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    Trendeo
    Reviews, complaints and customer experiences

    Item's Cancelled & Refund Poor

    Georgia10-09-2018
    4
    Would buy here again: NO

    Ordering

    2

    Service

    4

    Pricing

    8

    Delivery

    2

    I ordered some item's from here which said they were in stock on the website however I had an email 4 days after payment to say they were not in stock and were cancelled by the sender. It told me to try and reorder so I did which I never received the items as per the proposed delivery dates so after emailing them I was told the items had been lost by the courier and they were no longer in stock by the supplier so they would refund me in up to 10 working days. Still no refund has been received and when emailing customer service they seemed reluctant to help me. Will never order from here in the future and I highly recommend they make improvements to their stock/ordering processes.


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