They do not do hotels or flights, which seem to be pretty obvious in the package. But lot of people and I mean most of people either want great customization and prefrences in their ticket booking and hotel or sometime they want to be specific about it. or rest of them just want self to decide that, Rest part of the package is truly importnat. I must admire Essentail Travel to focus on that part. They do crucial stuff like picking and droppping of hotel to airport and airport to hotel. Then, there are other travel services like travel insurance policy, car hire, car parking, and more stuff.