The Jewellery Channel | TJC Reviews

Premier products.

I purchased the premier box set with the gel & the cream I have to say I've seen it on tjc before it's not something I would normally purchase of TV however I purchased this on the presenter mark's recommendation that he took the stuff home and tried it out for himself that was the only way that he was willing to sell the stuff when he was presenting it himself anyway I've had the premier products for over a week now and I have to say I've noticed a marked improvement in my skin the line's at the side of my mouth look visibly thinner and they look like there disappearing I can hardly see the lines . I can honestly say I would recommend the premier products . I also purchased premier eye cream and eye serum from Amazon which was something just over £50.00 that was for both the items . I use the serum at night and I use the eye cream in the morning . But you must remember to use the products day and night. So a big thankyou to mark on the jewellery channel keep the good work up and don't recommend something unless you've taking the time to try it out for yourself that way your giving your honest opinion thankyou. There is one thing I don't purchase from the jewellery channel is perfume due to allergies anything that's highly scented I can't use it which includes creams otherwise I'm sneezing most of the day which is a nightmare for me.

Multiple

Reading the other reviews I realised that TJC must be marmite. You either love them or hate them. I have literally bought hundreds of things from them. You have to be selective and if you are you can get bargains. However if you pay £10 for a diamond ring you can't expect stunning whatever the hype! I have however bought some truly beautiful budget jewellery from them. Also I have had some good experiences with customer services but would advise against bank holidays! Two defective and two lost in post items were dealt with straight away. One overcharge took a little longer but was solved. I find buying online rather than on the TV better. On delivery, it does seem to have speed up and is generally well packaged. I would not however buy just a pair of earring with posts. Recent packaging has been inadequate resulting in squashed posts. If ordered with something slightly bigger the packaging is different. Overall I have had good experiences and found the channel very useful at the height of the pandemic both for non jewellery supplies and entertainment.

No purchase just moaning about the presentation

I have shopped with TJC for years, mostly pleased with everything I've bought. Lately I find the way the shows are presented really boring. Why the influx of dual presentations? Why do we need one presenter in the studio and one somewhere else? They talk over each other, they ramble on about the product. People are either going to buy what's on offer or they are not. There should be a time limit for each presentation. The audience is not .... Tell us what's on offer, tell us how much it is, all this so many price drops is boring and old fashioned. The camera operators need to do more close ups so we can see colours and patterns up close especially with fashion and homewhere. In short go back to single presenters, cut time spent on talki g about product. Show final price immediately. Why so many Opatra shows most of us neither want it or can afford it its boring, boring boring. Come on TJC cut the talking let's get selling

Sankom vest with lace bra and support and posture

Feeling cheated by TJC again. Been very ill and because ididn't contact them out of the 30 day returns rule , told will not deal with me even though i explained i have been very ill. Little sympathy and told if i send it back they will send it back to me. Also bought a piece of so called Amber pendant, was supposed to be green amber , it turned out to be some type of resin with a green painted background. Won't bother to use again. this is the last straw. TJC have gone to pot. Used to be a good service, no longer. Can't believe i have been suckered again. The bra was so tight it wouldn't fit a sixe 14 , never mind a 20. All the chat about how nice they feel. If i had of got it on i would have had to had it cut off it was that tight. Stick to Gems to at least they have never ripped me off.

Silver Jewellery

Great range of affordable jewellery on the website. Arrived in 5 days time. Not impressed with the packaging but not upset either. Jewellery itself was quite nice

I just received my order this morning opatra reverse 5 Lifting ... Anti-Ageing cream I used this item twice to make sure that it was doing what i was supposed to do well I washed my face patted my face dry I used the pea size amount of cream on my lines and patted the cream on my lines then fanned my skin dry with a proper fan that I own waited the allotted time but there was absolutely no difference . This Lifting ... Anti-Ageing cream does not do what it says it does very disappointed considering it wasn't cheap . What a total waste of money.i would not recommend opatras lift ... anti - ageing cream.

lots

always had great service from TJC and loved all my purchases and love watching all the girls, expecially Chloe..., However, on discovering a problem with budget payments and tried to call and sort it out, i had the misfortune to try and explain to a lady called Becky, and i quite frankly have NEVER been spoken to so rudely or spoken down to in the way she did..... I kept trying to explain things but she just kept talking over me all the time, would Not let me speak to try and explain and saying " I,m Telling YOU "".... SOOOO rude...... |Very very dissappointed ,, seems standards very high everywhere else except here....

Bag

I bought this handbag in february and have used it normally and I was out today and the handle has broken off. I would expect to get more than about eight months normal use from a handbag that wasn’t cheap . I phoned customer service and was told there was nothing g they could do as it was out of guarantee I have asked for someone to call me back but they have not yet done so. I am very unhappy I told the representative that I would not be purchasing anything else
Very disappointed customer service not good

Leather handbag

Bought a bag for my daughter was it was advertised as Frida Kahlo when I gave it to her it had been spelt as Frida Kalho I have tried to contact customer services numerous times to exercise my consumer rights but I have had no response. I have been happy with most purchases but the customer service is appalling. I would steer clear. I have spent a lot of money with them . I won't phone customer service only email as I had a bad experience before my hands free battery ran out waiting so long had to start the call again another 20 mins then got a ride person.

Far to many to list!

I'm really a little shocked to read such scathing reviews regarding TJC! It certainly hasn't been my experience at all! I've shopped with them for some considerable time.
I'm always sent e-mails when they've received any returned items and never had a problem with refunds. When I've needed to contact the customer service department, any queries have been dealt with promptly and efficiently. In all, they seem most helpful and friendly. Many thanks to you all. It's a pleasure shopping with you.

Tanzanite ring

Alothough I’ve used them n the past this has been a rotten experience, and it’s not over yet. The ring I order arrived in good time and was lovely, very good value BUT theTanzanite although sold as a AAA it didn’t say soon the authenticity card. I couldn’t see a hallmark on the gold either. I was told to return it and they would correct everything. That was six weeks ago and I have been told ‘it’s in Dispatch today’ on three separate occasions! They say they have a UK customer service but it would appear wholly staffed by Indian people, who seem to be suffering from the same problems Customer Sevice centres in India do, they are not allowed to go outside a script, so you never get a proper answer Replies to online criticism are a stock reply, the wording never differs, I think ‘David’ must be a computer.

gold chain and sancome bra

I sent these 2 items back together in the same parcel the ... was far too small although it was my size and I didnt like the clasp on the gold chain ,I posted it on the thurs and had an e mail from tjc 2 days later telling me that the ... had arrived ,I phoned several times asking about the gold chain they fobbed me off with perhaps it had gone to different departments ,until after many phone calls and texts they said it had not arrived which was impossible because it was in the same parcel ,they have been so unhelpful and have now taken the money for the chain which cost 159 99 and I have just got to accept what they say .I have been reading all there terrible reviews since this has happened and have come to the conclusion that this a very bad company and should be avoided at all costs I have been dealing with them for sometime but this was the first time I had tried to return anything and thats what happened and reading the reviews Im not the only person this has happened to

sankom bra

I bought this ... last year and found it so uncomfortable I do not wear it so actually it was a waste of money. I m not a new customer, I have bought loads from you in the last 10 years or so and have been pleased with my purchases but not this one.

sherpa fleece

i bought sherpa fleece plus free bag on 13/12/21 on budget pay but items never arrived phoned emailed no show then they had the nerve to take second payment and still not received goods phoned todasy 14/1 /22 goods supposedly with hermes where they have been for a week.Im going to get a refund when goods arrive i have to ring tjc. I think i should be given these goods for free as a goodwill gesture after all this was a christmas present which i have had to buy twice wont be shopping with tjc any more

few jewellerys

misplaced,
i m a customer since 2017, I keep ordering from this company but this time the service was bad maybe a change of management.. they carelessly send ur jewellery item without proper instruction to the delivery company which is blaming the shipper for misplaced items, the items have been misplaced over a month now tired of calling them they keep lying every time you call some declaration form will be sent and then refund.. it over 3 weeks since they said, nothing till date.. it is shame that customers like us will stop dealing with them in future. this matter has not been resolved till now. sad sad, they will get back with a lame answer that we try calling r delivery partner to allocate the parcel and it shows it came to the address.. question is where is it? and who received it? in short, they will trouble us to forget the matter with0ut a resolution or refund..

9ct gold braclet

Returned item after a week of emails finally told item was not inside package no refund .I have to now contact post office .Will never deal with this compant again .Totalily disgusted as they are impling im a thief and a liar.

Boulder Opal ring

Sent ring back as stone fell out.wrapped it in bubble wrap stone and ring together. After weeks I asked them to return ring and stone They returned ring no stone.When I rang c/c they told me there was no stone .who ever opened package would have to see ring and stone .So I’m left with no stone .Shocking making me out to be a liar .IV been customer for over 12 yrs very disappointed with service.

Item 3691699 Silver sapphire diamond ring Cust.0084346

I have been shopping with TJC since they started and over the years I have bought hundreds of items.Six months ago I ordered a ring which was a good colour and that is why I kept it.I could see it was marked but I thought I would be able to polish out the marks as I have done so many times before. As the quality of the items varies so much I usually order 2 of any costly item and keep the best one. Anyway I have tried for 6 months to polish the marks out of the ring and I admit defeat the marks seem worse now than when I bought it. I sent it back to TJC and said I did not expect a refund but I wanted someone to inspect the ring and agree that it was marked and should not have been sent out. However the ring was sent back saying it had been inspected by their "jeweller"and there was nothing wrong with it. I contacted customer services and requested 4 times the head office address in India the last email I sent was not replied to at all. So I wrote to the Managing Director Srikant Jha and guess what he hasn't even bothered to reply. What a way to run a business! I do feel a bit better this morning knowing I am not the only one who has a low opinion of TJC. Their only concern is trawling for new customers they are too shortsighted to see that eventually they will be seen for what they are.In the meantime I shall again try to obtain a response from Mr Jha

Swarovsky zirconia gold ring

The stone was sparkly in good light or sun, but the gold was laughable. So thin l couldn't believe. Won't be buying there again