77% Would buy here again

Spotlight: What are our customers saying?
Write a review

C
catherine wheelock
I love their clothes. ..I was worried about refunds after reading reviews however I got both my refunds easily ...it's just a process you need to request refund first, then take photos then send b...Read on
M
Margerie
I ordered some clothes from Zaful and did not know what to expect in terms of delivery time and such My package was in my house within a week and it was neatly packaged. Not in a box, but in a ba...Read on
I
IrinaBond
Looking through the sites-shops selling women's clothing, I accidentally found out about a store like Zaful. And I made my first order-it was a Dropped Shoulder Valentine Crop Sweatshirt. My order ...Read on
Z
ZHENG GU
ZAFUL is a great online store. I love all the products I purchased from here, and in particular the bikini’s! They have reviews on every product from the customers so you can see what it looks like...Read on
N
Nerissa
Takes your money and gives no service. For me it’s stealing. My 15 year old saved 43€ for some clothes and they won’t bother with a refund. No item no refund. Guys spend your money elsewhere Read on

Reviews (35)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Zaful clothes

    I love their clothes. ..I was worried about refunds after reading reviews however I got both my refunds easily ...it's just a process you need to request refund first, then take photos then send back giving them the tracking number you need to pay for return yourself. ..but not much.. £8 pounds or something. ..totally worth it considering the price of their clothes
    Zaful has beautiful colours and styles. You get rewarded points when buying which you can use on next orders. TRUST them!! I was worried when I was a new customer of theirs but now I trust them and think they are great. Would like them to sell more cotton clothing though as lots of their clothes are polyester. ..not great in hot weather. But you can trust that they will refund you if in good condition :)


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Clothes ordered at Zaful

    I ordered some clothes from Zaful and did not know what to expect in terms of delivery time and such
    My package was in my house within a week and it was neatly packaged. Not in a box, but in a bag and every piece of clothing neatly packed in a separate bag and neatly folded with packing paper between them.

    Quality is actually nicer than I had honestly thought, the fabrics are very soft and everything looks neat, no wear or something. It all comes from China I saw, so I am quite satisfied with the fast delivery time and neat packaging.

    It was not expensive either, the total came to less than £40 spent on multiple pieces of clothing, including two sweaters!

    I'm tired of you guys I need money back. Two months now I never receive anything.i need my money back no stories

    Me and my sister ordered clothes worth nearly 80 euro 2 months ago and still no sign of the clothes , I also ordered another 30 euro worth of clothes 2 weeks ago and nothing to say it has been discharged!! So when do I get my packages?

    I paid more than double the website price through a Faceook drop shipper, horrible synthetic material, poor quality construction. Going straight to charity. Really dont bother you will just be angry with yourself for being stupid. No doubt most of the reviews are paid for. Why does anyone bother reading reviews any more scams

    Absolute Scam Artists , I bought clothes from them months ago and still nothing and no money back either €92 euros worth??????

    Was just about to buy my step son some hoodies!! He loves them but thank god I have read the reviews.!!!!! No way will I be buying a single thing


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    You should try shopping at Zaful

    Looking through the sites-shops selling women's clothing, I accidentally found out about a store like Zaful. And I made my first order-it was a Dropped Shoulder Valentine Crop Sweatshirt. My order came quickly and is well Packed in a branded Zaful package. The quality of this jacket I was very pleased! The fabric was very pleasant to the body! Since then, I have already made more than eleven orders for Zaful and was not mistaken in my choice! I mostly ordered women's clothes! Everything is at the highest level! The quality is great! Good support! And great prices! I recommend Zaful!

    This is clearly a fake review

    They post fake reviews all over the place. It is ridiculous, they won't reply to me and owe me a refund... it looks as though there is a pattern. DONT BUT FROM THESE PEOPLE!

    I recommend Zaful!

    Agreed. A swam. If you request a refund for an incorrect item, they just ignore it, despite saying they will contact you within 24 hours. Still waiting for a response one week later.

    i was very worried by the amount of reviews saying it was a scam. Although, the delivery time is quite long when i get the clothes they were nice quality and the fit was great. Will definitely order again!!

    Hey Ella when did you order the cloths?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Twist Bikini Set

    ZAFUL is a great online store. I love all the products I purchased from here, and in particular the bikini’s! They have reviews on every product from the customers so you can see what it looks like in real life too. When they arrived I was surprised to see that they looked exactly like the pictures and fit me like a glove! True to size and pictures and overall very satisfying purchase. Very good quality of clothes and the prices are amazing. I’m very pleased with my experiences.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    UA2008290045199906

    Takes your money and gives no service. For me it’s stealing. My 15 year old saved 43€ for some clothes and they won’t bother with a refund. No item no refund. Guys spend your money elsewhere


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    ZAFUL Tie Ditsy Print Cami Dress S/BLUE GRAY

    I am satisfied with Zaful! I ordered a few times and I would order again. I like the quality of the clothes and the prices are good.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Zip up jumper/jacket, dress, tshirt

    Genuinely not a fake review or bot or whatever - I've had rly good experiences with them. Have ordered twice and both times the items were as described and decent quality (think Primark kind of thing so totally fine but not necessarily hard wearing) There was a bit of a wait for delivery (maybe 2ish weeks) but overall I was happy with it. I never had to contact customer service - a lot of people seem to have struggled with it but I have no idea because I didn't have to.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Clothes, swimwear , accesories

    So I really recomand everyone to buy and order from ZAFUL!
    First of all their prices are amazing ! And also the products are in such great quality.
    Honestly why should you waste more if you can waste less ??
    Their cusomer service is amazing I spoke to the on facebook Messanger and they immeditley replied !
    Such a great site ! I keep ordering from them !


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sale

    I bought a few jerseys from the site during a sale - very nice website and now with all those discounts not expensive.

    I had never heard of Zaful before but saw a facebook advert which is what led me to the site and the purchase.

    Hope my order arrives quickly, but I'm afraid I'll have to wait. I ordered last Saturday.

    Greetings


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    A long wait but happy with my clothes

    I had to wait a long time for my package - I think almost 3 weeks in total I'm not sure exactly
    but now that it has arrived I am satisfied. It all fits well for both me and my friend.

    I bought a dress for the summer and it was very cheap, and I also got two shirts for my friend, which also fit well and are beautifully finished.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    I’ve purchased 30 Items over 3 years

    Zaful have very high quality clothes, they are my go-to for fashion and they have a high quality of customer service. Out of all of my orders, I have only misjudged my sizing twice, and both times Zaful have sent me the size up free of charge, also allowing me to keep the smaller items to give to a friend as a gift.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tops for daughter

    I had some items to return as they were not as advertised or ridiculously sized. Firstly, they offered a refund of a third of their value to not return them but give them to charity. When I refused, the refund was increased slightly. I refused again and returned the items to Spain but still didn’t get a full refund because the exchange rate they use is not correct. All this discussion has taken weeks. They state that “customer satisfaction is their top priority” - don’t believe it !!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    UB2001251251472255S001

    Love their dresses. Super affordable, love their materials.
    The shipping was delayed by 3 months though, because of the covid19 pandemic. That was quite frustrating


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    April 1 2019

    I love zaful they have nice clothing for cheap price. they have a good selection of swimwear that fit amazing. I'm definitely going to purchase again soon from zaful. They also have amazing eyelashes for a good price.
    order # U1904012306286221
    nickname Liz4
    April 1,2019


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    dress

    Wish I had read these reviews before ordering. I ordered over £40 worth of clothes for my daughter a few weeks ago and have heard nothing!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    UL2005101218130518S001

    No one responds when you want to return items . So unless you want to be stuck with a bikini that does not fit and £50 down I’m your account do not buy!!!!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Swimwear

    I had a great experience with Zaful. The order took about 4 weeks but when the package came all the bikinis were packaged in little separate bags.
    Bikinis were all good quality and true to size.
    I am ordering some more
    All in all I'd definitely reccomend


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bikinis and dresses

    Would give them 0 stars if I could. Waited 2 weeks for my delivery of bikinis and dresses which were all the worst quality I have ever seen. I gave Zaful the opportunity to redeem themselves by waiting over 10 days before leaving this review to see if their customer service could make up for it, evidently it has NOT. I put in my request to return and refund on 18.05, received a message to give them 24-48h to respond. Have not received anything till date. I wrote to them again yesterday (26.05) stating I would be writing a poor review in the next 24h unless I atleast receive an acknowledgment. I have received nothing. All I want to do is return these awful items and advise everyone to never order from such a place. Bikinis were flimsy, the back clip doesn’t even clip into place, and the dresses are so thin you can see through them all. Stitching is awful on all. POOR QUALITY CLOTHES AND EVEN WORSE CUSTOMER SERVICE. Never again!!!!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    UA19111800959719005314

    This is the best store I could find.There are many products and you will find the one you like best.The price is cheaper than the other sites. And the customer service is very kin, they will solve your issue very soon.Recommend!


Others also viewed