I have been using their services for last few months and My experience is going really great. Having a smart Tv is the total waste if you cant use their features complete. my previous network was too slow and the services were poor that's why i was unable to use any services of my smart tv. after changing my broadband, i am really happy. now i can use all features without getting interrupted with any speed error. John Lewis is really helpful, they are providing fast seed in their broadbands at affordable price.