Sport and Leisure UK Reviews

: 8
50% Would buy here again

Spotlight: What are our customers saying?
Write a review

V
Vanessa Holt
Lot of sport supplies here are of utlimate brands but with bit of down costing compare to the stores. that's just bonus. From sportswear,gymwear, fitness stuff, machines and lot of stuff. this is ...Read on
L
Lisa Lewis
Avoid!! Purchased a trampoline at the end of March for our daughters birthday.. It arrived late and when we came to build it found that we couldn't. 3 sections of the frame were missing along w...Read on
S
Suesan Mir-Shekari
AVOID THIS COMPANY WORST SERVICE EVER THEY FIRST DELIVERED A FAULTY DAMAGED ONE AFTER DAYS OF COMPLAINING THEY AGREED TO SEND NEW ONE OUT IT NEVER ARRIVED AND THEY USE COVID AS AN EXCUSE TO NOT ANS...Read on
D
David Wardall
Ordering and delivery acceptable, however part of order is missing, sent several emails with no replies, very poor customer service. All I want is an answer to if and when missing item will arrive...Read on
R
Rob stonehouse
Purchased a rowing macine before lockdown. Didnt know it was broken until it was put together. After numerous emails to the company had no response so i had to go through my credit card company to ...Read on

All reviews (8)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Best quality and popular brands to choose

    Lot of sport supplies here are of utlimate brands but with bit of down costing compare to the stores. that's just bonus.
    From sportswear,gymwear, fitness stuff, machines and lot of stuff. this is website to be obessesed with.
    MUST VISIT

    **update** today I recieved all my money back via my bank Barclays, I only have a visa debit/current account with them so I didnt think they would be able to help. I contacted them last week via their Facebook messages, they advised me what to do on my online banking, I recieved money today.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Trampoline

    Avoid!! Purchased a trampoline at the end of March for our daughters birthday.. It arrived late and when we came to build it found that we couldn't. 3 sections of the frame were missing along with (unbelievably) the jump mat and a broken clip that holds the safety net up. Long story short they say they have ordered the parts, we haven't received a tracking no and in spite of numerous emails they have gone quiet. Conveniently their call centre is closed due to 'Covid' so communication is less than satisfactory. I have asked for our complaint to be escalated to a manager and for them to contact me regarding collection of the faulty item and a refund.. I refuse to pay to send something back that is not fit for purpose! If they resolve the issue I will change my review but having now read some of the others I'm not holding my breath..

    I would not buy from this company again.. please ignore the yes!

    **Update** We received the parts for the trampoline we purchased and have been able to build it resulting in one very happy little girl! However, I still wouldn't recommend this company as their customer service is something else! If you want that warm, fuzzy feeling you get from feeling valued then I would go somewhere else!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Treadmill

    AVOID THIS COMPANY WORST SERVICE EVER THEY FIRST DELIVERED A FAULTY DAMAGED ONE AFTER DAYS OF COMPLAINING THEY AGREED TO SEND NEW ONE OUT IT NEVER ARRIVED AND THEY USE COVID AS AN EXCUSE TO NOT ANSWER THE PHONE HAVE BEEN IN CONTACT WITH DX THE DELIVERY COMPANY AS THEY LIED AND SAID THE SECOND TREADMILL WAS DELIVERED AND SIGNED FOR WHICH WAS IMPOSSIBLE AS MY DAUGHTER WAS WITH ME ON THE DAY OF ALLEGED DELIVERY IM OUT IF POCKET BY OVER £313 HAVE SENT IVER 50 EMAILS AND GETTING NO WHERE HAVE MADE A COMPLAINT TO TRADING STANDARDS HAVE TRIED TO GIVE NO STAR RATING BUT THIS SYSTEM ONLY ALLYOU TO GO TO 2 STARS THIS COMPANY DESERVE NONE


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Hillman golf trolley

    Ordering and delivery acceptable, however part of order is missing, sent several emails with no replies, very poor customer service. All I want is an answer to if and when missing item will arrive. Very rude not answering


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Rowing machine

    Purchased a rowing macine before lockdown. Didnt know it was broken until it was put together. After numerous emails to the company had no response so i had to go through my credit card company to get my refund. Now waiting


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Multi-gym

    Terrible company. Waited months for delivery of a multi-gym and when it finally arrived it has missing parts so I have £599 of scrap metal. Company not answering emails and no phone number available. Dispute raised with credit card and reclaiming money. I would give zero stars if possible ..... borderline fraud!

    **update** today I recieved all my money back via my bank Barclays, I only have a visa debit/current account with them so I didnt think they would be able to help. I contacted them last week via their Facebook messages, they advised me what to do on my online banking, I recieved money today.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Step Machine

    Purchased this back on April. Arrived fast but had a fault. This is where the service etc went downhill fast.

    Very poor communication and still waiting for a refund which they said would be 10 days and still no money back. Lies.

    Do not bother wasting your time or money go elsewhere.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    TREADMILL

    PRE-ORDERED, NEVER RECIEVED AND UNABLE TO GET CONTACT OVER PHONE OR EMAIL STILL AWAIT REFUND 6 WEEKS LATER.


Others also viewed