If you want to watch TV, use a phone or use the internet, you will need at least some kind of telecom provider. But which one is the cheapest? And which one offers the best service and reception? And which of these values is more important for you? When it comes to prices, it’s mostly not that hard to find out which one you should choose. All you need to do is to check some website and select the cheapest. But is the cheapest also the best? Websites are mostly not clear about that. John Lewis Broadband is one of the companies that you can choose. But do they offer good quality services and is their customer service the way you would like them to be? That is what customers that have already taken out a subscription at John Lewis Broadband can tell you. Read their customer reviews with their experience, opinion and more to find out whether John Lewis Broadband is the kind of company that you want to connect your TV, Phone and/or computer with.
About John Lewis Broadband
John Lewis Broadband is a trading name of John Lewis PLC. They are a part of the John Lewis Partnership, a partnership that was founded by John Lewis in London in 1864. John Lewis Broadband offers connectivity services. You can choose between an Unlimited Broadband and Phonepackage that offers 17MB speed, a Fibre Broadband and Phone package that offers 38MG speed, and a Fibre Extra Broadband and phone package that offers as much as 76MB speed. All packages include Line rental, a 12-month contract and unlimited usage.
IMPORTANT NOTE: Please be aware that even though your contract is with John Lewis Broadband, the services are actually provided by Plusnet PLC.
Who are happier: customers of small or large broadband companies?
Services of John Lewis Broadband
If you have a question or problem, they offer a 24/7 customer support service that is free of costs within the UK. But if you want you can also contact us via an online contact form that you can fill in.
Complaints, Compliments and Tips for John Lewis Broadband
Do you already have a subscription to John Lewis Broadband? Then you might be able to tell us about this company and the services that it offers. Can you receive all the channels that they promised you? What is the reception of your landline phone or mobile phone like? Have you ever encountered any problems? And how did the customer services of John Lewis Broadband handle your complaint? Let us know by leaving a customer review with your experience, opinion and all the other comments that you want to share with others about this telecom company. Your reviews can help others to decide whether they want to take out a subscription at John Lewis Broadband or not.
How happy are customers with John Lewis Broadband? Read customer reviews about this telecom company for mobile phone, TV and internet.
Key points to consider when choosing a telecom provider
There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:
Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business.
Offers and support - check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in.
Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one.
Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into:
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
I have been using their services for last few months and My experience is going really great. Having a smart Tv is the total waste if you cant use their features complete. my previous network was too slow and the services were poor that's why i was unable to use any services of my smart tv. after changing my broadband, i am really happy. now i can use all features without getting interrupted with any speed error. John Lewis is really helpful, they are providing fast seed in their broadbands at affordable price.
There are currently 1 customer review posted about John Lewis Broadband. On average, they received a star-grading of 7.6/10, with 100% of the reviewers indicating that they would buy from the brand again.
What services or products do John Lewis Broadband offer?
John Lewis Broadband is mainly active in the Telecom category, more specifically with Internet & Hosting, All-in-1 packages, TV, Films & Streaming.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the John Lewis Broadband website with confidence. If not you can find many other brands to read about on our website!