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iPhone XR
So the phone turned up and the price was ok, but everything else was poorly organised.
Phone was over a week late and came in an open box - ie not brand new. No response when I chased asking for a delivery date, but it eventually turned on my doorstep without a signature.
I didn't get many emails from them throughout the ordering process, but for some reason all the ones I did receive were sent after 10 o'clock at night.
Possibly Corona related, but they did have a have a big sign at the top of their website saying "Corona won't affect anything".
Not going to say "avoid avoid avoid" like some rabid Internet complainer, but I would only recommend you use them if nobody else can match their price and you're not in a hurry. Basically I think they take themselves too seriously and the service not serious enough.