BritainReviews

    BreakFree Holidays
    Reviews, complaints and customer experiences

    Worse customer service EVER!

    Y Wright04-03-2019
    3
    Would buy here again: NO

    Ordering

    2

    Service

    2

    Pricing

    6

    Delivery

    2

    They make a mistake and change the dates I booked, then hide behind their terms and conditions to refuse to correct my date. Instead of a holiday for 2 adults and 2 kids during the school holidays, I'm stuck with a holiday during term time for 1 adult and 3 kids which they refuse to take responsibility for and amend.
    This company has no problems taking my money but when they make mistakes their morale principles are right out the window. Will never use their website again and most certainly would not recommend them to my worst enemy either.


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