Alfa Travel Reviews
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Isle of Wight
Accepted my trip was October and my bubble decided to go as well. It was cleared and our bookings were linked. Three times we were separate due to our bookings being different references. The link was on my friends booking but not noted on mine.
I booked for Christmas in July and had a seat behind the driver. Whilst on my holiday I received a call from the office saying they had problems contacting me. I wasn't surprised when they had left messages on the home phone. I was informed that I was now transferred to Shanklin. That was where I booked!! I was also being moved to seat 23. Due to my personal injury I never travel on the offside of the coach. I spoke to the manager of the hotel who informed me that I had been moved for special needs. Fair enough but he managed to get me offside seat 42. Almost the back of the bus and me with a crutch stick. Christmas is now cancelled so I'm waiting for the phone call for my money to be transferred to February, May, July or a new booking for September.
Just slightly disillusioned and disappointed with the hassle since the start of the Covid-19 outbreak, but not with the company generally, nor the hotel staff, food, drivers and coaches.5 Day 'Turkey/Tinsel' coach holiday to Dunoon
As fairly regular coach trip holiday makers we have just enjoyed this 'Turkey/Tinsel' 5 -day trip to The Selborne Hotel, Dunoon. Skilled, informative driver, David, enjoyable excursions with superb scenery, an older-style hotel in excellent location, helpful, friendly, polite hotel staff, clean & comfy room and really very adequate food. This off-season, budget priced short break proved excellent value for money, even if there were some delays at the interchange. Thank you all Alfa Staff.
Alfa Travel s customer care is available from m to 5.m on weekdays, from m to m on Saturdays and from m to m on Sundays and Bank Holidays.
Alfa Travel s customer care is available from m to 5.m on weekdays, from m to m on Saturdays and from m to m on Sundays and Bank Holidays.
Alfa Travel s customer care is available from m to 5.m on weekdays, from m to m on Saturdays and from m to m on Sundays and Bank Holidays.
Alfa Travel s customer care is available from m to 5.m on weekdays, from m to m on Saturdays and from m to m on Sundays and Bank Holidays.
Alfa Travel s customer care is available from m to 5.m on weekdays, from m to m on Saturdays and from m to m on Sundays and Bank Holidays.
Isle Wight shanklin hotel
Just returned from Isle of Wight shanklin hotel there was 8 of us we have had a brilliant holiday the hotel staff went out of their way to make everything perfect our driver Dave Alfa hill from start to end went the extra mile making sure we all saw every thing with excellent knolidge of the area also phill bar staff n Luke our waiter are all a credit to your company thanks ALFA for making our holiday the best ever thanks from us all we will be back x
Which hotel did they put you in ? This is not correct about the hotel after what I have just experienced, wouldn't go near it again
Turkey and tinsel
NEW BEACH HOTEL, GREAT YARMOUTH
Went to this hotel in November and had a lovely time. It was a turkey and tinsel break. Hotel was very organized and the staff worked hard to make it special. Would recommend this hotel as one of the better ones in the Alfa dynasty. Thanks
PS. Wish that all Alfa hotels were as goodCoach holiday
TENBY. CLIFF NORTON HOTEL
Just came back from a Christmas and New year break from this Alfa hotel. Sad to say we weren't impressed. We had cold and repetitive meals, even on Christmas Day. There was no atmosphere in the hotel. The only night that was nice was new year's eve, as staff had made an effort for us. The hotel needs to improve the layout of the communal areas and the overall design as it is not suitable. The kitchen had its own problems, hence cold food.
All our meals were repetetive and unappertising. Poor selection of hot drinks and lagers in most Alfa hotels. Same old food, please Alfa make some changes.
We would like to thank all the staff for all their hard work. The hotel was very under staff, but they gave us their very best. Well done to them.
The only member of staff lacking was the manager because he was rarely there.Weston super mare. Anchor head hotel
Just came back from the break at the anchor head hotel in Weston super mare. Our room hadn't been cleaned upon arrival. Also our room had frequent wafts of sewage, so had to keep the window open 24/7. Was told by member of cleaning staff they did have a sewage problem. Complained to Alfa, only to be brushed with an apology. Has made us feel like liars as they excepted staffs version. Very disheartening
Tourquay trip
Just got back from tourquay had a fabulouse time,coach driver Glyn was fantastic and made our holiday. We stayed at the nethway hotel had a lovly sea view room the hotel was nice are close to the night life and a bus stop out side if you dont like walking,food was adauite not liesureplex normal standard.
ilfracome
Had great holiday and Driver Derick was one of the best we have had .staff at hotel were lovely very well organised from start of holiday to end thank you all the Alfa staff for ensuring we were safe from start to end .looking forward to our next holiday with you .
First coach trip
Had my first coach trip with Alfa. And had a wonderful holiday. It far exceeded my expectations.
Coaches were comfortable. Driver was first class . Well done Simon.
Excellent value.
Looking forward to booking my next holiday with themGreat experience with them. best packages and great services
Alfa is quite reputation oriented travel company around, I get that word but just believed when myself experienced.
Truely recommend. Nothing else to say. They are just perfect. all one need to do is call them or contact themWestern Lakes
An enjoyable trip to Whitehaven. The Hotel ticked all the boxes, delicious food and very helpful staff. Days away to Ravenglass and Muncaster Castle, then Grasmere and Keswick were
excellent. Andy, our driver, scored 10/10.Regina hotel Torquay
i have just spent a week at the Regina hotel Torquay,i am very disgusted at the condition of the place,the carpets need cleaning the whole place needs a wash and a lick of paint,the service was very poor,the meals need to be better coordinated,tea was supposed to be at 7.15it was after 8 most evenings and we were asked what we want for sweet and then told later they haven't got it, there was nothing left,there was no where to sit like a lounge after your tea ,when we got bowburn and got on the feeder coach after been sitting for half an hour the driver left but turned round and whent back into bowburn he realized he had to take another half an hour,but completely mucked up our travel plans when got home(taxis)) I'm not booking with Alfa again , shocking ,i certainly will not recommend Alfa to anyone, Alan Fenwick a dissatisfied customer
Great product
Just had a 5 day holiday at New Beach Hotel yarmouth everything was spot on cannot find a fault with anything
Criccieth June 2021
Hi went to Criccieth Wales in June. Hotel under refurbishment which we were unaware of. Lots of workman around, dust, doors left open or propped open making it even colder in the hotel, not very nice at all. No heating some of the other guests sat in their coats for their food as it was so cold. Food awful can’t even cook roast potatoes, a lot of frozen vegetables. On return the driver took a guy on the holiday and dropped him off at the train station. Made us late for the services.could not say goodbye properly to my sister, just enough time for a loo stop and get food.
The good points trips fantastic.
The waitress was also fantastic.Isle of wight
Although the hotel and the staff were excellent, the food delicious the rooms nice.The travel to and from the hotel to the pick up points were a nightmare, we were taken by another company who's bus should have been scrapped the seats were so uncomfortable with lumps ,no room , after 9 hours we could hardly move so cramped were we, we only had one stop to stretch our legs ,social chit chat completely bypassed our driver, we were given no information about anything,What I'd like to know is where are all the luxury ALPHA coaches as this is my second and maybe my last trip ,I may never get to see one
Sounds how we was surprised you have given such a high score of 6 after your experience ????
Criccieth & Snowdonia
For the price it's decent value overall but don't book until you can be
assured that the catering at the GeorgeIV hotel in Criccieth has
greatly improved since August 2020. Nobody expects gourmet
food at these prices but they cannot cook even yorkshire puddings
(absolute stodge, had not attempted to rise), Minestrone soup was
frozen vegetable medley in boiling water with a little reddish colouring
added (possibly tomato flavoured) and then the same vegetables
were served with the main course. I could go on but gave up after 3rd night and dined elsewhere.Two holidays
I booked two coach holidays with Alfa but as the virus became more active I chose to cancel. I followed their rules exactly regarding cancellation, and have sent photo copies of all the details, 5 times, and telephoned, for a refund.
Alfa have'nt even the good manners to reply.
This has been going on for 4 months and still no sign of a refund.this sounds about right they dont seem to like complaints or give refunds
LARGER CARLSBERG LAGER AT £3-80 A PINT & TETLEY AT £3-60 A PINT.
YOUR LARGER IS RUBBISH HAS BEEN FOR YEARS AT A RIP OFF PRICE, TETLEY THE SAME, I DO NOT MIND PAYING FOR PREM LARGER LIKE STELLA BUT NOT FOR RUBBISH.
7 days at Weston Super-mare Anchor Head hotel
Pick up was disorganised from feeder onwards - no information! Hotel was so disgusting (room strongly smelled of urine). It was so bad we caught a train home to Lincoln the next morning! No compensation offered at all. Worst holiday of our lives. We would definitely not use Alfa travel again.
An Alfa Travel advert. Does its impression of an Alfa Travel holiday match an actual holiday with Alfa Travel?