Are you in need of broadband for your business? Whether you are seeking an IPVPN, Ethernet, 4G Sim or phone call lines, Talk Talk Business offers you solutions that are affordable and efficient. With so many available providers it can be tricky to decide on one that you can trust and that will offer you the best possible value for money. Read on to find out a bit more about this company and what broadband products they offer. Once you have got a better idea of what Talk Talk Business does you can take a look at some customer reviews to learn what their consumers have had to say so that you can be totally sure of your decision when making your purchase!
About Talk Talk Business
TalkTalk Business is a part of the TalkTalk Telecom Group, founded in 2003 as a subsidiary of Carphone Warehouse but demerged in 2010. TalkTalk provides pay television, telecommunication, Internet access and mobile services to businesses and consumers. The department that provides and maintains TalkTalk's Telecom services to businesses is called TalkTalk Business which was founded in 2011 by Neil McArthur and Graham Chisnall.
Full Fibre Future
TalkTalk's Customer Services and products
The Talk Talk Business website splits its products by Business Type and Product Type. The Business Type options are Small Business (up to 19 employees), Mid-size Business (20-250 employees), Large Business (250+ employees) and Partners. The Product Types are split amongst Internet Access (Business Broadband, Business Fibre, Ethernet), Data Networking (MPLS IPVPN, Data Centre), Voice (SIP Trunking, Business Phone Systems, Inbound Solutions, Calls & Lines) and Mobile (4G Sim for the UK only or for International with Handset options).
Share your honest opinion about TalkTalk Business services and products Have you ever purchased any products from Talk Talk Business? If so, we would love to know what feedback you have from your customer experience! Were you satisfied with their range of products and the flexibility of their products? Do you have any advice for other customers when it comes it how to best use their website and get the greatest value for your money? Did you have any particularly positive or negative experiences with their customer support team? What would you say are their greatest strengths or greatest weaknesses? Feel free to share your thoughts on these matters in a customer review to inform other consumers!
What do customers of TalkTalk Business Broadband have to say about their services? Read and write genuine consumer reviews about TalkTalk Business on BritainReviews.
Key points to consider when choosing a telecom provider
There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:
Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business.
Offers and support - check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in.
Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one.
Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into:
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
TalkTalk is really cool. Their data packages and telecom rates are best among the present other competetiors. However there are others who offers cheaper rates than this but those are not upto the quality of network and services so Talk Talk is best, we got here they keep on bringing some really fantastic offers in data and phone plans. MUST GO FOR IT
We have had many problems with their broadband service, their router & broadband line. For nearly a year from the start of the contract, we had many hours of no internet that wasted countless business hours being on the line. They opened cases and close them without fixing the issue moreover you have to open another CASE for the same fault over and over again. And when you ask to cancel your contract, they say you have to pay for the full contract payments, as a consequence you are stuck with them.
Their customer service was always polite, however, their technical team lack adequate knowledge on how to handle issues correctly.
My contract is about to end and when I called last week to cancel the contract, they took me to their “Loyalty Team”, offering fractional discounts by Steve and she said that if I sign up with any other provider, they should take care of everything but TalkTalk will not let me keep my phone number. This truly needs to be addressed to the government to stop phone providers use the power of their offered phone number to keep their customers even their service is not good.
Now I am faced losing the business line that I had for many years! I wish I had signed up with a better provider in the first place!
Today Emma from TalkTalk sales team called and said they could offer a better deal if I stay on the line to get connected to their royalty team. After 28 minutes of my business hours, Sam from their royalty team informed me that it's not possible to offer a better deal than Steve did.
All in all, be prepared to stay on the line or their website for countless hours at some point of your contract for many months if you decide signing up with them.
BEWARE TALK TALK STEAL FROM CUSTOMERS, AVOID AT ALL COST!
BEWARE TALK TALK STEAL FROM CUSTOMERS, TAKE OUT EXTRA SERVICES WITHOUT THEIR PERMISSION AND IGNORE THEM WHEN THEY NEED HELP TO GET THE MONEY BACK!
we have been battling with talk talk since the day we were first supposed to have installation, they messed it up so badly they put the date back and then installed internet into completely the wrong building!!! meaning we had to put our new staff into a temporary office costing us £££ of pounds, once it was eventually sorted out the managers were uninterested in the amount of stress and time and money the incompetent staff had caused us with the mess ups, we have 9 cases outstanding and unanswered with talk talk to date.
then going on further someone took out a second line that we never asked for, no one could answer why this extra line has been taken out, we now have bills coming in for the line we never asked for in addition to the line we already have which is double the price! today talk talk have taken an additional £22 out of our account when they only took money from us 3 weeks ago, this amount they took is not even an amount of our plan its to do with the second line we never asked for!!
I've tried and tried to get hold of someone or a manager as I was assigned one who avoids my calls and ignores me every time, I want my money back that has been taken from me without authorisation, I also want compensation for the money talk talk has lost my business and I want an apology for the stress this has caused me, I have spent hours and hours of my time on the phone to talk talk for weeks now and can never get anyone to help, I have a business to run and the time calling them is sucking out of my working hours is impacting my work and my customers and losing me even more money, I am in the process of filing with a small claims court to recover my losses due to talk talks disregard of any responsibility for their non compliant actions, I will submit this by the end of this week if they have not bothered to get back to me again !
PLEASE IF YOU ARE A SMALL BUSINESS I URGE YOU TO TAKE OUT YOUR BUSINESS BROADBAND ELSEWHERE or you may end up with stress and blood pressure issues through talk talks abysmal service along with losses in money that are a big impact for a small company.
I am just lost for words at what is actually happening and that I'm just being ignored.
There are currently 4 customer review posted about TalkTalk Business. On average, they received a star-grading of 4.4/10, with 25% of the reviewers indicating that they would buy from the brand again.
What services or products do TalkTalk Business offer?
TalkTalk Business is mainly active in the Telecom category, more specifically with Mobile and Telephone, Internet & Hosting, TV, Films & Streaming.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the TalkTalk Business website with confidence. If not you can find many other brands to read about on our website!