UGG
Reviews, complaints and customer experiences

Grade9

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Overall

9

Ordering

8

Service

8

Pricing

10

Delivery

10
19 rating100 %Would buy here again!

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01-08-2017
  • Ordering

    8
  • Service

    8
  • Pricing

    10
  • Delivery

    10
9
Would buy here again:YES
By: Monica Castle

UGG - Stylish luxurious high end attires, boots, shoes an what not

UGG is one stop shop for the stylish cool attires, southern Californian culture.the coolest collection of unlined, luxe etc.
They have top brands to shop with, great choices to dig in... actually best from all brands
Loved the spot.. it is heaven for brand as well as style concious person, like ME :)

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About UGG

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Reviews UGG

Having cold feet and want to do something about it? Maybe Ugg has just the thing for you. This brand with their characteristically thick and warm footwear has been around for quite some time and ever since the beginning opinions about the brand have been divided. Some people absolutely love it for their warmth and cannot go without it while others despise the plump designs with that same passion. What do you as a customer think of UGG? Do you love their shoes so much that they are pretty much attached to your foot? Or is the only reason you would ever wear them to kick them out of the streetscape as soon as possible? Let us and UGG know.

About UGG
UGG was founded by Brian Smith in 1978. This Australian surfer has a great love for Sheepskin and believed the rest of the world would one day love it as much as he does. On the southern shores of California he established this brand of thick, warm shoes. Soon, the brand became a coastal classic and a “symbol for relaxed southern California culture”. In the first decade of the century, they stretched out to include slippers and stylish luxuries. Since 2008, they have a shop here in London, the Westfield and Covent Garden shop. They also have shops in, for instance, China and Japan.

Later they teamed up with, among others, Jimmy Choo for a special capsule collection and Swarovski Elements® which gave UGG its signature sparkle with the addition of shimmering crystals.


Australia: the beautiful land UGG comes from

They make shoes for men, women and children. They have multiple collections like a collection of Classic Unlined, Classic Slim, Classic Luxe, but also the EngerG collection, Treadlite collection, Flip-Flips, Casual Shoes and Exclusives.

Besides the signature shoes, they also sell other items, all of which live up to their phrase ‘Soft. Served’, and have the same fussy look and snuggly feeling as their shoes. Examples are the pillows from their home collection or bathrobes from their Loungewear collection. Just like they do with their shoes, they try to create the ultimate in nonchalant luxury.

Services of UGG
You can visit one of the physical shops or order your desired items online. When you decide to order online, they offer free standard delivery via DPD. You will be provided with tracking information via email and your purchase will be delivered in 2-4 days. They also provide the (paid) possibility to deliver your order the same day or in the weekend. Not satisfied with your purchase? Does it look different in real life than it did on the website? Or maybe the size didn’t fit. In those cases, Ugg offers free exchanges and returns within the first 30 days. The instructions for that can be found on the website and are also included in your order. They can be contacted via email or telephone, both of which can be found on the website.

Complaints, Compliments and tips for UGG
Do you have any experience with UGG, either positive or negative? Was your order not to your satisfaction? How did they handle your complaint? Or did they give you wonderful customer service and you want to let others know about it? Leave a review with your complaint, experience, opinion or compliment and help others decide whether Ugg is the place to go or not.

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