Voice Mobile

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Voice Mobile

50% Would buy here again

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Spotlight: What are our customers saying?

C
Claire Hatfield
Applied online through defence discount, for a mobile phone contract. The £10 upfront cost was debited instantly (19th jan), I haven't spoken with anyone but didnt receive any confirmation or any r...Read on
A
Anon
Terrible organisation. After almost a month of waiting I never received the phone. Incompetent, misleading company. Never again! Read on

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    Would buy here again
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    N/a

    Applied online through defence discount, for a mobile phone contract. The £10 upfront cost was debited instantly (19th jan), I haven't spoken with anyone but didnt receive any confirmation or any response. I have now contacted to request funds back and will not be proceeding with this shambles of a company!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    What purchase?

    Terrible organisation.
    After almost a month of waiting I never received the phone.
    Incompetent, misleading company. Never again!


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Voice Mobile

Nowadays, it’s hard to imagine a world without mobile phone. Lots of people find it very convenient that they can call, text, app, browse the internet or visit social media whenever and wherever they want. Many of them want to keep updated with the newest Smartphone that has the latest functions and is able to support the most recent apps. This is the reason why many companies offer mobile phones, internet services and calling minutes. One of these companies is Voice Mobile. But since this company is one of many, it might be quite difficult to see if this company is the right company to choose. What can you expect from the reception? And what do they offer in terms of customer services? Are the people who work there friendly and willing to help you with a problem? Read therefore customer reviews by people who have already subscribed to Voice Mobile or have bought a mobile phone at one of their shops. Their reviews can help you to find out whether Voice Mobile offers want to want in a telecom company.
 
About Voice Mobile
Voice Mobile is a telecom company. The company was founded in Pakistan in 2013. Voice Mobile is a partner of EE. They offer all kinds of mobile phone services like broadband, call recording software, fibre broadband, IP PBX, VOIP solutions and wireless networks. In their shops and webshop they sell mobile phone devices. They sell Apple iPhones but also other Smartphones by brands like Samsung, HTC, Huawei and Sony. These phones run on Android, iOS or Windows. Their services also include the offer of SIM only subscriptions, which are useful if you already have a phone that will work properly for quite some time and you are not in need of a new one. Their services are available for both personal, individual usage as well as for businesses.

Services of Voice Mobile
If you want to use any of their services or products, you can of course visit their webshop. But you can also order their products online. They will deliver them to your home. If you encounter any problems with your subscription, order, delivery or one of their products or services, you can contact them. They can be reached via an online form that you can fill in, but they also have a separate email address for customer services. And you can also ocall them via telephone or landline.
 
Complaints, Compliments and Tips for Voice Mobile
Have you ever used any of the services or products of Voice Mobile? If so, you might be able to tell us what you think of this telecom company. Did they deliver your mobile phone within the promised delivery period? And did you get the one you ordered or did they send a completely different one? And how does customer service react when you approach them about a complaint? Let us know via a customer review. Your experience and opinion can help other customers to decide whether taking out a mobile phone subscription at Voice Mobile is a good idea or not.

What do mobile phone users think of Voice Mobile? Read customer reviews about this telecom company.

Key points to consider when choosing a telecom provider

There are currently so many companies offering telecom services and so many marketing techniques to catch hold of new customers, which makes it harder to see through the many offers and decide which provider to choose. The most relevant thing to keep in mind is that the provider should be a company that aligns best with your needs. Here are three basic qualities to look for when choosing a service provider:

Network reliability - check that the network is a fully converged one with a consolidated infrastructure that includes IP, Ethernet and optical technologies. Network convergence includes the coexistence of video, voice and data communication. Also, security and stability is a main concern, so always check that the network has all the needed protection to prevent service attacks, that it has the ability to restore their services fast with minimum or no impact to your activity and that the systems are constantly updated to offer the latest technology so it avoids performance issues and won’t stall the growth of your business. 

Offers and support -  check what products and services are provided by the company that best suit your needs. Telecom providers should offer a good amount of customization and options for their products and services that adapt to your specific needs. Some of us need more data, some need more voice, some need faster internet, etc. Make sure you are choosing the best option depending on your activity and that these options also don’t come with unnecessary burdens of services and expenses that you aren’t interested in. 

Customer support - make sure they have quality customer support. There are so many occasions in which a client doesn’t get offered the best products or the assistance they need just because the company doesn’t consider the importance of keeping their clients happy and helping them when in need. Customer support should be effective, treat you with respect and have communication skills. This is essential to make sure your experience with your provider turns out to be a positive one. 

Considering these main points should help you decide the right telecom provider for your home or business. Another great way to help you decide your network provider is to read customer reviews about these companies. Here are some telecom services that you may want to look into: