BritainReviews

    Ultamodan
    Reviews, complaints and customer experiences (74)

    6.4
    62% Would buy here again!
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    6.8
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    6.2
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    6.4
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    6.2

    All reviews

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    Faux fur jacket

    Nothing like the picture, why is this company still trading ? Davina parsad director, and the so called positive reviews on trustpilot all fake why like peachandmango which I think are related are getting away with this scam

    By: Dee16-12-2020
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    No
    3.5
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    £43

    Suede coat did not received it Nd they not replied to my last email i have requested a refund

    By: Jill Bateman12-12-2020
    Dee16-12-2020

    Report to trading standards as they are trading with uk ltd company done plenty of research

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    2.5
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    Coat

    ordered a coat from ultamodan. I never received a confirmation email for my order, but the payment went through on Paypal. I emailed ultamodan to ask about my order twice but received no response. PayPal don’t allow disputes for 180 days! I’m very upset that they have stolen my money with nothing to show for it. Avoid like the plague.

    By: Jo Pearson10-12-2020
    Dee16-12-2020

    Please report to trading standards, company director is Davina parsad along with other rogues

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    2
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    Coat

    This company is a complete joke. Ive been waiting 6 wks for delivery. Ive sent numerous emails. No personal response!!!! Just a generic email saying its been dispatched. Im furious. I shop online and like to support the retail industry at such an awful time we are in. You would think they would appreciate the genuine customer. This company does not deserve peoples money. What are they doing with the money? Im going to take this further and report them. They shouldnt be allowed to get away with this charade. Ultamodan you should be ashamed of what you are doing! Have some decency and treat your customers with respect.

    By: Lynette Fairbanks04-12-2020
    Dee16-12-2020

    Please report to trading standards

    Pamela toms29-12-2020

    Absolutely awful company. That have taken my money and not sent the goods Apparently can’t send refund for some obscure reason.Will be reporting them to trading standards

    Pat Lane10-01-2021

    I have had a similar experience with this appalling company. They should be put out of business ASAP. I believe they are guilty of fraud, taking innocent people’s money and not sending the article ordered. I have reported them to trading standards and action fraud and I encourage others to do the same so that there disgusting practices will be curtailed.

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    3.5
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    check ovetshirt

    Taken nearly a month to ship and now told will take a month to receive it

    By: sp10127-11-2020
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    Green check shacket

    Ordered almost 2
    Months ago.... still not received...
    Emailed after a month - they replied saying they would send it now.... so what were they doing for the first month?
    Absolutely appalling, do not order from this site ....

    By: LD22-11-2020
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    MOH Dress

    I would give them 0 stars if I could!!! Avoid like the plague!! My sister wanted me to wear a gold dress to her wedding- I found one on Ultamodan and bought it. It took almost 2 months to arrive and when it did, it was a huge disappointment. The dress was very cheaply made and instead of sequins, it was all glitter. Literally looked like a glitter bomb went off the second I opened the package. My entire house was covered! On the package it was mailed in, it said, “All returns please be sent to Hou Wenzeng....” and they gave a KY address. I followed the instructions, paid $8.25 to have it shipped back. Several weeks went by and I hadn’t received my refund yet so I contacted them. They then tell me that the dress was sent to an “incorrect address” and they would not be refunding me my money. I asked how in the world they gave me a wrong address and how and why that was my fault. They said they “never gave a KY address” and then provided an address in NJ where the dress needed to be sent. I asked, “How do you suppose I am to send it there now that it’s in KY with some guy name Hou??” They simply told me it “wasn’t their problem”. Thank God for my bank. I reported the fraudulent charge and received my money back.

    By: Anna Bogue20-11-2020
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    Order no #31747

    My order was placed 9th Really appalling.My order of 9th October is still being processed with fake promises for the last 2 weeks that I will be given tracking number in 3-5 days.will definitely take this forward if not received this week.Looks like a scam..avoid

    By: Hasiba Gul Mohammed19-11-2020
    Dee16-12-2020

    Please please report to trading standards like I have and stop these rogues

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    3
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    a jacket

    Ordered jacket as Birthday gift
    ordered over 2 weeks ago
    still not sent
    when I enquire where it is get an automatic reply that it's now urgent and will be sent in 3-5 days
    but that was over a week ago.
    Scam Company

    By: s p14-11-2020
    Ema Murphy04-01-2021

    I ordered on December 7th and I'm still waiting for my 2 items. Why didn't I check the reviews I wouldn't have bothered otherwise. But I did pay via paypal so that should hopefully provide some sort of guarantee, as I was under the impression Paypal only work with reputable businesses?

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    Top

    DO NOT ORDER FROM THIS COMPANY
    You will NEVER receive your item.

    Ordered my item on 3rd September and still waiting for it. Their customer service is non existent. Fraudulent company

    By: Cam Ferrante07-11-2020
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    Would buy here again
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    2
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    Shiny puffy jacket

    Disgusting! ordered my coat on the 24/9/20, I am currently still waiting for this coat, i emailed the company who said there is further delays with my item, Its not even been shipped yet and once its shipped it can take up to 26 days!! as another person mentioned it will be summer by the time this coat arrives and iv got a feeling its not going to look like the picture! I'm now trying to find out if iv been scammed because it very much feels like it!

    By: Terri-lee barber02-11-2020
    Alix07-11-2020

    Exact same situation here!! Ordered on 29/9/2020 and still haven't recieved it after several emails! Absolutely fuming!!!

    Summer12-11-2020

    Same!!!!! 7th week nothing. Today got dispatch of 2 items and the 3rd not shipped yet. 4.30 this evening. Weeksss later

    sp14-11-2020

    They sell items they don't have Luckily I have Used Klarna pay later service so if they don't ship with in 30 days they automatically cancel payment. still don't help the fact it was my daughter's birthday pressie 😡

    Lisa Delahunt20-11-2020

    I'm same i ordered a coat in August!Still not got it and they just send emails telling me its on its way hahaaaaa absolute scam company it should be shut down

    Shelley milner 20-12-2020

    Fake company it's all a scam

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    Leopard coat

    Horrible experience. My order hasn't shipped after over 1.5 months and no one will respond via email or phone call. Feels like a scam. I am so frustrated.

    By: Heather29-10-2020
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    Would buy here again
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    2
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    Velvet puffer jacket

    Never again ! Ordered on the 18/09/2020 and jacket arrived today 21/10/2020 , nothing like the jacket on a photo !!!!!!!!! Not even a puffer jacket!! Is not even thick !!!!! I wanted puffer jacket, ordered and paid for a puffer jacket but recieved thin ugly jacket !!!!!!!! Now you still selling this and asking £10 more than I paid a month ago !!!!! Absolute joke !!!!!!!!!

    By: Veronika Kavanova21-10-2020
    Heather29-10-2020

    I am extremely disappointed in this company. I ordered a coat a month and a half ago and it hasn't even shipped yet and I have no word on when it will. Once it ships it will take 14 days. Basically It will be winter by the time my fall jacket arrives. I have emailed 5+ times and my friend who lives in England called 3 times. They are unresponsive or send a generic letter. The lack of communication is horrible customer service. I do NOT recommend unless you want to have a headache and waste your time.

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    FAQ

    Is Ultamodan a trustworthy company?

    There are currently 74 customer review posted about Ultamodan. On average, they received a star-grading of 6.4/10, with 62% of the reviewers indicating that they would buy from the brand again.

    What services or products do Ultamodan offer?

    Ultamodan is mainly active in the Online Shop category, more specifically with Fashion.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Ultamodan website with confidence. If not you can find many other brands to read about on our website!