
Workwear Express
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Various workwear about £1900 in total
Terrible service, would give no stars if possible. Hands down the most terrible service I have ever encountered. Spent £1900 on workwear for staff, paid extra for it to be bagged for each individual. Arrived loose in 4 boxes. Emailed company within minutes of delivery, waited 2 days for reply. Eventually agreed to collect and bag it as I'd paid for. Collected boxes, delivered back in exact same state. Emailed immediately, waited again another 2 days. Said goods arrived back to them in unacceptable condition to sort, pointed out this was the exact condition I received them, as I only opened one box. Again agreed to collect. Courier arrived to collect but they had only booked one box to collect. That was nearly 2 weeks ago, still no answer/resolution. Avoid at all costs, worst company I've ever dealt with.
Bib and brace work trousers
Absolutely abysmal customer service..
Ordered in late September
Item not in despite webpage taking the order, fine I'm in no rush. Told delivery 10th October, date came and went. Chased up with 5 emails, told sorry they've made a mistake it's now beginning of November. Okay these thing happen.
It's now mid November, part of the missing order arrived, however item missing. I'm now on my 11th email regarding this. They are basically saying they sent the item and I'm lying.
Do not use this company, they will take your money and leave you hanging.
I will be making a formal complaint to trading standards as they will not send me a copy of their complaints procedure
They have stolen our money, do not use!
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