I was quite busy with my work and being a single mother i have lots of responsibilities. so i forget to plan our summer trip and my kids will surely get upset if they get to know that. Emailflights are my old travel agency, i am using their services even for my office, especially when we are having an office holiday trips. so i contact them and send my details they call back me and reconfirm all details. i really like their speed of work, also they are reliable for urgent traveling trips or last minute thing. so i am comfortable with their services. also, they charge well so that's not a big deal.