Going to a theatre is a wonderful way to celebrate a birthday or other special occasion. Of course you can buy tickets from a regular ticket booth or other ticket supplier. But if you give a theatre show to someone as a present, you will want to do that in style. So where is the best place to arrange your theatre present? One of the companies that focuses on providing theatre tickets as a present is Celebrate in London. But will your present arrive in time for the occasion? How does it work exactly? And what kind of customer service can you expect as a customer? These questions are questions that that only real customers of Celebrate in London can answer. Read their reviews to find out what they have to say about this ticket provider. Their experiences, comments, reviews and opinions can help you to find out if Celebrate in London might be the best place for theatre tickets.
About Celebrate in London
Celebrate in London is a company that offers theatre tickets. They offer tickets to various performances, broadway musical shows, operas and other shows. So you can buy tickets and vouchers for Wickesd, Kinky Boots, Beautiful, Le Miserable, An American in Paris, Annie, Mowtown the Musica, Half a Sixpence, Mamma Mia, Phantom of the Opera, Stomp, Show Stopper, The Play That Goes Wrong, 42nd Street and The Woman in Black. In contrast to other ticket providers, they don’t just sell the tickets itself. They will send a voucher in a gift package. You can add your own personal message. That means that you can wish the receiver a happy birthday, happy anniversary, merry Christmas or anything else you want to say to him or her. The gift package comes with a voucher for a two course dinner for two.
Wicked, one of the shows Celebrate in London sells vouchers for.
Services of Celebrate in London
On the website of Celebrate in London, you can order vouchers for theatre tickets. You can buy a general voucher for a West End show and a dinner for two. But you can also order a voucher for a specific stage production. Once the payment if complete, Celebrate in London will send the voucher right to your home or directly to the home of the recipient. The voucher will be delivered in a free gift pack via their free delivery service. If you need any help, it’s possible to contact their customer service department for some help and advice.
Complaints, Compliments and Tips for Celebrate in London
Have you ever given a Celebrate in London gift voucher before? If so, we would like to know what you think about this supplier of theatre vouchers. How easy was it to order a voucher? How long did it take for Celebrate in London to deliver the gift pack? Did the parcel arrive in time for the special occasion? And what kind of customer service have they provided for you if you when you had a problem or complaint you needed them to solve? Write a review and tell everyone what your opinion on Celebrate in London really is.
How will people like a theatre gift voucher from Celebrate in London? Read customer reviews about this theatre ticket supplier with gift vouchers.
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Have been trying to book this in for months and months can never get through and never call back, as it was coming up to the expiry date I rang the number and low and behold they call me back.
However because it is so close to the expiry date you cannot book for a date after that, meaning that I can only see a show this week but at an additional cost for both seats.
I get that you have these in the T&Cs however the fact that it is so difficult to ever get through to anyone makes it all a bit of a con. It comes down to the fact that after 20 attempts at phoning your customer service line you just give up trying.
I also don't understand why you have to have seen the show before the expiry date this is a ridiculous term.
We got a theatre package as a wedding gift. But apparently you cannot redeem the tickets online, but have to call customer service. The machine says they will call you back, but never will.
I've been calling for weeks. Don't waste your money here!
I have just redeemed my Celebrate In London package and really wanted to write a quick note to say how happy I was with the service.
I received this package last summer as a Wedding gift but for one reason or another ended up leaving it until the last minute to get booked in.
Despite my voucher nearly having run out the team at Celebrate In London were incredibly helpful running through all the available options with me and checking a number of dates as I have a very bus schedule.
I am now all booked in to see Come From Away and I can't wait!
I was given a theatre package and meal for my birthday. I have been trying to book with them for weeks, they do not respond to your calls or messages and I think it’s a big con. Do not waste your money guys, just go direct to the theatre.
I cannot recommend this company enough when I first started using Celebrate In London I had been looking at a few different company's to find the best deal but none of them came close to the 20 shows that Celebrate In London offer as part of this package.
I buy a Celebrate In London show and dinner for two package for my parents in law every Christmas and they absolutely love it!
Great selection of shows and fantastic restaurants!
This was the second time that me and my sister have recieved a Celebrate In Londo n package and I have to say what a complete success they have been. We have now started buying show and dinnerfor two packages on special occasions for friends and family.
On this occasion we went to see a matinee of Come From Away which I cannot reccommend enough, definately one of the best new shows to hit the West End this year.
We decided to try something new and went to Cabana for dinnerafter the show, great good, great service anc great atmosphere.
I will certainly be reccommending your product to anyone looking to buy a gift.
Just wanted to let you know that we had the most fantastic time yesterday evening. My wife and I loved Phantom, just brilliant.
The sun shining yesterday made Covent Garden even more special. The staff and food at Palm Court Brasserie was way above what we had been expecting to be honest, so please pass on our thanks to them too. Beef bourguignon was delicious.
We were bought this as a gift from our children at Christmas... a great idea. I spoke to two different staff in your Customer Service Team and both were so helpful and knowledgable particularly when it came to where to sit in the theatre and the restaurant choices.
All in all you made the whole process easy, quick and and pain free:]. So much so, that we will definitely buy the package for our best friends as they are celebrating a big anniversary later this year... they will be over the moon if its anything like yesterday.
Fantastic... well done. You should be genuinely proud of your Customer Service Team.
I just wanted to say a big thank you yo celebrate in london for an exceptionaly delivered experience. I cannot express how easy they made the process. We went to seeMammaMia which was great fun and had dinnerat Palm Court which was delicious. I cannot recomment this company enough
I was gifted a package with Celebrate in London for Christmas. When I went to book the show I wanted i found out that i couldn't book during holidays--which as a secondary school teacher meant i couldn't actually get into London on time for the dinner and the show. I waited until my maternity leave to book as I would be available to go during term time. I cam to discover at almost all shoes are RV tickets and the company require 50 pounds to upgrade so to go to this show it has cost me £200!! 99 pounds for the voucher and 100 pounds for the upgrade. The person on the phone was polite but this voucher is a complete scam.
Stay well away from Celebrate in London. They will not answer any calls, their automated service asks for you to leave your name and number but never call back. After finally getting a reply by email, I was advised that they cannot call me because I am in Ireland and they cannot call international numbers. I then asked to schedule a call and when speaking with a customer service agent, he recommenced that I didn't book the show that I wanted as the seats were so bad with the package but for £50 each per person, we could upgrade to better seats from which we could actually see the show. So you can't even see the show from the seats they offer with the package? I said I would consult with my husband and call back. This was on the 23rd of April and since then, I have not been able to speak with someone.
Please save your money and stay well clear of this company!
Friends bought us a package - meal and theatre tickets. When booking were advised that the seats had restrictive view & we paid an extra £50 to get better seats. When we got to the theatre the theatre had discounted the seat prices from £39.50 to £22.50 each! - so basically we paid £25 per person for seats that were only £22.50! - and that does not include any of the money from the gift package. When I queried it CelebrateInLondon they stated I had to base the costs on the 'real' price of the ticket .e.g. £39.50. My query with them is - what price did they pay?? I do believe I've been completely diddled! & my friends deceived