Spotlight: What are our customers saying?
Do not use this service, rude and unhelpful service.Read on
My ipad pro was in an excellent working condition. I bought the ipad from O2. I sent it in its orginal box and all receipts in special delivery. I was stunned to get an email that you reduced quote...Read on
No positives. Sent phone. It was delivered to o2 recycle on Thursday 9th January at 7.40 am now 15th and still no money. Thay say hasn't been delivered but Royal mail tracking says definitely deliv...Read on
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Do not use this service, rude and unhelpful service.
My ipad pro was in an excellent working condition. I bought the ipad from O2. I sent it in its orginal box and all receipts in special delivery. I was stunned to get an email that you reduced quote from £250 to £50 becsue the ipad had no power . I think this is very unprofessional. The ipad was in a working condition and deserves more than £250. I have requested my ipad should be retuned in the condition i sent it. Its painful that i have been a loyal customer and i have been treated like this. The first trade in went smoothly without an issue . I cannot recommend you again and frankly, i will have to leave the network
Apple iPhone 11 Pro Max
No positives. Sent phone. It was delivered to o2 recycle on Thursday 9th January at 7.40 am now 15th and still no money. Thay say hasn't been delivered but Royal mail tracking says definitely delivered
Horrendous experience !!
Definitely do not use this service!!! Sent my phone to them then they reduced the initial value saying they found a fault and phone was marked even though my phone was in mint condition. I refused valuation and asked for my phone back. What I received back was not my black iPhone 7 but a silver scratched iPhone 6 with marked screen!!!After a few days they came back to me and shock horror said they had lost my phone. I only used this service to get some quick money even though I could have got more privately.this has been far from quick . When you phone they have no power to do anything and trying to get a response to emails is an absolute nightmare. I could go on but you get the picture. DO NOT USE THIS SERVICE!!
What a concept. super
In fact this just not a shop, rather a nobale services. Almost in every half year,changing technology devaluate our costly mobiles and other similar products.
My friend Joe told me about this point - O2 Recycle. I was planning to buy a new mobile recently launched by Samsung. But my mobile was also costly and from Samsung only..but in exchange offer not yet shown by them..so I was looking for better option.Yes, Afinally got refrence of this right place and problem resolved.Get good value of your old phone and offer is very there, opt better at same place too .Services is their class..just viist web site..solution is there.
In fact such type of shops should be every part of world.