The national review site of Britain

Customer reviews, complaints & experiences of all companies in Britain!

Search a companyView all categories

What is BritainReviews?

BritainReviews is a site that collects reviews, opinions and complaints on all shops and web shops in the UK. Your shopping experience is in your hands so don't rely on the sales talk of some salesman. Instead, trust thousands of opinions of customers that went before you so you can learn from their personal experience. Because let's be honest: who do you trust more? A salesman, your friend with one informed opinion or the opinions of hundreds of customers that bought a computer, laptop, car insurance, flights or mobile phone subscription at that same company?

InsuranceInsurance

More Insurance

EnergyEnergy

More Energy

TelecomTelecom

More Telecom

Holidays & TripsHolidays & Trips

More Holidays & Trips

DatingDating

More Dating

Online ShopOnline Shop

More Online Shop

Car ServicesCar Services

More: Car Services

Credits & LoansCredits & Loans

More: Credits & Loans

DietDiet

More: Diet
View all categories

Latest news:

Why BritainReviews?

Experiences, reviews, opinions and ratings written for (and by!) customers. Do you want to know what customers think of a specific company in the UK? Check out BritainReviews for the opinions of real customers who already have experiences with these companies. That way, you take out an insurance or an energy contract with confidence and peace of mind.

Why was BritainReviews founded?
Those of us working at BritainReviews have all endured some negative customer experiences of our own throughout our lives. When we had a bad experience with a company, we found out that we wanted to tell our friends and family about it, to prevent them from suffering the same incident. But even by spreading our knowledge to those people around us, we knew that these companies could still do the exact same thing to any other consumer. There was no platform to tell the whole country that they shouldn’t buy there.

On the other hand and fortunately, there are also a lot of cases of excellent customer experiences. For example, after a power shortage, one energy supplier gave us excellent service and another time one of us received a huge discount after discovering that the warranty on our washing machine had just expired. In these cases, we also wanted to inform the whole country of this wonderful customer service. It is for these reasons that we founded BritainReviews. 

BritainReviews has experience with an already large and still growing amount of companies in the UK:

-Energy companies such as British GasScottishPower, EDF Energy and M&S Energy

-Telecom & Internet companies such as Vodafone, Talk Talk, EE and O2

-Providers of insurances such as Insurefor CDW, Confused.com, BreakFree Holidays and Swiftcover

-Holidays & travel agencies such as Expedia, EasyJet Holidays, Trivago and KAYAK UK

-Dating sites such as eHarmony, LargeFriends, Muddy Matches and BeautifulPeople.com

and many more!

No one likes getting bad value for their money. Companies that carry out this kind of business should not exist in the UK. Let’s write reliable, honest opinions so that every company gets the rating they deserve.

Why are opinions so important if I’m looking for a new product or service?
There are many companies in the UK that offer similar products or services. It’s a maze of discounts, special offers, promises and a battle of being the cheapest. Of course, you can find out who is the cheapest via a comparison site or make a direct calculation at an energy supplier, car insurance or price fighter for a city trip or holiday far away. But is the cheapest really the best? Or are there some nasty catches hidden in the fine print that you were (barely) informed about. Did you have to pay extra for your suitcase at the check-in counter or were the charges for installation more than the energy company told you upfront? Are you stuck with a lease contract for a long time? Or do you have to stop your mobile telephone subscription a year in advance so as not to be stuck with it for another year? That’s what hands-on experts can tell you. Or rather: clients or customers that have recently made a purchase at this car rental company, telephone company or tour operator. The costs can be more than you expected. And later, the large bill will come as a complete surprise. That is why experiences, together with comparisons and product information, are so important.

Why would I write a review?
After hanging on the phone with the customer service of an insurance company, you can of course pick up your phone again to throw it out of the window. We ensure you: that will relieve your tension. But since the bill is already higher than you anticipated anyway, you can also write an honest review and rate the company on the service you have been given. Maybe that won’t help your own situation, but it will prevent others from encountering the same thing. You can make sure that other people won’t fall into this trap. But of course, that goes the other way as well: Did a company really help you with good customer service? Do you think they deserve praise? Do you think this company has a right to stand out because they do care about their customers? Then you can tell everyone that this is a dating site or web shop in which others can safely put their trust. If everyone writes down their experiences, you in turn can look at other companies to see if buying there is a safe, trustworthy and sensible choice. That’s how we help each other!

About which companies can I write a review?
You can write a review about every company that you have dealt with as a customer. Did you have a good or bad experience with a certain company that isn’t on the site? Be the first one to write a review and let us know. Then we will add this company to BritainReviews. We mostly focus on companies that provide services, like energy suppliers, telecom providers, companies that loan money, etc. But also companies that offer a product of which the company can offer some kind or services. You can think of services like delivery at home, pick-up service, warranty service, technical service, or repair service. This are mostly web shops for electronics, white laundry, kitchen equipment, housing centre or post order companies. So, do you have experience with a company? Search for the company, leave a review and help each other!

What more does BritainReviews do?
In the case of big complaints, sometimes we mediate. Do you have problems with a certain company and there seems no way out? Write a review and maybe we can help you come to a solution. But we also like to shine a light on companies that do the right thing. Do you have a story with a very good ending? Did this company do everything you expected or even more than was necessary? Please write to us. We can make a news item and put them in a positive light.

Discounts and special offers
BritainReviews has many contracts with many companies. That is why we often hear about the newest discounts and special orders of companies. Of course, we can and want, to share them with you. So check out the page for discounts and special offers to find 2-for-1 offers, giveaway items and discounts. Like us on Facebook or subscribe to Twitter and you will get posted on these incredible offers right away!