Ripped Knees Reviews

: 9
89% Would buy here again

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S
Sarah Conley
I placed an order for a part custom built scooter on Thursday 8th October.This was a birthday present for my son.On Saturday lunch time I range up ripped knees to see if it was possible to collect ...Read on
E
Emma Stewart
Recently ordered custom scooter for my sons 13th birthday that he picked. Despite the scooter not arriving in time for his birthday and a problem with the courier company, Barry was so helpful and ...Read on
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Rachael Harrison
My Son (aged 11) and I went to this shop with an idea of a custom made scooter that he had put together but after discussing the idea with Barry we discovered my Sons choice didn't suit what he was...Read on
M
Mark Careford
Pre-ordered bars for Christmas. Phoned a couple of times to check all was on track for a Christmas delivery (it was). Staff were really helpful and friendly and gave some good advice insights wit...Read on
V
Vik
Ordered online Initial part of order came promptly Other part of order never arrived Contacted company everywhich way - no response - took putting the query on their FB page to get a half assed ...Read on

All reviews (9)

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    Custom Scooter

    I placed an order for a part custom built scooter on Thursday 8th October.This was a birthday present for my son.On Saturday lunch time I range up ripped knees to see if it was possible to collect the scoot instead of having it delivered.I was notified that the black deck ordered would take longer to arrive than expected and was immediately offered an alternative colours in which I accepted.I then asked If it was possible to change the fork and clamp colour to the same colour as the deck.James very kindly said that wasn’t a problem.On arriving at ripped knees at 3:15 I spoke to Barry who kindly said that he assemble the scooter for me within twenty minutes.

    I would recommend ripped knees to anybody purchasing or needing repair of scooters
    Excellent customer service


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    Custom scooter

    Recently ordered custom scooter for my sons 13th birthday that he picked. Despite the scooter not arriving in time for his birthday and a problem with the courier company, Barry was so helpful and genuinely cared about my concerns, he answered all my emails and assured me if the scooter didn’t arrive he would ship another one and battle the courier company himself. When the scooter did arrive he had packed some sweeties and stickers as an extra which was such a lovely touch. This shows how far amazing customer service will get you. I rarely leave reviews and what should have been a negative review due to late arrival is nothing but A positive one. Will be a returning customer I’m sure and my son is a happy boy!! Scooters pretty fancy I must say !!


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    Custom made scooter

    My Son (aged 11) and I went to this shop with an idea of a custom made scooter that he had put together but after discussing the idea with Barry we discovered my Sons choice didn't suit what he was after. With Barrys knowledge and time we were able to achieve what my Son actually wanted. Barry built the scooter within half an hour ???? and my son described this experience as 'the best day of his life' ???? My Son tells me that we will definitely be returning to this shop and i agree????


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    Titanium bars

    Pre-ordered bars for Christmas. Phoned a couple of times to check all was on track for a Christmas delivery (it was). Staff were really helpful and friendly and gave some good advice insights with what to buy. A great experience and ordering from them again today. Brilliant service should be recognised as there is not enough of it about!


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    not impressed

    Ordered online
    Initial part of order came promptly
    Other part of order never arrived
    Contacted company everywhich way - no response - took putting the query on their FB page to get a half assed response.
    Promises of resending the item
    Which they did - to the wrong address
    Informed them - was told they'd resend
    Never has happened and had absolutely no response
    Given up - no item, lost money


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    Scooter Wheels

    Received our first order quickly and efficiently. Unfortunately the product was faulty but as soon as I contacted Ripped Knees, a replacement set of wheels was sent out within a few days. The customer service I received from Barry on this issue was excellent. Thanks for sorting it out so quickly.


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    Custom Scooter

    Bought my first custom scooter here. the shop has a big choice of scooter parts. Spoke with Tommy who was very knowledegable and understood my requirements. He even directed me towards cheaper parts that he felt would be better for me based on what i was after. Wouldnt hesitate coming back and would recommend to anyone. Cheers guys


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    Native Scooter

    First time we have ordered from Ripped Knees and I would highly recommend. Brian gave excellent service, communication was excellent. He was quick to respond to my emails and answer my questions. I would highly recommend Ripped Knees..Thanks Brian..

    My above post has an error... meant to be Barry not Brian..sorry Barry????????‍♀️


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    Its cool

    Umm, i am kinda feeling confused about what to say. However i love the ripped knees but i guess i want to explore more . But i really like everything. So sure, try it.


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