BritainReviews

Customer reviews, complaints & experiences of all companies in Britain

100% independent and objective

    Latest reviews

    Norman metcalf
    Am closing account, having been with them some time. Service enginee.. Read on
    Ania Siddle
    AWFUL customer service!!!! They wouldn’t even listen to you speak!.. Read on
    Paul Rengert
    Absolutely appalling company!!! Avoid at all costs!!! As someone who.. Read on
    angrycustomer
    we have bought an item which doesn't work. they won't refund the mo.. Read on
    Mary Arnold
    I want to say a massive thank you to Celebrate In London for a fabu.. Read on
    Annette
    Hi I orders oral b dental floss two months ago. I haven't yet re.. Read on
    Paulette L THOMAS
    These are the worst person to deal with I never ordered anything fro.. Read on
    T.T
    Thank you SO much to the team at 50five - if it wasn't for your quic.. Read on
    G Lyons
    I ordered a collection of ten different potted plants. There were th.. Read on
    Stuart
    Recieved my refurbished Galaxy S9 plus as promised pristine conditio.. Read on
    Mike Murphy
    I've had an account for 3+ years, although only used once I do have .. Read on
    Maureen McKee
    Hi I have dealt with C/C for many years now and Never found any issu.. Read on
    Thomas
    Prices to high Customer service basically not existent, only if you.. Read on
    Chris Lowden
    I only ever write positive reviews, BUT I am compelled to warn peopl.. Read on
    Barry McIntyre
    Ordered the case and delivered on time. The only comment, is that .. Read on
    Luke Cox
    I wore these bottoms once, hand-washed them as instructed. The dye t.. Read on

    What is BritainReviews?

    BritainReviews is a site that collects reviews, opinions and complaints on all shops and web shops in the UK. Your shopping experience is in your hands so don't rely on the sales talk of some salesman. Instead, trust thousands of opinions of customers that went before you so you can learn from their personal experience. Because let's be honest: who do you trust more? A salesman, your friend with one informed opinion or the opinions of hundreds of customers that bought a computer, laptop, car insurance, flights or mobile phone subscription at that same company?

    100%independent and objective
    BritainReviews

    The national review site of Britain

    Why BritainReviews?

    Experiences, reviews, opinions and ratings written for (and by!) customers.

    Do you want to know what customers think of a specific company in the UK? Check out BritainReviews for the opinions of real customers who already have experiences with these companies. That way, you take out an insurance or an energy contract with confidence and peace of mind.

    Why was BritainReviews founded?

    Those of us working at BritainReviews have all endured some negative customer experiences of our own throughout our lives. When we had a bad experience with a company, we found out that we wanted to tell our friends and family about it, to prevent them from suffering the same incident. But even by spreading our knowledge to those people around us, we knew that these companies could still do the exact same thing to any other consumer. There was no platform to tell the whole country that they shouldn’t buy there.

    On the other hand and fortunately, there are also a lot of cases of excellent customer experiences.

    For example, after a power shortage, one energy supplier gave us excellent service and another time one of us received a huge discount after discovering that the warranty on our washing machine had just expired. In these cases, we also wanted to inform the whole country of this wonderful customer service. It is for these reasons that we founded BritainReviews.

    View all experiences

    Why are opinions so important if I’m looking for a new product or service?

    There are many companies in the UK that offer similar products or services. It’s a maze of discounts, special offers, promises and a battle of being the cheapest. Of course, you can find out who is the cheapest via a comparison site or make a direct calculation at an energy supplier, car insurance or price fighter for a city trip or holiday far away. But is the cheapest really the best? Or are there some nasty catches hidden in the fine print that you were (barely) informed about. Did you have to pay extra for your suitcase at the check-in counter or were the charges for installation more than the energy company told you upfront? Are you stuck with a lease contract for a long time? Or do you have to stop your mobile telephone subscription a year in advance so as not to be stuck with it for another year? That’s what hands-on experts can tell you. Or rather: clients or customers that have recently made a purchase at this car rental company, telephone company or tour operator. The costs can be more than you expected. And later, the large bill will come as a complete surprise. That is why experiences, together with comparisons and product information, are so important.

    About which companies can I write a review?

    You can write a review about every company that you have dealt with as a customer. Did you have a good or bad experience with a certain company that isn’t on the site? Be the first one to write a review and let us know. Then we will add this company to BritainReviews. We mostly focus on companies that provide services, like energy suppliers, telecom providers, companies that loan money, etc. We also provide a review space for companies that provide services or support. You can think of services like delivery at home, pick-up service, warranty service, technical service, or repair service. These are mostly web shops for electronics, white laundry, kitchen equipment, housing centre or post order companies. So, do you have experience with a company? Search for the company, leave a review and help each other!

    Why would I write a review?

    After hanging on the phone with the customer service of an insurance company, you can of course pick up your phone again to throw it out of the window. We ensure you: that will relieve your tension. But since the bill is already higher than you anticipated anyway, you can also write an honest review and rate the company on the service you have been given. Maybe that won’t help your own situation, but it will prevent others from encountering the same thing. You can make sure that other people won’t fall into this trap. But of course, that goes the other way as well: Did a company really help you with good customer service? Do you think they deserve praise? Do you think this company has a right to stand out because they do care about their customers? Then you can tell everyone that this is a dating site or web shop in which others can safely put their trust. If everyone writes down their experiences, you in turn can look at other companies to see if buying there is a safe, trustworthy and sensible choice. That’s how we help each other!

    What more does BritainReviews do?

    In the case of big complaints, sometimes we mediate. Do you have problems with a certain company and there seems no way out? Write a review and maybe we can help you come to a solution. But we also like to shine a light on companies that do the right thing. Do you have a story with a very good ending? Did this company do everything you expected or even more than was necessary? Please write to us. We can make a news item and put them in a positive light.

    Discounts and special offers

    BritainReviews has many contracts with many companies. That is why we often hear about the newest discounts and special orders of companies. Of course, we can and want, to share them with you. So check out the page for discounts and special offers to find 2-for-1 offers, giveaway items and discounts. Like us on Facebook or subscribe to Twitter and you will get posted on these incredible offers right away!