Pontins Reviews

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R
Rockky
My family, especially my kids love to spend weekends in some parks or doing activities. they hate when we spend our holidays at home, so for everytime we cant find something new for them as we don...Read on
D
Dawn
Had a lovely holiday at Southport clean staff lovely no prob with anything would go againRead on
P
Paula Marshall
I brought 20 members of my family for a short break away. We haven't been to pontins in over 20 years. I didn't read reviews until after we booked (I know silly). On reading all the bad things I ...Read on

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    Would buy here again
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    Great services and superb

    My family, especially my kids love to spend weekends in some parks or doing activities. they hate when we spend our holidays at home, so for everytime we cant find something new for them as we dont have that time. Pontins is seriously my life saver and also let me choose the best place where my kids can really enjoy their holidays. They also keep me updated with all necessary dates and occasions where my kids can participate.


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    Would buy here again
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    Sun holidays

    Had a lovely holiday at Southport clean staff lovely no prob with anything would go again


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    3 night stay at pontins prestatyn 13.8.21-16.8.21

    I brought 20 members of my family for a short break away.
    We haven't been to pontins in over 20 years.
    I didn't read reviews until after we booked (I know silly). On reading all the bad things I was expecting the worse. I came prepared with cleaning products and a ... up air bed. Our usual holiday is either in nice hotels abroad or we holiday at Haven in private caravans. Due to Covid restrictions and finances we needed a cheap get away.
    However all 4 parties ony booking were pleasantly surprised. Our chalet was clean and ready to use as a base.
    All 7 children say they had the best time ever.
    All. The staff we met whilst there was lovely. Although they were under so much pressure as there was not enough staff for the amount of families on the park. The staff where constantly running around raggid. You could see low staff moral on speaking to some of them they felt undervalued.

    There was lots of activities for the kids to join in (which they loved).
    On coming home our boys where gutted to leave. We also had a great time and met some lovely families whilst we where there.

    My plea to the owners is to please invest some money on giving the place some much needed TLC it doesn't look like there has been any money spent on the accommodation since I visited all those years ago.
    And please invest in some extra staff.
    If onwers were to work on improving the place they wouldn't be constantly bombarded with the bad reviews I have read so many of.


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