The Jewellery Channel | TJC Reviews

: 42
40% Would buy here again

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Mrs Rosalind Newton
I purchased the premier box set with the gel & the cream I have to say I've seen it on tjc before it's not something I would normally purchase of TV however I purchased this on the presenter ...Read on
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Rosemary Lane
Reading the other reviews I realised that TJC must be marmite. You either love them or hate them. I have literally bought hundreds of things from them. You have to be selective and if you are yo...Read on
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C. Lindley
I have shopped with TJC for years, mostly pleased with everything I've bought. Lately I find the way the shows are presented really boring. Why the influx of dual presentations? Why do we need one...Read on
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Amanda Ashworth
Feeling cheated by TJC again. Been very ill and because ididn't contact them out of the 30 day returns rule , told will not deal with me even though i explained i have been very ill. Little sympath...Read on
A
Ashley Graham
Great range of affordable jewellery on the website. Arrived in 5 days time. Not impressed with the packaging but not upset either. Jewellery itself was quite niceRead on

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    Premier products.

    I purchased the premier box set with the gel & the cream I have to say I've seen it on tjc before it's not something I would normally purchase of TV however I purchased this on the presenter mark's recommendation that he took the stuff home and tried it out for himself that was the only way that he was willing to sell the stuff when he was presenting it himself anyway I've had the premier products for over a week now and I have to say I've noticed a marked improvement in my skin the line's at the side of my mouth look visibly thinner and they look like there disappearing I can hardly see the lines . I can honestly say I would recommend the premier products . I also purchased premier eye cream and eye serum from Amazon which was something just over £50.00 that was for both the items . I use the serum at night and I use the eye cream in the morning . But you must remember to use the products day and night. So a big thankyou to mark on the jewellery channel keep the good work up and don't recommend something unless you've taking the time to try it out for yourself that way your giving your honest opinion thankyou. There is one thing I don't purchase from the jewellery channel is perfume due to allergies anything that's highly scented I can't use it which includes creams otherwise I'm sneezing most of the day which is a nightmare for me.

    like some help not happy with opatra products pleas

    I ordered a tanzanite an diamond ring 9 weeks ago.money taken an money for resizing out of my bank acount. Not happy I rang up every week told I'll get it this week still no ring.im getting very angry.


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    Multiple

    Reading the other reviews I realised that TJC must be marmite. You either love them or hate them. I have literally bought hundreds of things from them. You have to be selective and if you are you can get bargains. However if you pay £10 for a diamond ring you can't expect stunning whatever the hype! I have however bought some truly beautiful budget jewellery from them. Also I have had some good experiences with customer services but would advise against bank holidays! Two defective and two lost in post items were dealt with straight away. One overcharge took a little longer but was solved. I find buying online rather than on the TV better. On delivery, it does seem to have speed up and is generally well packaged. I would not however buy just a pair of earring with posts. Recent packaging has been inadequate resulting in squashed posts. If ordered with something slightly bigger the packaging is different. Overall I have had good experiences and found the channel very useful at the height of the pandemic both for non jewellery supplies and entertainment.

    Are there rings genuine hallmarked.


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    No purchase just moaning about the presentation

    I have shopped with TJC for years, mostly pleased with everything I've bought. Lately I find the way the shows are presented really boring. Why the influx of dual presentations? Why do we need one presenter in the studio and one somewhere else? They talk over each other, they ramble on about the product. People are either going to buy what's on offer or they are not. There should be a time limit for each presentation. The audience is not .... Tell us what's on offer, tell us how much it is, all this so many price drops is boring and old fashioned. The camera operators need to do more close ups so we can see colours and patterns up close especially with fashion and homewhere. In short go back to single presenters, cut time spent on talki g about product. Show final price immediately. Why so many Opatra shows most of us neither want it or can afford it its boring, boring boring. Come on TJC cut the talking let's get selling

    Quite agree with you.
    Why they keep putting Mark gould on is beyond me with his moaning and whining about the company he works for he does more damage than good

    MARK GOULD LIKES TO CLAIM THAT THE COMPANY IS LOSING MONEY TAKING A MASSIVE HIT AND SELLING PRODUCTS AT A COST I WON'T SHOP WITH THIS MONEY GRABBING COMPANY


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    Sankom vest with lace bra and support and posture

    Feeling cheated by TJC again. Been very ill and because ididn't contact them out of the 30 day returns rule , told will not deal with me even though i explained i have been very ill. Little sympathy and told if i send it back they will send it back to me. Also bought a piece of so called Amber pendant, was supposed to be green amber , it turned out to be some type of resin with a green painted background. Won't bother to use again. this is the last straw. TJC have gone to pot. Used to be a good service, no longer. Can't believe i have been suckered again. The bra was so tight it wouldn't fit a sixe 14 , never mind a 20. All the chat about how nice they feel. If i had of got it on i would have had to had it cut off it was that tight. Stick to Gems to at least they have never ripped me off.

    real pearls were not pearls, just covered pearls. its a disgrace. they sell crap and make you belive its legitamite

    not real pearls and not real gems. how dare you do this to us

    I bought a Sankom ... from them cost £37:99 it was the most I've ever spent on a ... and the fit was awful, all the ... they say about being the most comfortable ... designed by a dr well its a joke worst ... I've EVER worn


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    Silver Jewellery

    Great range of affordable jewellery on the website. Arrived in 5 days time. Not impressed with the packaging but not upset either. Jewellery itself was quite nice


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    I just received my order this morning opatra reverse 5 Lifting ... Anti-Ageing cream I used this item twice to make sure that it was doing what i was supposed to do well I washed my face patted my face dry I used the pea size amount of cream on my lines and patted the cream on my lines then fanned my skin dry with a proper fan that I own waited the allotted time but there was absolutely no difference . This Lifting ... Anti-Ageing cream does not do what it says it does very disappointed considering it wasn't cheap . What a total waste of money.i would not recommend opatras lift ... anti - ageing cream.


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    lots

    always had great service from TJC and loved all my purchases and love watching all the girls, expecially Chloe..., However, on discovering a problem with budget payments and tried to call and sort it out, i had the misfortune to try and explain to a lady called Becky, and i quite frankly have NEVER been spoken to so rudely or spoken down to in the way she did..... I kept trying to explain things but she just kept talking over me all the time, would Not let me speak to try and explain and saying " I,m Telling YOU "".... SOOOO rude...... |Very very dissappointed ,, seems standards very high everywhere else except here....

    Your selling Dr paw paws Amazon are selling 3 of the same items for £10.00 free delivery so when you add it all up including your p& p TJC was not cheaper than Amazon doesn't anyone checkout prices anymore.

    order 2 item and have to pay dual pp would i bye again no

    thanks for that

    they have cheap crap and they sell it

    I have been trying to phone customer services from Republic of Ireland and all numbers that I have been given by TJc are invalid I have received items from them containing dead human fleas from China very disturbing

    Best of luck. contactus@tjc.co.uk. You will still only get a call centre agent replying and the standard reply has been “ sorry for the inconvenience “ but do nothing. I’ve been in dispute 3 weeks..


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    Bag

    I bought this handbag in february and have used it normally and I was out today and the handle has broken off. I would expect to get more than about eight months normal use from a handbag that wasn’t cheap . I phoned customer service and was told there was nothing g they could do as it was out of guarantee I have asked for someone to call me back but they have not yet done so. I am very unhappy I told the representative that I would not be purchasing anything else
    Very disappointed customer service not good





    the bags are seconds, the crap the company doesnt want


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    Leather handbag

    Bought a bag for my daughter was it was advertised as Frida Kahlo when I gave it to her it had been spelt as Frida Kalho I have tried to contact customer services numerous times to exercise my consumer rights but I have had no response. I have been happy with most purchases but the customer service is appalling. I would steer clear. I have spent a lot of money with them . I won't phone customer service only email as I had a bad experience before my hands free battery ran out waiting so long had to start the call again another 20 mins then got a ride person.


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    Far to many to list!

    I'm really a little shocked to read such scathing reviews regarding TJC! It certainly hasn't been my experience at all! I've shopped with them for some considerable time.
    I'm always sent e-mails when they've received any returned items and never had a problem with refunds. When I've needed to contact the customer service department, any queries have been dealt with promptly and efficiently. In all, they seem most helpful and friendly. Many thanks to you all. It's a pleasure shopping with you.

    Well, all I can say, is that you are one of the very "few" lucky & loyal customers. Let's pray, you never encounter an issue, and receive awful customer service!

    I quite agree. Customer service is very poor.

    do not shop with them anymore

    Agreed simply the worst customer service


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