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    Reviews Festicket

    If you intend going to a festival, you can pick tickets from a wide range of platforms. This can sometimes be extremely difficult, as there are incalculable platforms offering festival tickets. Ever wondered which one you should choose? Or the best one that offers the best service, value and experience? You can consider giving Festiket a try. But what can you expect from their services? Are their team of personnel attendants resourceful? How about their privacy policy? Can they offer you advice on the best place where you can get the best experience? In truth, only people that have had direct experience with them can provide you with invaluable insights you will ever need to know.

    About Festicket

    The history of Festicket can be traced back to April 2011, when three friends - Zack, Jonathan and Jerome wanted to organise a group trip to the world’s renowned festival, Coachella. Considering the trouble, they encountered during the planning and booking process, which according to them was painful, time-consuming and very expensive, they decided to create Festicket. Today, Festicket has grown to become a festival ticket platform with portable accommodation and add-ons and as such make a wide range and complete festival trips that can be booked by people with a click of the mouse. Festicket works with festivals as certified associates and this enables them to offer general admission and VIP tickets to some of the world’s peerless festivals. Festicket later added high-class hotels, reliable transfer services and more to make festival packages that are hundred per cent trouble-free. Aside from claiming to be the world’s greatest community website for good music and great festivals, Festicket also claims to offer matchless packages. Unlike most other platforms in her category, Festicket has won a series of awards including 2017 – Sunday Times Tech Track 100: Britain’s fastest-growing private technology companies, the 2017 – Future Fifty company in 2017: hottest UK start-ups /Tech City UK's Future Fifty, the 2017 – Ticketing Technology Awards 2017: Smart and Connected Award, the 2016 – The Next Web UK Fastest Growing Tech Start-Up: Finalist, the 2015 – TNW Europe’s fastest-growing young tech companies: UK Tech5 2015 winner and more. Today, Festicket has not less than 1,000+ music festivals on offer and an increasing community of 2.5M+ festival-goers. Of late, the platform was rated as the UK’s 6th fastest-growing technology company by the Sunday Times Tech Track 100.


    Zack Sabban, Festicket

    Products and services of Festicket

    The different products offered by Festicket include music festivals, travel packages, tourism, youth travel, and tickets amongst others. Festicket provides fans of live music with trouble-free, and money-saving service to determine and book ticket and packages for their next festival trips.

    Compliments, Complaints and tips for Festicket

    What is your own judgement on Festicket? How useful are their tickets? What can you say about their customer service department? Is Festicket fair, independent and reliable? Please do not leave without letting us know by writing reviews and sharing your personal opinion and experience here, on BritainReviews as your feedback will help others in making the right decision.

    Festicket
    Reviews, complaints and customer experiences (2)

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    All reviews

    Affiliate Disclosure: This post contains an affiliate link, meaning when you click 'View' and then make a purchase, we may receive a commission which helps with the running of the site.

    brixton disco ticket

    Shocking company, 2 months on and still no refund, fobbed off and ignored

    By: Stuart McLean 15-07-2020
    Merisdy Florexile23-11-2020

    On the website, there is a payment plan option for purchasing tickets to the Afro Nation Portugal 2021 event. On Thursday, November 19, 2020, I selected the payment plan option (which is an additional $40) due to the option to breakdown payments. Upon checking out, I was not charged the payment plan installment price of $46.00, I was charged $343.49. I immediately contacted the support services and my bank. Included in the email to support staff was a screenshot of the payment page which clearly indicated "payment plan" at the top of the page. A staff member by the name of Alex responded the next day, Friday, November 20th. He stated that I would not get my money back and that there was nothing Festicket.com could do (Including honoring the payment plan amount). There was no acknowledgement of the fact that I was charged the full amount in addition to the prepayment fee. Why would I choose a payment plan with an additional booking fee only to pay the full amount? That option is not even possible on the website. I feel violated and cheated. My bank stopped the payment, but it posted on Friday, November 20th. I have filed a dispute with my bank and will take every step necessary to ensure that festticket.com is held liable for their unethical and fraudulent activities. AfroNation has acknowledged a potential glitch in the system as my complaint is one of many. However, festticket refuses to respond or even acknowledge their error. Instead they are choosing to hide behind Portuguese law despite being registered in the United Kingdom. Zack Sabban Co- founder/CEO Yonas Blay Chief Commercial Officer Jerome Elfassy Co0founder Jonathan Younes - Co-founderr & CPO Matt Ephgrave COO Stephanie Rosa Business Development Manager Board Members Sean Seton-Rogers Erich Archambeau Aapo Bovellan Frederik Jacobs Arthur Kosten Vittorio Mauri Eyal Malinger It is wrong to exploit people and take advantage of my hard earned dollars during such a difficult time. Festticket leadership and board should be ashamed of themselves for stealing from people during this pandemic. I will not stop until the error is acknowledged and corrected. I will NEVER use festticket.com again and I will make sure people's plans and experiences aren't trampled by festticket.com's insatiable greed and lack of ethics.

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    All Points East tickets

    I'm still waiting for my refund for All Points East 2020. I know covid 19 has got in the way but its been months now. Initially at least I got a reply. Now, nothing. An awful company. If you have a choice of booking agent, defo go with someone else.

    By: Jon Robinson29-06-2020
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    FAQ

    Is Festicket a trustworthy company?

    There are currently 2 customer review posted about Festicket. On average, they received a star-grading of 2/10, with 0% of the reviewers indicating that they would buy from the brand again.

    What services or products do Festicket offer?

    Festicket is mainly active in the Holidays & Trips category, more specifically with Special Trips, Cheap Holidays.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Festicket website with confidence. If not you can find many other brands to read about on our website!