If you go on holiday you will find that there are many companies that provide airline tickets and other facilities. And they all want you to book your next holiday at their company. So you might be asking yourself which airline companies you should choose. One of the companies that you might opt for is Oman Air. But will your airline tickets be valid? Will you not be overbooked? Are their flights and airplanes comfortable? Will their staff treat you kindly? And how will their customer service department treat you as a valued customer, even if you come to them with a problem or complaint about their services? The best and maybe only way to find that out is by reading customer reviews that other travellers have left for you here on BritainReviews. Their reviews are the best informant about the ins and outs of Oman Air. That way you can be sure that your decision to fly with them or not will be an informed one.
About Oman Air
Oman Air is an airline company. The company was founded in 1993. There was a forerunner company, Oman International Services, but they did not become Oman Air before the start of their international flights in 1993. Oman Air is a big part of why Muscat became the Middle Eastern travel hub that it is now. They offer holidays, catering and cargo flights in addition to managing projects in engineering.
Oman Arlines shows their business class flights.
Services of Oman Air
You can book flights, holidays and cargo flights via their website. You can opt for just a flight, but you can also order a package deal of a flight plus hotel and thereby arranging your whole holiday in one go. Don’t forget to take a look at their special offers. You can fill in your email address to stay posted on their updates and latest offers, great deals and some exclusive packages that are only available for subscribers. If you need them because of some question, problem or complaint, you can contact them. They have an email address that you can write to but you can also give them a call of send them a fax. And you can connect with them on Facebook, Youtube, Twitter and Google+.
Complaints, Compliments and Tips for Oman Air
Have you ever flown with Oman Air or spend a holiday at one of the hotels that they offer? In that case you are the perfect person to share an opinion about this company. Did you enjoy your holiday? Was the flight comfortable? Did everything go according to plan? Or did you encounter a delay or other problem that necessitated you to contact their customer service? And how does their staff treat you as a customer? Were they kind and helpful? Please share your story, experience and opinion via a personal customer review. Your review helps others to get an idea of what flying with Oman Air truly entails.
How comfortable are the flights offered by Oman Air? Read reviews and experiences about this airline company in the Middle East.
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Worst experience flying with Oman Air- Never again!
A 13-hour journey ended up in 36 hrs journey due to the delayed flight from Manchester. The flight from Manchester on 1st July @ 20:55 was delayed by one hour and we were promised that the flight from Muscat to Cochin will wait for us and there is no need to worry. But, as we reached Muscat airport the flight to Cochin which was showing on screen with gate number few minutes later showed as gate closed and we were asked to queue up at the the transfer desk which was managed by a non-Oman Air group of staff. The staff at the Muscat airport were extremely rude and unhelpful . To our surprise one of the airport transfer desk staff's response was " why did you choose book cheap flight? This is what you get by booking with cheap airlines!!" They made us walk between transfer desk to Oman air customer service counter several times without any consideration. We spent almost 5 hours fighting with the two very disorganised teams who had no clue what they were saying or doing?
My sister and myself had travelled together for a short 6 days visit just to attend our Mum's 80th birthday on Wednesday 3rd July 2019. Despite of repeated requests and begging they re-scheduled our connection flights from Muscat to Cochin separately by indirect flights reaching 8 hours apart with different airlines. As a result of this we reached home at 11 pm on Wednesday 3rd July instead of 11 am on Tuesday 2nd July 2019, missing the important event and loosing two valuable days of our short holiday.
We cannot explain the degree of pain and distress we went through at Muscat airport. This is totally an unacceptable and incompetent service from Oman air.
Yes, excellent services, never any issues in last 9 years. I have always preferred Oman Air .Moat of the time I got wonderful discounted offer being regular customers. I have limited destinations like Bangkok, Chennai ,Mumbai ,Dubai and so this is absolutely suitable for me. I will give 10 out of 10.