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    Reviews Vax

    Are you in need of a trustworthy floor care product? Looking for a highly rated, top quality vacuum cleaner that is loved worldwide? Vax is a classically British floor care company that has been providing thousands of customers with high-end cleaning products for 40 years. Read on to learn about all the products that they have available and hear from their customers personally.

    About Vax

    Vax was founded in 1977 by a previous employee of the carpet cleaning industry, Alan Brazier. Brazer’s first product was a product capable of cleaning households and everyday spillages, the “orange tub”. This was a world first and was thus sold with door-to-door sales. Products then advanced to high street sales in 1982 and in 1987 the “111 Orange Tub” became the best selling vacuum cleaner in the United Kingdom. Since then, the company has increased exponentially, and they now have their headquarters in Birmingham with a total of 400 staff throughout the UK and manufacturing all done in China. In addition, it is today the best selling floor care brand as well as the only brand to sell a broad range of carpet cleaners including upright and cylinder cleaners in addition to steam, cordless and hard-floor cleaners.
    With the Orange Tub still selling extremely well, Vax works to bring ever more technological advancements and improvements to suit their customers needs to their products.
    In 2014, Vax advanced their range from vacuum cleaners to include air purifiers, pressure washers and de-humidifiers. In 2015, the company introduced the cordless vacuum cleaner, with the option of a lift-out cylinder.

    Watch this advertisement for a Vax product to see what values the company promotes | Vax Blade Cordless Vacuum Cleaner.

    Customer Services

    The broad range of cleaning products offered by Vax includes Vacuum cleaners, Carpet cleaners, Steam cleaners, Air treatment products, Pressure washers, Radiators, Irons, Cleaning detergents and Commercial cleaning products.
    Additionally, Vax also offer a replacement service for spare elements of your product that may have got lost or broken. All you are asked to do is provide them with your product’s model number and then they will be able to send you a new version of the element that you require.
    Items may be returned within 30 days of purchase and orders can be tracked using Royal Mail.

    Complaints, Compliments and Tips for other Vax customers!

    Have you had any experience with any Vax products? Do they live up to their reputation? Do their selection of products; aesthetic quality and efficacy suit your housekeeping needs? Leave a customer review to let other consumers know what you really thought, they will truly appreciate knowing your opinion before making their purchase.

    Hear the opinions of Vax customers! Read and write genuine customer reviews about their vacuums, radiatiors, irons and cleaners!

    Vax
    Reviews, complaints and customer experiences (3)

    6
    67% Would buy here again!
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    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    Vax Blade 2 Max

    Vax Blade 2 Max Please Do Not Buy
    I bought a Vax Blade 2 Max Cordless vacuum cleaner. It worked fine for the first few months then it gradually stopped picking anything up. It was cleaned after every use as instructed. I ended up bending over to pick things up as the vacuum wouldnt. I contacted vax & they initially tried to suggest it was my fault. They did send me a new filter. This made virtually no difference at all. They say there is nothing more they can do or help any further. I now have a very expensive £250 ornament. It is worse than the 10 year old Dyson which it replaced. Ignore the warranty as they will not do anything. That's me & Vax parting company....going to try Shark or back to Dyson. You have been warned do not buy Vax Blade Cordless you will regret it.

    By: Carl Hinde11-07-2020
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    Vax Blade and Vax Platinum Bundle

    I fell for the advertising and ordered the Vax Blade and Vax Platinum Bundle, at considerable expense. The bundle includes the Vax Power Platinum Max Carpet Cleaner, Vax Blade 2 Max 40V Cordless Vacuum Cleaner and the free gift, Vax Steam Glide Steam Cleaner.

    First the positives. The steam cleaner works like a dream. Ironically the gadget Vax give away for free is their best product. It cleans into corners and underneath kitchen cabinets. It leaves the floors dry and even does wooden floors without damaging them. It loses heat very quickly upon being unplugged, so expect a short wait between rooms, or plug it into a long extension before you get started.

    The Vax Blade 2 Max 40V Cordless Vacuum Cleaner is fine too, although with some design flaws. It is heavy, with most of the weight up by the handle, making it unwieldy. It is quite easy to accidentally switch it off when using, as the on/off button is sensitive and close to the handle. A full charge does not last long when on full blast, but it charges back up fairly quickly. It has good sucking power and does get into those corner and behind bookcases, sofas etc.

    The bad: The Vax Power Platinum Max Carpet Cleaner is a waste of a lot of money. I tackled a beige carpet with a variety of dark stains with it. Not a single one of the stains was removed, not one; regardless of what caused them. The carpet around the stains looks a little lighter, but that is it. I pre-treated the stains, left the carpet cleaner rumbling over them for an extended period of time, Nada; I still have a stained carpet.

    Add to that the cleaner intermittently deposits grey, soggy, unsavoury carpet fluff back onto the carpet, which has to be picked up by hand.

    I contacted Vax, who were unfailingly prompt and courteous in their responses, but who would not help as the return period was long past. I was foolish enough not to use the carpet cleaner for months after purchase, assuming it would work when I did, so there was no need to test it. Who wants to clean their carpets in October after all?

    Vax offered to send some complimentary cleaning fluid, but as I had also ordered extra within my original order, spending an additional £33 on it, I felt this was a hollow gesture, demonstrating a lack of awareness as to the content of my original order.

    I have always hired a Rug Doctor in the past and naively thought all carpet cleaners were as efficient. I have since worked out that I could hire the Rug Doctor 10 times for the price of this allegedly 'Platinum' Vax cleaner.

    In the Vax advert the water poured out of the Platinum carpet cleaner after the carpets have been cleaned is black, to demonstrate just how much dirt this amazing cleaner will remove from your carpets. The water I poured out after cleaning my carpets with the Vax was barely dirty at all. Whereas the water I pour out after using a Rug Doctor is as black as that depicted by Vax in their advertisement. You do the math.

    I work in customer service myself so am not one for unfair or wanton reviews. I gave the machine a chance to clean my carpets and Vax a chance to offer more than a bottle of cleaner as compensation. They chose not to. I will be donating my Platinum carpet cleaner to the Tip and sticking with the Rug Doctor from now on.

    By: Ruth Warner15-04-2020
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    Helped alot in saving my carpets

    My father really loves buying carpets and i was always worried as carpet are hard to clean and also took lots of my time. VAX is like my life saver, they charge affordable money for their services and fit into my requirement.

    By: Luna18-02-2018
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    FAQ

    Is Vax a trustworthy company?

    There are currently 3 customer review posted about Vax. On average, they received a star-grading of 6/10, with 67% of the reviewers indicating that they would buy from the brand again.

    What services or products do Vax offer?

    Vax is mainly active in the Online Shop category, more specifically with Homeware.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Vax website with confidence. If not you can find many other brands to read about on our website!