BritainReviews

    123 Reg
    Reviews, complaints and customer experiences

    Annual Renewals for Products Not Ordered or Required

    Big Rik17-11-2018
    4
    Would buy here again: NO

    Ordering

    4

    Service

    4

    Pricing

    4

    Delivery

    4

    Look, the home thing is a shambles. The account interface is confusing to navigate.
    'Control Panel' could mean any control panel, whether account or domain.
    I keep being charged annual renewals for products I have never requested/ordered/require, so I am annually on the phone to cancel them.
    They push Office 365 in your face - BIG TIME.
    My site takes too long to load - even though any graphics are miniscule in file size.
    Phone support quality depends how much 'nouse' the agent has - for one query, I had to ring four times and got four different results (O365) - and on the last one, they deleted my entire site instead of just the unauthorised O365 package.

    I will be binning them off upon the next (official) renewal.


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