Eventim Reviews

: 20
80% Would buy here again

Most relevant positive review

  2024-04-30
Quick Ticket Purchase
I must say, I was really pleased with my recent ticket purchase. Making the payment was easy and ...Read on
candice

Most relevant negative review

  2024-01-14
Electronic ticket purchase
I bought some tickets online from this website and they added on extra delivery fees, as well as ...Read on
Kyle

Review with most votes

  2023-12-23
International concert ticket p
Being in the USA, buying tickets for a concert from Eventim was a first for me. I was a bit worri...Read on
amelia

Reviews (20)

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    Event tickets

    I love to socialize in different ways. It could be attending a wedding, music shows, any other entertainment events and so on. My most fear is usually stampede, pandemonium, long queues trying to buy ticket and the rest. An important music show I wanted to attend failed due to my inability to secure ticket on time. A friend who attended it later told me how he went about. He actually secured his ticket through the services of Eventim. I have since aligned myself by also buying all my event tickets from Eventim. So far, Eventim have been reliable, transparent and professional in handling ticket related matters. If they can satisfy me regarding my ticket needs, I believe they can satisfy you too. I therefore recommend them to anyone who needs tickets for events.


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    Ticket purchase for Peter Kay event

    I recently bought tickets for a Peter Kay event happening in November this year. Unfortunately, my husband's health took a bad turn, so we couldn't make it to the event. I contacted customer service and spoke to a lovely person named Billie. She was extremely helpful and understanding, ensuring that we could still attend the event despite our situation. Thanks to Billie's efforts, we got new tickets in a better area and a full refund for the original ones. The care and compassion shown by Billie and the rest of the customer service team was truly impressive. It's rare to see such dedication and kindness nowadays, and we are so grateful for their help.


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    Early bird ticket purchase

    I recently bought some early bird tickets for an event at this venue and I was really happy with how it all went. Even though most of the best seats were already gone, I managed to get some pretty good ones. One thing I really like about this place is that the seats you choose and pay for are actually kept for you, unlike at other venues where they sell too many tickets and some people end up with nowhere to sit. It's so annoying to turn up early and still not have a proper seat to watch the event from. The way tickets are sold at Eventim Apollo is really fair and clear, and that's something that stands out to me.


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    Warm up gig in a small venue

    I went to a brilliant warm-up show in a cosy little venue the other day. It wasn't a long journey for me, but I met some fans who had travelled over 5 hours just to be there! It's a shame that the local businesses weren't ready for the event, they could have made so much money. But even with that, I would definitely go again as I like smaller venues more than bigger ones in towns. I'll also think about using that ticket service again.


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    Ticket purchase

    I was so disappointed with those extra "booking & admin fees" they tacked onto my ticket when I bought it. When I got to the checkout, I saw they'd lumped on more than £10, which just seemed like a total rip off to me. It was annoying to see that more than a third of the ticket price was going towards these fees that didn't seem necessary. What really got to me was that there was no explanation or reason given for why these extra charges were there. I didn't get any help or advantage from paying those fees, so it felt like they were just trying to grab some extra cash from me.


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    Frustrating ticket purchasing experience

    This ticket buying experience has been so frustrating, I can't even tell you. There were no tickets at first, then suddenly they magically appeared back in stock. But then, the quantity button messed up and I could only buy one ticket. And to top it off, when another ticket showed up it was in a different section and got taken before I could even react. Just my luck, right?


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    International concert ticket purchase

    Being in the USA, buying tickets for a concert from Eventim was a first for me. I was a bit worried at first because I'm not great with technology, but I actually found it easy to do. The website had really helpful FAQs that answered all my questions about how to buy tickets. Thanks to Eventim, I managed to get tickets to a concert I really wanted to go to, and I'm really thankful for that.


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    Mobile-only ticket purchase

    As a customer, I found buying mobile-only tickets a bit annoying. I get the idea of having tickets on my phone, but it was a letdown that I couldn't print them for my friends joining me at the event. It would have been nice to have the choice between mobile tickets and physical ones when buying them. This lack of flexibility just made things more difficult than they should have been.


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    Ticket reselling platform

    I was really chuffed to find this platform to buy tickets after missing out on getting them directly. It was dead easy to use, and I managed to get the tickets I wanted without any hassle. This platform is great for folks who missed out on the first round of ticket sales or fancy buying tickets from others. All in all, I was well happy with my experience using this service.


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    Quick Ticket Purchase

    I must say, I was really pleased with my recent ticket purchase. Making the payment was easy and I had no trouble providing my home details. The tickets were ready to print straight away, which was very convenient. I was really impressed by how simple and efficient the whole process was. It was a great experience overall, with no problems at all.


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    Favorite band tickets

    I found tickets for my favourite band really quickly on my phone. I couldn't believe how easy it was to choose my seats and purchase them. I'm so excited to see my favourite group in the UK after not being able to see them in '95 in New York!


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    Easy navigation and pre-sale access.

    The website was really easy to use and made buying tickets super simple. I especially liked that I could get pre-sale tickets for loads of events, it made everything even easier.


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    Quick and easy booking process

    Booking my tickets was a breeze! I'm not the best with technology, but I managed to do it without any issues. I simply followed the payment instructions and got my order confirmation right away. It was fast and hassle-free, just like they promised.


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    Straightforward booking with prompt confirmation

    The booking process on this platform was really easy and quick, I got a confirmation of my purchase straight away. But now I'm a bit worried and unsure about when my tickets will actually arrive, as I need them for a birthday present. I wish there was more information on how and when they'll be delivered. It would be so helpful to have a clear way to get in touch if I have any questions or worries about getting my tickets on time.


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    E-ticket Fees and Delivery Charges

    Buying multiple tickets for the same gig at different times was a nightmare. I had to fork out extra cash for each e-ticket and then pay even more for separate delivery charges. It's so frustrating because now I have to search through my phone twice to find these e-tickets when I arrive at the venue. It's definitely easier for the ticket seller, but it's a huge hassle for us customers. Remember the good old days of simple paper tickets that made going to gigs a breeze? It's time to bring back that classic convenience and simplicity instead of dealing with all this modern digital chaos.


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    Electronic ticket purchase

    I bought some tickets online from this website and they added on extra delivery fees, as well as the usual transaction and venue fees. It seems weird to charge for delivery when the tickets are electronic and don't need to be physically sent out. It just feels like they're trying to squeeze more money out of us and it's really annoying. Plus, the Eventim app is a bit of a nightmare to use - it's clunky and hard to get around. They need to do something about it!


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    Quick purchase

    The buying process was really fast and simple, but then they tried to add this marketing thing where you could get money back if you signed up for £10 every month. I was like, nah, I’m good, just let me buy my tickets without the extra stuff!


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    Ticket fees

    I was really disappointed with the crazy high fees I had to fork out when buying tickets on this platform. I fancied getting tickets for this event, but when I saw the total cost with booking fees, venue fees, processing fees, and delivery fees added on, I thought it was way too much, so I just decided to give up on buying them altogether. The fees ended up being a big chunk of the actual ticket price, which made the total cost much more than I expected. I know fees are a normal thing in the ticket business, but I reckon this platform was going overboard with the amount they were asking for. I felt like I was being ripped off, so I took my custom somewhere else in the end.


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    Tickets for an event

    I thought the website was really easy to use and the ordering process was simple. But I was a bit annoyed when I found out about some extra charges at the checkout. I can't wait for the tickets to arrive so I can go to the event. I also liked that they had suggestions for local places to stay, which I ended up booking for my trip.


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