Going to a theatre is a wonderful way to celebrate a birthday or other special occasion. Of course you can buy tickets from a regular ticket booth or other ticket supplier. But if you give a theatre show to someone as a present, you will want to do that in style. So where is the best place to arrange your theatre present? One of the companies that focuses on providing theatre tickets as a present is Celebrate in London. But will your present arrive in time for the occasion? How does it work exactly? And what kind of customer service can you expect as a customer? These questions are questions that that only real customers of Celebrate in London can answer. Read their reviews to find out what they have to say about this ticket provider. Their experiences, comments, reviews and opinions can help you to find out if Celebrate in London might be the best place for theatre tickets.
About Celebrate in London
Celebrate in London is a company that offers theatre tickets. They offer tickets to various performances, broadway musical shows, operas and other shows. So you can buy tickets and vouchers for Wickesd, Kinky Boots, Beautiful, Le Miserable, An American in Paris, Annie, Mowtown the Musica, Half a Sixpence, Mamma Mia, Phantom of the Opera, Stomp, Show Stopper, The Play That Goes Wrong, 42nd Street and The Woman in Black. In contrast to other ticket providers, they don’t just sell the tickets itself. They will send a voucher in a gift package. You can add your own personal message. That means that you can wish the receiver a happy birthday, happy anniversary, merry Christmas or anything else you want to say to him or her. The gift package comes with a voucher for a two course dinner for two.
Wicked, one of the shows Celebrate in London sells vouchers for.
Services of Celebrate in London
On the website of Celebrate in London, you can order vouchers for theatre tickets. You can buy a general voucher for a West End show and a dinner for two. But you can also order a voucher for a specific stage production. Once the payment if complete, Celebrate in London will send the voucher right to your home or directly to the home of the recipient. The voucher will be delivered in a free gift pack via their free delivery service. If you need any help, it’s possible to contact their customer service department for some help and advice.
Complaints, Compliments and Tips for Celebrate in London
Have you ever given a Celebrate in London gift voucher before? If so, we would like to know what you think about this supplier of theatre vouchers. How easy was it to order a voucher? How long did it take for Celebrate in London to deliver the gift pack? Did the parcel arrive in time for the special occasion? And what kind of customer service have they provided for you if you when you had a problem or complaint you needed them to solve? Write a review and tell everyone what your opinion on Celebrate in London really is.
How will people like a theatre gift voucher from Celebrate in London? Read customer reviews about this theatre ticket supplier with gift vouchers.
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I was given a theatre package and meal for my birthday. I have been trying to book with them for weeks, they do not respond to your calls or messages and I think it’s a big con. Do not waste your money guys, just go direct to the theatre.
I cannot recommend this company enough when I first started using Celebrate In London I had been looking at a few different company's to find the best deal but none of them came close to the 20 shows that Celebrate In London offer as part of this package.
I buy a Celebrate In London show and dinner for two package for my parents in law every Christmas and they absolutely love it!
Great selection of shows and fantastic restaurants!
This was the second time that me and my sister have recieved a Celebrate In Londo n package and I have to say what a complete success they have been. We have now started buying show and dinnerfor two packages on special occasions for friends and family.
On this occasion we went to see a matinee of Come From Away which I cannot reccommend enough, definately one of the best new shows to hit the West End this year.
We decided to try something new and went to Cabana for dinnerafter the show, great good, great service anc great atmosphere.
I will certainly be reccommending your product to anyone looking to buy a gift.
Just wanted to let you know that we had the most fantastic time yesterday evening. My wife and I loved Phantom, just brilliant.
The sun shining yesterday made Covent Garden even more special. The staff and food at Palm Court Brasserie was way above what we had been expecting to be honest, so please pass on our thanks to them too. Beef bourguignon was delicious.
We were bought this as a gift from our children at Christmas... a great idea. I spoke to two different staff in your Customer Service Team and both were so helpful and knowledgable particularly when it came to where to sit in the theatre and the restaurant choices.
All in all you made the whole process easy, quick and and pain free:]. So much so, that we will definitely buy the package for our best friends as they are celebrating a big anniversary later this year... they will be over the moon if its anything like yesterday.
Fantastic... well done. You should be genuinely proud of your Customer Service Team.
I just wanted to say a big thank you yo celebrate in london for an exceptionaly delivered experience. I cannot express how easy they made the process. We went to seeMammaMia which was great fun and had dinnerat Palm Court which was delicious. I cannot recomment this company enough
I was gifted a package with Celebrate in London for Christmas. When I went to book the show I wanted i found out that i couldn't book during holidays--which as a secondary school teacher meant i couldn't actually get into London on time for the dinner and the show. I waited until my maternity leave to book as I would be available to go during term time. I cam to discover at almost all shoes are RV tickets and the company require 50 pounds to upgrade so to go to this show it has cost me £200!! 99 pounds for the voucher and 100 pounds for the upgrade. The person on the phone was polite but this voucher is a complete scam.
SCAM! Stay well away from Celebrate in London. They will not answer any calls, their automated service asks for you to leave your name and number but never call back. After finally getting a reply by email, I was advised that they cannot call me because I am in Ireland and they cannot call international numbers. I then asked to schedule a call and when speaking with a customer service agent, he recommenced that I didn't book the show that I wanted as the seats were so bad with the package but for £50 each per person, we could upgrade to better seats from which we could actually see the show. So you can't even see the show from the seats they offer with the package? I said I would consult with my husband and call back. This was on the 23rd of April and since then, I have not been able to speak with someone.
Please save your money and stay well clear of this company!
Friends bought us a package - meal and theatre tickets. When booking were advised that the seats had restrictive view & we paid an extra £50 to get better seats. When we got to the theatre the theatre had discounted the seat prices from £39.50 to £22.50 each! - so basically we paid £25 per person for seats that were only £22.50! - and that does not include any of the money from the gift package. When I queried it CelebrateInLondon they stated I had to base the costs on the 'real' price of the ticket .e.g. £39.50. My query with them is - what price did they pay?? I do believe I've been completely diddled! & my friends deceived
Me and my partner purchased a Celebrate in London package for a friends birthday after leaving a present to the last minute. Thankfully once you make the purchase on their website you instantly recieve an E-Voucher which we gave to our friend that evening. Celebrate in London you really did save the day.
I bought a Celebrate in London show and dinnerfor two package for my Grandparents on their anniversary. The vouchers came in a beautifully presented gift pack and they were absolutely chuffed. Wouldhighlyrecommend.
I want to say a massive thank you to Celebrate In London for a fabulous day in London. The seats they picked for us were fantastic, we had a perfect view! The service we recieved from the Customer Service team was great and we will definitely be using you again.
We were given a Celebrate In London package for Christmas by our children who were not sure which show we wouldlike to see so having 20 shows included for us to choose from was ideal. We decided to go to see Motown and have dinnerat palm court. Everything went very smoothly and we had a great time!!!
We went on Thursday evening to Cabana, getting there early was not a problem as we wanted to spend time in Covent Garden. The staff were attentive, polite and enthusiastic. I went for the Bossa Burger, my wife being vegan had the Bahian Veggie Coconut Curry as suggested by our server.
After the meal we went to the Duchess theatre to see "The Play That Goes Wrong", it was a Fantastic and an outrageously funny experience, made all the more exciting by your suggested upgrade, being only 4 rows from the stage.
It was a Christmas gift from our son in law which we then chose to celebrate my birthday.
We were bought a Celebrate in London package by our Grandson last year and I have to say what a great gift it was and very easy to sort out. Went to see Motown last week, great show, great seats and great food.
I received this as a Christmas present, dinner and show with a large selection of choices. We opted for dinner just round the corner from the theatre, menu was slightly limited but the restaurant were great and accommodated our requests to divert from the set menu.
Woman in Black was brilliant, when I booked I had the option to upgrade the seats which I turned down, there was no need the seats we had were great.
So easy to deal with Celebrate in London, they arranged both parts seamlessly
I recently received this gift card as a birthday present and chose to see Woman in Black, firstly let me say What a Show! If you've not gone to see it DO! Secondly the service from Celebrate In London was really easy and straight forward. We went to Planet Hollywood for Dinner and then the show, 2x people with Dinner and Theatre for less than £100 - can't get better than that!
Your service is absolutely disgusting! I bought the Matilda package for my friends birthday, we went to redeem this today, only to be told we’ll only see a third of the stage?! On the main page to purchase the ticket, you state you offer great seats in the upper circle. It wasn’t until I was told we actually won’t have great seats at all, your rude customer service advisor told me to check the website again, and there it is in a hidden tab, stating we may have restricted view. So you totally contradict yourselves on your website and it is totally misleading and a total rip off! DO NOT WASTE YOUR TIME BUYING TICKETS FROM THESE CON ARTISTS! The restaurants on offer are some of the worst in London, so it’s an absolute waste of money. And now surprise surprise I can’t even get through to your ‘customer service’ team ( I use that job title very lightly as they’re rude and patronising). I’m reporting you to trading standards unless I receive a full refund immediately.
I am considering reporting this company to trading standards. I was really looking forward to to spending time with my daughter, with a meal and theatre deal for £99. She was clearly unaware that you could only go Monday to Thursday (excluding holidays) and that you would then have to pay an additional £45 per person to see the show! The tickets offered are restricted viewing and it is virtually impossible to get through to them. They have an answer phone, however, do not call you back.
I received a gift package for theatre and dinner and it looked like it was going to be a treat. The company sells a standard £99.99 package for two on its website and you then go to the website to see what shows you can redeem the vouchers for. The first thing that you come across is how poor the seats are. For the bigger shows you are at the very back of the theatre and typically in restricted view seats, i.e. seats that nobody really wants to book. The catch is then that you can call the company and discuss a possible upgrade to the seats that you've got. Having done this I was told that what I had been given was a 'silver package' and they could upgrade me to a 'gold package'. There is no mention of any gold packages on the website and they only discuss and sell them over the phone. The upgrades to decent (but not fantastic) seats cost virtually as much again as the gift package. But unless you are content to be stuck in restricted view seats you have no other option.
Of course the person making the gift thinks that they've got something of a bargain and have given you something special that's worth having. Much as I would like to tell that person that they had been taken for a ride, as had we in upgrading, it would cause far too much embarrassment. I can't tell them not to touch Celebrate In London with a bargepole again, but I can warn others via this review.