If you have a sport or hobby that you love, you might want to connect with other people that are just as passionate about this particular sport as you are. But where can you go to as someone who is into horse racing? One of the clubs that offers a horse racing community is The Jockey Club. But what does this club offer exactly? How does the membership work? What kind of benefits will you get by being a member of this club? And do they offer good customer service when you have some kind of problem or complaint about the way they work? The best way to do some investigation before subscribing as a member is by reading the reviews of people that are already a member of The Jockey Club. Their experiences and opinions can inform you in how things at The Jockey Club really work so you can make your own informed decision about subscribing to this club or not.
About The Jockey Club
The Jockey Club is a community for people that love horseracing. They are the largest commercial organisation in British horseracing. There are some discussions concerning when this club was founded. For a long time, people thought The Jockey Club was established in 750, but later investigation has provided some people have claimed it was founded many years earlier in 1720’s or even the decade before that. They have three branches. One of them is Jockey Club Racecourses. The Jockey Club operates on 15 different race courses across Great Britain. Examples of these race courses are The Oaks, The Derby, Aintree, Sandown Park, Kempton Park, Nottingham, Warwick, Haydock Park, Cheltenham, Epsom Downs and Newmarket. Another branch of their organisation is Jockey Club Estates. This branch consists of a couple of properties and training facilities where horses are bred and trained for the next racing season. Their third and last branch is called the National Stud. This branch keeps tracks of all the thoroughbred horses that are bred and sold. Besides these three branches, they also have its own charity called Racing Welfare.
Epsom Training Grounds.
Services of The Jockey Club
The Jockey Club already has 164 members including various royals. On their website, you can find the latest news on horse racing and you can watch race replay videos online as soon as 20 minutes after the live event. If you want to contact their customer service, you can send them an email or give them a call.
Complaints, Compliments and Tips for The Jockey Club
Are you already a member of their website? Whether you are the owner of multiple race horses or just someone who uses their website to keep an eye on the latest news in the world of horseracing, we want to hear everything you have to say. How accessible is their website? Do they offer many benefits for members? How important is it to have your thoroughbred horse registered in their register The Racing Stud? And what can you tell us about their customer service? Write a review and share your opinion on The Jockey Club as well as your experience with their services.
How important is The Jockey Club in the world of horseracing? Read all about thoroughbred horse register, jockey club, membership, services and more.
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Thanks Jockey club for providing hard training for a good future what I planned in childhood. My training point is Kempton Park, where I am still a student. Started with a very small things ,and seems now my dream is coming true very shortly. All credit goes to The Jockey Club, this is not right time to think about expenses and time. TJC a mother company of Britain who prepare future racers.
Absolute shambles from start to finish. When the tickets were purchased it was advertised as a day at the races with Tom Jones, its then cancelled and a new date given but on a non race day. Thats ok but the same concert at Newmarket same price included the racing. Travelled up from the Midlands excited, get to the venue plenty of stewards directing the car park although I was parked and told to move twice by the same oaf that told me to park there in the first place. Get inside straight away the volume of people queueing for is evident no drinks unless you are prepared to wait over an hour. Queue for the toilets was the same. Walk through there are a few people on camping chairs and picnic blankets when we were advised they weren't allowed in. Found a spot in the stand watched Imelda May while a steady stream of people fill up the paddock. Almost 9pm and there is only one screen in front of the grandstand but the crowds of people along the paddock warranted at least one more screen. 9pm you hear the crowd in front of the stage cheering and Tom start singing whats new pussycat but nothing on the screen. Halfway through the song I made my way through the crowd to find a manager to complain no one to be found I asked several stewards one young lad said "just push forward and get to the stage" great advice considering there were more people behind me than in front if we all had that rainwave there would have been mayhem. The crowds at the back started to boo the screen never come on until Tom was in full swing and then it was intermittent and not Tom on stage as it had been for Imelda May, what we got was video clips and they werent great. You could hardly hear Tom the sound wasnt great and the visuals were pathetic, Toilets were totally unsanitary to the point I waited to use the loo but was not prepared to use such ... facilities. Exiting the car park took 1hr 50mins All in all I may as well have stayed at home and watched a DVD of the fantastic Sir Tom because Haydock Park is most definitely not fit to stage a show for an artist of his calibre. You have let down thousands of people for most their first proper night out in a very long time. Disgraceful.
There was nothing positive. Harry’s Bistro champagne reception booked £180 per person. Gates to open 2pm. Champagne reception, high tea and four course meal with Tea and coffee. Then Tom Jones live 9pm. This was the “experience “ promised… actuality.. gates opened 4pm (no notification) Harry’s bistro cancelled and we where sat a small restaurant/stand. Again despite asking why no explanation… Champagne reception?? Yep as you can guess we where pointed to go to our table then sat for over a hour to be given a warm glass of “bubbly” it took us approximately over a hour at a time to order any drinks! The restaurant had staff who where to young to serve alcoholic drinks! And all of the servers where rushing around trying to serve a growing number of disgruntled diners! Shambles! High tea was served to us just before 9am! We ordered our starter at 5 it arrived 45 mins later the same with our main, our desert didn’t arrive at all ..they’d run out. I spoke to hospitality manager Shaun who in a matter of minutes displayed a sorry not sorry attitude! Another diner overheard our conversation and also voiced her groups displeasure over Harry’s bistro change, time change and the lack of service. Shaun (honestly!!) told her they’d received a free bottle of wine for the change of venue! He then asked if she was ...( she wasn’t). I said I was appalled by his attitude and he sent a bottle of champagne over which we shared with the next table. It went on the no service… could the “experience” get worst… yep 9 pm Tom comes on a stage, which was in the distance to us, however there was large screens 2 minutes in.. screens went dead and the crowds started booing…we didn’t get to hear or see him ! my friend complained to Shaun who asked her if she was ... ( chance would have been a fine thing!!) Shaun went into hiding. The majority wanted to speak with him but hey how he wasn’t available. Felt for the staff as they had to deal with all the complaints This was a treat. My wonderful friend had booked this over 18 months ago and after the year we’ve all had it was something we’d really looked forward to. Haydock Jockey club must have known they didn’t have the staff but even up to the gates opening they where advertising tickets. Poor
There are currently 3 customer review posted about The Jockey Club. On average, they received a star-grading of 4.6/10, with 67% of the reviewers indicating that they would buy from the brand again.
What services or products do The Jockey Club offer?
The Jockey Club is mainly active in the Services category, more specifically with Other Services.
I have read all the reviews. What now?
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