Pontins

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Pontins

100% Would buy here again

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Spotlight: What are our customers saying?

R
Rockky
My family, especially my kids love to spend weekends in some parks or doing activities. they hate when we spend our holidays at home, so for everytime we cant find something new for them as we don...Read on
D
Dawn
Had a lovely holiday at Southport clean staff lovely no prob with anything would go againRead on
P
Paula Marshall
I brought 20 members of my family for a short break away. We haven't been to pontins in over 20 years. I didn't read reviews until after we booked (I know silly). On reading all the bad things I ...Read on

All reviews (3)

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    Would buy here again
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    Great services and superb

    My family, especially my kids love to spend weekends in some parks or doing activities. they hate when we spend our holidays at home, so for everytime we cant find something new for them as we dont have that time. Pontins is seriously my life saver and also let me choose the best place where my kids can really enjoy their holidays. They also keep me updated with all necessary dates and occasions where my kids can participate.


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    Would buy here again
    Overall

    Sun holidays

    Had a lovely holiday at Southport clean staff lovely no prob with anything would go again


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    3 night stay at pontins prestatyn 13.8.21-16.8.21

    I brought 20 members of my family for a short break away.
    We haven't been to pontins in over 20 years.
    I didn't read reviews until after we booked (I know silly). On reading all the bad things I was expecting the worse. I came prepared with cleaning products and a ... up air bed. Our usual holiday is either in nice hotels abroad or we holiday at Haven in private caravans. Due to Covid restrictions and finances we needed a cheap get away.
    However all 4 parties ony booking were pleasantly surprised. Our chalet was clean and ready to use as a base.
    All 7 children say they had the best time ever.
    All. The staff we met whilst there was lovely. Although they were under so much pressure as there was not enough staff for the amount of families on the park. The staff where constantly running around raggid. You could see low staff moral on speaking to some of them they felt undervalued.

    There was lots of activities for the kids to join in (which they loved).
    On coming home our boys where gutted to leave. We also had a great time and met some lovely families whilst we where there.

    My plea to the owners is to please invest some money on giving the place some much needed TLC it doesn't look like there has been any money spent on the accommodation since I visited all those years ago.
    And please invest in some extra staff.
    If onwers were to work on improving the place they wouldn't be constantly bombarded with the bad reviews I have read so many of.


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Pontins

In our busy lives, everyone can use a break every now and then. If you go on holiday with one or more kids, maybe you will be spending your precious holiday period in a holiday park where there is lots of entertainment for children. In that case, Pontins might have what you are looking for. But are they the best choice when it comes to family holidays? Are the parks clean and well kept? And how is the customer service? Can you trust them to help you when you encounter any problems? That is what people who already spend a holiday at Pontins can show you. Therefore it might be wise to read the reviews that they left for you here on BritainReviews. Their reviews can help you to find out if Pontins might be the right kind of holiday park for you and your family to spend a holiday.
 
About Pontins
Pontins is a company of holiday parks. The company was founded by Fred Pontin in 1946. He wanted to provide half-board and self-catering holidays in so called holiday parks that included all kinds of entertainment. There are Pontins holiday parks in Brean Sands, Camber Sands, Pakefield, Prestatyn Sands, Southport and Sand Bay. Their parks feature entertainment in the form of live shows and performances. But they also provide various activities like a swimming zone, amusement arcade, Captain Croc’s Adventureland, Pontins character breakfast, outdoor inflatable course, outdoor skate park, bikes, golf, trampolines, go karts, snooker, darts and bingo.And they also provide themed breaks like St George’s celebration, Sound of the 60’s, Comedy, clubland weekend, seaside special and Dance, Dance, Dance.
 




Service of Pontins
They have a brochure that you can check online. To pay for your holiday, you can use MasterCard, Visa or Maestro. If any problems arises, you can call them via the telephone number that they have posted on their website, but you can also email them or find them on social media like Facebook and Twitter. And you can reach them via online chat.
 
Complaints, Compliments and Tips for Pontins
Have you already spend a holiday at an apartment at one of Pontins’ Holiday Parks? In that case, would you be willing to share with us what your holiday was like? Did you enjoy the parks and the entertainment and activities that can be found there? Did you encounter any problems and how did customer service handle them? Did you feel like you could approach them with a question? Let us and them know via a customer review here on BritainReviews. Your review can help others to get a good view of these holiday parks so they can make an informed decision when they decide if Pontins might be a good choice.

What kind of holiday can you expect at Pontins? Read customer reviews about this holiday park agency with entertainment, activities & swimming pools