ONE STAR IS GENEROUS. I ordered two items from Zaful (both at the same time). One item came with the wrong measurements to the size guide. The quality was poor. I am still waiting for my second item. It is very hard to return items. They make is purposely difficult for you to get in contact. They direct you to the Support Centre where they ask you for a four digit code at the end of the form, which you cannot get right. This is means you cannot submit the form as 'this field is mandatory". I have emailed 'firstname.lastname@example.org' and am still awaiting a reply.