ParcelCompare Reviews

: 33
27% Would buy here again

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K
Kylie
My father and I are a big fan of ParcelCompare, I know this parceling process to another country or even city is so hassle-filled. it consumes so much time and money, also i get so worried until i ...Read on
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Pinkfernleaf
I’m very impress with the Parcelcompare overseas delivery service. Cheaper quote than the other companies. Parcel collected and arrived on the scheduled time frame. It also peace of mind that I can...Read on
I
Iain Carse
I sent a parcel to Australia and had inadvertently paid twice. Parcel arrived within a few days and they refunded the overpayment without any quibble. Only comment would be it would have been nic...Read on
D
Darren
SCAM SCAM SCAM. Illegally saves your card details and then takes money off via bogus charges costing many mulitple times the amount you initially paid. Complete rip off company whom the directors h...Read on
E
Eunice Robertson
After several messages to the company about various queries, issues I eventually phoned Fedex myself to cancel collection as I was getting nowhere with ParcelCompare .. I notified ParcelCompare re ...Read on

All reviews (33)

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    Would buy here again
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    Great and fast service

    My father and I are a big fan of ParcelCompare, I know this parceling process to another country or even city is so hassle-filled. it consumes so much time and money, also i get so worried until i get the courier on its correct place. However, ParcelCompare is a great option no matter where i am parceling my stuff, they are damn good what they are doing and i am really happy with their service.

    and you are their mate?!

    Your post really made laugh Kylie. 'Great and fast service'?! Perhaps in your dreams.

    I am trying to get in touch with Parcelcompare. Anyone got a TELEPHONE Number. I have tried searching for one, but there is nothing.

    The worst service I have ever seen in my life. 0 Stars

    A clear scam - avoid at all costs! they pre-authorise access to your payment details and then conveniently help themselves to money from your bank account on the basis that you understated the dimensions despite you showing otherwise with evidence. Avoid these crooks at all costs!

    FRAUD SCAM FRAUD SCAM. Lewis Enfield (made up name) should be arrested. Why are Trading Standards not investigating?

    This company is SCAM !!! Where is my money ??? Why you exisiting ??

    ParcelCompare are the worst company I have ever dealt with. No customer service. They've lost my package and seem totally indifferent.

    Pay your money and receive absolutely no service.

    Reported to trading standards , Which, Action Fraud and.BBC Watchdog, others should do the same

    Total crooks. Gave complete details of parcel (size and weight) paid asked amount over a month later took the fee + extra. Still trying to contact them but to no avail.

    Scam just avoid.

    This company is a scam. I have reported them. I think it takes a lot to stop them trading. Buyer beware. Very cunning strategies to look like the real deal, take your money and run


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    Overseas Delivery

    I’m very impress with the Parcelcompare overseas delivery service. Cheaper quote than the other companies. Parcel collected and arrived on the scheduled time frame. It also peace of mind that I can trace where the parcel had gone on routes. I will use them again! Definitely not like the negative reviews I read.

    Where did you send items was it in EU , I paid them to deliver a pair of boots back to Spain for refund to manufacturer as did not fit, they charged for EU clearance but the shipment was stuck in Madrid for nearly one month as there was duty of £124.00 to pay even though boots were valued at £195.00 and had no commercial value , Parcel Compare did not want to know and complete waste of time , had to explain things to them time after time, in the end the supplier paid he duty and gave me a refund as a goodwill gesture, days after shipment had been delivered and i had refund they said they were still chasing UPS and had it on my account dashboard as an exception. I would never deal with them again bunch of idiots . if you want to take a risk then its your choice. beware though since leaving EU there are import duties to return goods for refunds, but this should be explained by companies like Parcel Compare

    3 times they failed to collect my shipment for Spain. No phone number to contact them, how convenient. In the end, I cancelled and opened a resolution with PayPal to get my money back which I will take further if they don't refund. Waste of time and would never use them again and certainly would not recommend them.


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    Would buy here again
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    Good Service

    I sent a parcel to Australia and had inadvertently paid twice. Parcel arrived within a few days and they refunded the overpayment without any quibble. Only comment would be it would have been nice to have a mail confirming my e-mail regarding the overpayment. Small matter really but the service was good

    FRAUD SCAM FRAUD SCAM. Lewis Enfield (made up name) should be arrested. Why are Trading Standards not investigating?

    Scam take money at will, no phone. Number to get in touch bunch ...

    Pricks take extra money month later, no explanation, make sure you tell your bank to stop any extra money being taken, crooks.


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    PICK UP AND DELIVERY

    SCAM SCAM SCAM. Illegally saves your card details and then takes money off via bogus charges costing many mulitple times the amount you initially paid. Complete rip off company whom the directors have many similar rip off companies like this one. Avoid at all costs


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    I booked a collection of package for delivery usa

    After several messages to the company about various queries, issues I eventually phoned Fedex myself to cancel collection as I was getting nowhere with ParcelCompare .. I notified ParcelCompare re cancelling and requested a refund .I received a reply saying they’d get back to me within 4 hours .That was yesterday mid afternoon and it’s now 10 am the following day and I’ve heard Nothing …..


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    Collection

    Hi,

    I have been charged an absolute absurd £184.82 for 14.50kg which absolutely ludicrous. 

    I've attached a picture of the item that was returned, in the picture it shows the NET WEIGHT of the product I had purchased and returned using UPS via your intermediary site.

    The NET WEIGHT stated for the product is 31kg, I understand that does not include the weight of a box, only its contents.

    SO HOW ON EARTH DOES A BOX THAT IS 90CMx50CMx50CM WEIGH 14.50KG? AND WHY THE HELL IS THE CHARGE SO RIDICULOUS, THE ORIGINAL PRICE PAID FOR THE DELIVERY WAS £31.91.

    I AM ABSOLUTELY FURIOUS WITH THE SERVICE AND WILL BE POSTING THIS AS A REVIEW EVERYWHERE I CAN REVIEW YOUR COMPANY, AS I KNOW THAT YOUR COMPANY IS ADDING EXTRA FOR COMISSION AND I FIND THAT ABSOLUTELY ABHORRENT AND DISGUSTING. YOUR COMPANY SHOULD BE ABSOLUTELY ASHAMED OF ITSELF.

    SHAME!!!


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    Parcel Delivery

    I made the mistake of using this company for UK-Cyprus package, was promised 3-5 days delivery, my parcel was sent depo to depo in UK for ONE week, they finally have posted it through post office, which I could have done for fraction of cost - they wont give a refund - there are no phone numbers - Customer service through email is ... - BEWARE of their SCAM which they call MULTI-Courier service you sign for- THIS means they are allowed to send it Whichever way they LIKE to be cheapest so it will take as long as it takes.


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    Ups from uk to Portugal

    Complete and utter scammers, booked for collection with ups, parcel collected on time, tracking information shows that the parcel made it to a dock in feltham and then didn’t updated for weeks, ups confirmed parcel compare never booked to the parcel to go to Portugal but instead to a location of parcel compares choice in feltham, they have now stop responding to my emails, still show my parcel as I’m transit 5 weeks later on parcel compares website but on ups website it was delivered to parcel compare and isn’t travelling any further, luckily only live 45 mins from
    Parcel compares office in Brentwood so will be making a commute down there for a little chat face to face. Moral of the story stay far far away from this company and there fake feefo reviews lol, probably the reason they have had to change their name from fast lane couriers


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    Parcel sent to Japan

    Don't use this company, they take your goods, don't send them on, charge you for returning the items (which are never returned) and then once they have your bank account they continue to take additional amounts out for 'extra costs'. Horrendous customer service, horrendous company, complete scam artists.


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    Parcel collection and delivery

    The company is a SCAM. We paid for a parcel collection. They never collect it. We asked for a refund and they asked us to pay 6£ on top before giving the refund. We did not pay the additional charge as we have been ripped off already. Do not trust this company. There are many reviews on their website but I believe those are fake as I can't add one there


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