What is good, unlike some other company of same field leave it to customer to send mobile set your own. But Fonebank arrange it . What is not good? Not good is when I checked value online with IEME number, value was different but once it's delivered to Fonebank they revaluate it different I think this is an unnecessary exercises Simply take it by seller cost will be valuate on receipt of mobile set,that's simple. But whatever value they paid to me that was also not bad at all but my concern is still there.