BritainReviews

    East Midlands Trains
    Reviews, complaints and customer experiences

    Wifi problems

    Harris04-05-2018
    4,5
    Would buy here again: YES

    Ordering

    6

    Service

    2

    Pricing

    8

    Delivery

    2

    I've travelled with all the big UK train companies, and East Midlands were about as comfortable and easy to book (though I booked with trainline), but I twice tried to purchase wifi on boards, both times which failed but I was still charged.

    I've since tried to call them to get a refund but it takes so long, it's making it not worth the 8 pounds I'd get in return.

    Fine trip, but their services needs improvement.


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