All reviews of Vicky
Review about: Garden Furniture House
Garden furniture set
My garden furniture set has just arrived after what felt like forever! It looks absolutely stunning and definitely worth the wait. I would give it a full 5-star rating for the quality and design. Although, I have to take away a star for the long delivery time. I know delays can happen, but a bit more transparency from customer services would have been nice. Despite the annoying wait, I am really happy with my purchase and can't wait to relax with this gorgeous furniture in my garden.
Review about: Beautinow
Discounted perfume
I bought a discounted perfume from this site not long ago. Sadly, it never turned up and I couldn't get in touch with the seller. After trying a few times, I finally had to contact my credit card company to get my money back. It was really disappointing, and now I'm not sure if this site is trustworthy or if it might be a scam.
Review about: 883 Police
Jeans purchase
I came across this shop not too long ago and I have to say, they are really great. They have such a wide selection of clothes, with different styles and sizes to pick from. I was particularly drawn to their Moriarty jeans - I just had to get three pairs! The quality and fit are amazing, definitely worth the money. The prices are also fair for what you get, and they deliver super quickly. I would definitely suggest checking them out if you're looking for some trendy and well-fitting clothes.
Review about: From The Box Office
Ticket issuance change
I bought some tickets for an event at the O2 this weekend, but I was surprised when the physical tickets didn't arrive as expected. I sent an email to customer service, and they replied really quickly, saying that the tickets were available on the AXS app within the O2 app. Luckily, I found the tickets and the problem was sorted out fast. The only problem was that I wasn't told about this new way of getting tickets beforehand, so it did cause a bit of a panic.
Review about: Suntransfers
Return taxi Barcelona airport
I recently booked a return taxi from Barcelona airport and I must say, I was really impressed with the service provided by both drivers. They were not only on time but also super friendly and professional, which made my journey really enjoyable. The cars were nice and clean, and the drivers knew all the shortcuts to steer clear of traffic. Honestly, I couldn't have been happier with the service and I would definitely recommend it to anyone in need of a reliable airport transfer.
Review about: Happy Beds
Bed purchase
I was a bit unsure about ordering a bed online, but I have to say I was really pleased with the great service I got all the way through. From placing my order to sorting out a delivery problem, the staff were quick and helpful in their communication. A big thank you to Aimee and Jack for their exceptional customer service!
Review about: Coinrule
Automated trading platform review
Coinrule is really popular because it's so versatile, especially in the trading world. It started off with Crypto trading, but now it's expanded to Stocks too. However, let's be honest, its real strength is in its advanced features designed for Crypto exchanges. You don't need to be an expert in coding, just a basic understanding of trading, and you can get started. They even have a demo version for beginners to learn the basics, technical stuff, and advanced strategies at their own pace. The documentation they provide is really detailed, which makes it easier to understand how the bot works. Their support team is quick to respond, which is great. They make it easy to connect to multiple exchanges, so you can trade different coins, including leverages and futures trading. Overall, Coinrule gives you loads of options, but it's important not to get too caught up in all the excitement.
Review about: Flybe
Cancellation and delays nightmare
My recent experience with this airline has been a total nightmare. Firstly, my flight from Edinburgh to Belfast got cancelled with no alternatives offered. I was left stranded and really annoyed. Then, when I was waiting for a flight from Belfast to Birmingham, I found out that the same flight had been cancelled again. On top of that, the flight I eventually got on was delayed for 2 hours because of a software issue. Overall, it was a really inconvenient and disappointing experience. I would strongly advise steering clear of this airline.
Review about: Bax Music
Late delivery, returned for refund
I ordered something but it came really late so I didn't need it anymore. I returned it unopened and they gave me a credit note instead of a refund. It took ages for them to even realise I sent it back.
Review about: Vegamour
Vegamour Gro+ Serum
I've been using this Gro+ serum from the company for a few months and I have to say, I'm really impressed. At first, I wasn't too sure if it was doing anything, but after using it regularly for three months, I can definitely see a difference in how healthy and long my hair has become. It's not just looking better, but it also feels much stronger and thicker too.
Review about: Dealbuyer
Wireless earbuds
I recently bought some wireless earbuds from Dealbuyer and was really impressed with the quality considering the price. I was a bit unsure as it was my first time shopping with them, but I was pleasantly surprised by the product. The sound is fantastic, and they're really comfortable for long wear. The speedy delivery was an added bonus too. I'd definitely recommend Dealbuyer to anyone after affordable electronics.
Review about: Master of Malt
Whisky taster set
Oh my goodness, you won't believe it - I treated myself to a whisky taster set and when I opened it on Christmas day, one of the bottles was actually leaking! What a nightmare. However, I got in touch with the company and they were so helpful, they had a replacement sent out to me really fast. I have to say, that's top-notch customer service, especially over the festive period!
Review about: WestStein
Online banking experience
I had a really bad experience with this company. The service was dreadful, and they hardly communicated with me at all. It was surprising to see how little they cared about their customers. They didn't seem to mind keeping hold of people's money without a good reason, and they even charged fees for simple things like getting a pin code. I'm grateful I didn't put a lot of money in there. The way they acted so unprofessionally and disrespectfully in their communication makes me question who is in charge of this place.
Review about: BuyWholefoodsOnline
Large quantity, best bargains
Big shoutout to Mia for sorting me out with a free 1kg of walnuts with my order. The deals on this website are amazing, always getting more than I bargained for. Such good quality and loads of choice, especially with the weekly deals.
Review about: pinter
Beer purchase
I bought some beer from this company recently, and I have to say I was a bit disappointed with the taste - it seemed to lack flavour. Also, I've noticed that the online community linked to this company can be a bit negative and defensive when giving their opinions. But, I have to admit, the customer service I received was okay, though there could be some improvements in that area.
Review about: Netflights
Quick holiday booking
I needed to book a holiday, so I dropped them an email for some help. Mark was really quick with his responses and the whole thing was a piece of cake. I would definitely recommend them, Mark is top-notch!
Review about: Lenstore
Contact lens purchase
I've been getting my contact lenses from Lenstore for a few years now, and I have to say, I've always had a good experience with them. At first, I used to buy my contacts from a local optician, but when my prescription changed and the prices went up, I started looking online for alternatives. Lenstore had much better prices for the same brand and prescription I was used to, and I haven't noticed any drop in quality. The contacts always come with a good expiry date and are delivered quickly. I've never had any problems with Lenstore's products or services, so I'll definitely keep using them in the future.
Review about: TopCashback
Insurance policy purchase with cashback offer
I recently bought an insurance policy with a cashback deal on TopCashback. I picked this policy mainly because of the cashback, but I was let down when the cashback was refused. I got in touch with customer service several times, but they told me the policy provider had altered their scheme, meaning I probably wouldn't get the full cashback. They offered me half of the cashback as a goodwill gesture. It was really disappointing to have the cashback offer snatched away after being promised it at first, and it makes me doubt similar offers in the future.
Review about: headout
Dubai trip tickets
I found this website really handy for booking all my tickets for my trip to Dubai. The best thing about it was how easy the tickets were to use - they were sent straight to my email and I could even access them offline through the app, so I didn't have to stress about finding Wi-Fi to show my tickets. For most of the trips, we just had to scan the tickets and we were good to go. The only exception was the Burj Khalifa, where we had to go to the office to redeem the tickets.
Review about: Happy Plugs
Defective ear plugs
I've been really let down by the ear plugs I got from this company. I was excited when I bought them, but they just wouldn't charge properly right from the start. Even when the charging case was fully charged, the plugs would lose power in 2 minutes or less every time they were connected to my phone. I contacted customer service for help, but all they suggested was doing a factory reset, which didn't help at all. I was so annoyed that the company wouldn't replace the faulty product. I'm really unhappy with the poor quality and service from this company.
Review about: Pop In A Box
Funko Pop purchase
I am a customer who recently ordered a Funko Pop figure and I have to say, I was really disappointed with the whole process. The figure I bought took ages to arrive, way longer than they said it would. And when it finally did turn up, it was broken. But I have to give credit where it's due - the customer service team were quick to reply to my messages and offered me a full refund. Despite their prompt response, the whole experience was pretty subpar.
Review about: Coverwise
Short hop cover options
I've just bought some short hop travel insurance from this company, and I have to say I'm really impressed. The website is so easy to use and provides different cover options from bronze to premium. The whole process was simple, and I managed to find exactly what I was looking for my trip. Having that peace of mind knowing I'm covered is priceless, especially when I'm travelling.
Review about: PuzzleYou
Puzzle ordered
You know what? I've gone and ordered this really cool puzzle online, but you won't believe what happened next! Out of the blue, they suddenly decided they wanted it back! Can you imagine? How am I supposed to tell if it's good quality if I can't even keep hold of it? I paid for it fair and square, and then they just said, "Sorry, we've changed our minds. Take it back." No reasons given, not even a little explanation. I don't even know what to make of it. And when I tried to reach out to customer service, they were as quiet as a mouse. Not cool, not cool at all. I get that things might be a bit delayed, but this is just getting out of hand. They should've double-checked everything was alright before they sent it over to me.
Review about: Happy Beds
Bed with optimistic assembly instructions
The delivery from this company was spot on and the quality of the product was top-notch. The bed I bought is robust and really well made. Having said that, I do have a couple of gripes. Firstly, the boxes the bed arrived in were a right hassle to lug about as they were so heavy. I reckon it would've been better if they were a bit lighter and easier to shift. Also, the estimated time to put the bed together was way off. It took me ages longer than they said it would, so I'd suggest multiplying the estimated time by at least four.
Review about: Hotter Shoes
Comfortable Red Shoes
I just got my Red shoes delivered and I have to say, they are the comfiest shoes I've ever worn. It's like walking on clouds. The quality is amazing and the design is stylish but also practical. I've been wearing them every day and my feet are loving it. I'm really happy with my purchase and will definitely be getting more shoes from this brand next time.
Review about: Jack Wolfskin
Faulty jacket
I bought a jacket from this company not long ago, and like a lot of people, I had a bad experience with it. The seam on the jacket split after just a month, but getting hold of the company to sort it out has been a nightmare. It looks like the guarantee they talk about is useless, and they don't want to take responsibility for their products. I'm pretty annoyed and let down by the way this brand has handled things. I definitely won't be shopping with them again. It's disappointing to see a company with so much promise end up like this.
Review about: Vestiaire Collective
Quick approvals needed
The customer service on this platform is absolutely fantastic - they're available round the clock and always eager to help out. It's a brilliant place to have a browse and pick up some luxurious items. That being said, the approval process for selling goods could definitely be speeded up a bit. It would be really useful if there were more specific guidelines on the pictures needed for each listing to make things smoother. For instance, having a prompt to specify exactly which pictures are required, like "include a snap of the back of the bag in this section." Despite these small issues, my overall experience was fantastic and I'd definitely recommend Vestiaire Collective to anyone wanting a top-notch shopping experience. Cheers.
Review about: Gearbest
Various electronic devices
As a frequent customer of Gearbest, I've bought various electronic gadgets from them in the past. I think Gearbest is a reliable and trustworthy website that provides a great selection of products at good prices. It's worth mentioning that their delivery times can be a bit longer than other online stores. You might have to wait about 2 weeks for your order to show up. Personally, I've had to wait even longer for items that were on pre-order, like the Elephone A4 Pro. Although the waiting wasn't ideal, Gearbest did eventually come through and even apologised for the delay.
Review about: The Park Prodigy
Trip booking made easy
I just wanted to say how much I enjoyed using this website to book our trip to the park. We checked out a few other websites, but this one was definitely the top choice! It was really easy to find exactly what we were looking for and the prices were great. Also, they provide a timetable of activities for each hour so you can maximise your time at the park. It was fantastic! I would definitely recommend this site to all my friends.
Review about: AnyVan
House move
I just wanted to say that my experience communicating with this company through emails, texts, and phone calls was really good. The team was quick to respond and I thought the prices were fair for the quality of service provided. I wouldn't think twice about recommending them to friends and family. They did a great job!
Review about: Hyundai Power Equipment
Artificial grass hoover/sweeper
This product is amazing, it's made such a difference! The ordering process was great, with excellent communication and super quick delivery. The packaging was really sturdy so my product arrived in perfect condition. When I tried out the hoover/sweeper, I was really impressed by how well it cleared up all the leaves and roof chippings in my garden. Now my artificial grass looks brand new again, all thanks to this fantastic tool.
Review about: Hifi-Tower
Faulty amplifier purchase
Oh, it's a complete joke! I bought an amplifier from this company and the on and off button just didn't work properly, can you believe it? So, I went through the hassle of arranging a return for a replacement, only to receive back the exact same faulty item. Absolutely unbelievable! And then, when I requested a refund instead, they assured me I'd have my money back in 3-5 days. Well, can you believe it's now been 20 days and still no sign of a refund? This company really doesn't understand the meaning of good customer service. I'd advise everyone to steer clear!
Review about: ADOR
Super stylish clothes
I absolutely adore clothes, and ASOS has the most fabulous styles, don't they? Whenever I put on their clothes, I feel like I'm strutting down a runway as a model, and everyone is always complimenting me on how great I look. The best part is that their clothes are really affordable, so I can buy loads of outfits without breaking the bank!
Review about: Hockey Factory Shop
Hockey grip in different colour
I just ordered from here for the first time, and it was really impressive! I made a mistake and ordered the wrong colour grip, but they were very helpful and quickly changed it for me. Two days later, my order arrived at my door! The staff were incredibly kind and understanding. I highly recommend them!
Review about: Beer Hunter
Beer selection
I had a great time at Beer Hunter recently. I got in touch with their customer support to ask about their beer selection and was helped by a lovely lady called Sue. Sue was really helpful and took the time to answer all my questions politely and professionally. She even asked about my tastes to give me more info about the beers they had. Thanks to Sue, I found exactly what I was after. I'm really grateful for her excellent customer service and knowledge about beer.
Review about: Smart Shave
Quick delivery, nice package, smooth shave
I needed a new razor so thought I'd give this brand a go. I was really happy with how fast my order arrived. The package came in perfect condition and the products were even better than I expected. The razor gave me a really smooth shave, leaving my skin feeling soft and fresh. I'm really impressed and will definitely be buying more from them in the future.
Review about: MESHKI
Christmas presents
I ordered some Christmas presents on the 5th of December, but unfortunately, I had some problems with the delivery. The company said they sent out my order on the same day, but when I checked the DHL tracking info, there was no record of it being received. I tried emailing customer support, but didn't hear back for three days. As a last resort, I messaged them on Facebook and even left a review to try and speed things up. Although I'm grateful for eventually getting a refund from customer service, waiting 5 days to sort it out was really frustrating. It meant I had to rush to find different gifts for my parents in time for Christmas.
Review about: Umberto Giannini
I got the Grow bundle
I recently bought the Grow bundle and I have to say, it smells absolutely amazing! The scrub and mask are great, but I found that the shampoo and conditioner made my hair way too oily, which wasn't ideal. Also, I tried to leave a review on their website but it seems like they only display the positive ones, so just be cautious when reading them!
Review about: Zipcar
Renting a Zipcar
I hired a car from this company not long ago and I made sure to check if it was okay to take through the tunnel. Even though I specifically asked the agent to double-check that the vehicle was compliant, I ended up getting a fine two weeks later due to the car being too heavy for the tunnel. This just goes to show that the company doesn't really listen to their customers and doesn't take responsibility for giving out wrong information.
Review about: Sunshine Holidays
Recent holiday booking
I've just booked a holiday through this company and I must say, it was a breeze from beginning to end. The low deposits and flexible payment options really helped me plan and budget for my trip. The flights, hotel, and transfers all went without a hitch, no problems at all. I've tried other holiday companies before, but after this great experience, I won't be looking anywhere else. The prices this company offered were really good compared to others online. All in all, a fabulous experience - I highly recommend it.
Review about: Pooky
Lights, sockets, switches
I purchased some lights, sockets, and switches from this shop, and after a year, two of the switch plates got scratched. I reached out to customer service to ask for replacements, but Beth was not helpful at all. She refused to sell me just the plates and insisted I buy the whole switches again. It's such a rip off! The products are way overpriced, and the service is awful. My advice is to avoid shopping here!
Review about: Tikiboo
Leggings, sports bras, and tops.
I have to say, I absolutely love the stuff I got from here! The leggings fit perfectly and are really comfortable for both going to the gym and just relaxing at home. The sports bras are really supportive and cute as well. And let me tell you about the tops - I always get so many compliments when I wear them out! Also, everything arrives quite quickly, so I don't have to wait too long to show off my new gear. I've placed a few orders already and I've never been let down. The quality is fantastic and the designs are so vibrant and playful - it's like wearing a rainbow! Overall, I'm a really happy customer and I'll definitely be coming back for more.
Review about: Loreto Gallo Pharmacy
Medication
I had a really bad experience when I bought some medicine from the pharmacy the other day. I put in my order but then didn't hear anything about when it would arrive. I tried getting in touch with their customer service quite a few times, but didn't get any response. It was really annoying and I felt let down. I wouldn't recommend using their services to anyone else.
Review about: Verisure Smart Alarms
Customer service quality
I am really happy with the excellent customer service I've received from the company. The staff are well-informed, polite, and really helpful in addressing any questions or issues. My overall experience with the service has been really positive, and I wouldn't hesitate to recommend it to others.
Review about: Just Park Me
Booking parking spot
This booking site is absolutely awful! I booked something and then tried to cancel it, but they charged me £20 and still haven't refunded me. The customer service is absolutely useless and no one will assist me. I would strongly recommend avoiding this site at all costs!
Review about: Stock Must Go
MacBook Air 2017
I recently bought a MacBook Air 2017, and I must say it was top-notch. It was just like how it was described on the website. The price was really good, and it arrived in no time at all. I'm really happy with my purchase and I'll definitely be coming back for more in the future.
Review about: Running Point
Shoes purchased with free delivery from abroad
I had a really good experience with this company. I was a bit unsure at first, but I took a chance and ordered some shoes on a Saturday. To my surprise, they arrived by Thursday with free delivery from abroad. The communication from the company was excellent, with dispatch emails and tracking info. The shoes were exactly what I wanted and at a great price too.
Review about: House Of Slippers
Comfy and stable slippers for wide feet
I've found that these slippers are the best for me ever since I had my knee replacement. They're really stable and comfy, which is great especially for those of us with wide feet. The hard sole means I can even wear them outside, which is a bonus. I'm really happy with my purchase and would definitely recommend them to anyone.
Review about: Iberia
Flight mishap
My experience with the airline was a total nightmare from start to finish. The first flight was delayed, so I missed my connecting one. None of the staff members showed any empathy or good customer service. I had to talk to over 5 different staff members, none of whom could help me with any solutions or basic answers. They put me up in a shabby hotel near the airport and promised I'd be on the next flight the next day. When I finally got to my destination after more delays, my luggage was missing, and the staff just told me to file a claim. This was really not on, especially since I had a young child with me. The lack of communication and help was truly unbelievable, as every staff member I spoke to just said 'I don't know.' How can I work things out if the airline staff themselves don't have answers? This whole situation left me stuck, out of pocket for a missed car rental, and having to pay for a hotel I never even made it to.
Review about: Paisie
Clothing item
I bought a piece of clothing from this company not long ago, and while it was easy to order and the quality was good, it just didn't look right on me when it arrived. So, I had to send it back. Returning it was easy enough, but I was a bit miffed to see that I only got back £46.01 out of the £54.50 I paid. Even with the postage deduction, it seems like they took a bit too much.
Review about: Suttons
Sent preplanted basket as a gift
I bought a preplanted basket as a gift for my friend who had surgery. When it arrived, it was a mess! The plants were all over the place, looked like they had fallen out during delivery. The delivery person left it on the porch even though my friend was home, which was really disappointing.
Review about: Jeff Banks
Blazers and trousers
I recently bought some blazers and trousers from this store, and I was really looking forward to receiving them and wearing them. Unfortunately, things quickly went downhill. The customer service team is absolutely awful - they never answer their phones and just abruptly end the call. On top of that, they refuse to issue a refund even when they misplaced your items and you have proof that you returned them. It's like they make it impossible for you to get your money back. It's really frustrating and totally unacceptable. I wouldn't advise anyone to shop there, not even my worst enemy.
Review about: DataCamp
Data engineering knowledge gained
I really enjoyed using the online platform for learning about data engineering. It was a positive experience for me as I gained a lot of valuable knowledge starting from the basics. The courses were really helpful and I found the recent updates they made to be fantastic, keeping the content interesting. Although I felt the courses were good value for money, I did find myself needing to use additional external resources at times to suit my specific needs better. Overall, I think it was a great way for me to begin my journey into the world of data engineering.
Review about: Easy Bathrooms
Bathroom products purchase
The team at the showroom in Macclesfield were absolutely brilliant. I can't thank them enough for all the help they gave me when I was making my purchase. While it would have been handy to have some bathroom fitting experience to understand the products better, the staff at the showroom were so patient and knowledgeable, they really helped me out. The only hiccup was when I received the wrong tile in my delivery, but the Macclesfield showroom staff quickly sorted it out. All in all, I thought the products were good value.
Review about: Simply Cook
spice kits
Oh my gosh, I've been using this spice kit for ages and I absolutely loved it, you know? The recipes were all delicious and everything. But recently, for the last three months, they kept giving me different recipes that I didn't even want. I was so frustrated, you know? I called them twice to complain, but they just said they substitute if they run out of stock. But when I checked before ordering, it showed that they had it in stock. So annoying, right? I was so fed up that I ended up cancelling my subscription. Goodbye Simply Cook!
Review about: Yourtravelcover
Travel insurance purchase
I bought travel insurance from this company not long ago, but had to make a claim because of a family emergency. It was a bit of a hassle, but they helped me sort it out in the end.
Review about: Stadium Goods
Sneakers
I recently bought a pair of trainers from Stadium Goods but it didn't go well. I waited for 1-3 days for delivery like they said but nothing came. I emailed their customer service and got an apology and promise for a refund on my delivery fee. But as time went on, I had to keep asking about my order and they kept saying they were still looking into it. The lack of information made me think something dodgy was going on behind the scenes at the company.
Review about: MacFinder
Refurbished computer
I recently bought a refurbished computer from this company and I have to admit, I'm really impressed with the whole experience. The website was super easy to use, which made ordering quick and simple. Even though it's a few years old, the computer is in great condition and works perfectly for my needs. The delivery was surprisingly fast and the item was well packaged in its original box. Setting up the computer was a breeze and I was ready to go in no time. All in all, I'm really happy with my purchase and would definitely think about buying from them again.
Review about: RentalCover
Full insurance coverage alternative
I recently had a really good experience with a service that offers full insurance coverage as an alternative to the usual options. I've been paying through the nose for insurance for years without ever having to make a claim, so I thought I'd give this service a shot for a 10-day trip. Turns out, I actually had to make a claim during the trip and I was pleasantly surprised at how straightforward the process was. The service was quick, reliable, and super easy to use. The pricing was fair too, making it a much better deal compared to the usual insurance options. I was really happy with the whole experience and would definitely recommend this service to anyone in need of a reliable insurance alternative.
Review about: Soufeel
Bracelet with projection
When I got the bracelet with the projection, I was a bit confused about how to use it. But, when I contacted customer service, Cherry got back to me quickly with clear instructions on how to use it, which I really appreciated. I was impressed by the great service and how fast they replied.
Review about: Crypto
Open custody protocol coin
I recently bought some of the open custody protocol coin and I must say, it was a bit of a letdown. I put in £100 to get started, but ended up with only £95 after the purchase - not a great start. I tried to be understanding, but things just got more annoying as I went along. It was not clear how much I would lose in fees when I wanted to change the coin back to GBP. In the end, hidden charges took away £10, and a final fee of £1.90 meant I had just £83 left of my original investment. All in all, I found the whole thing quite confusing and felt like I wasn't told the full story about how much it would really cost to trade on that platform.
Review about: Viviscal
Hair volume product
I bought this hair volume product a few months ago and have been using their shampoo, conditioner, serum, and tablets regularly since then. But, I haven't seen any difference in my hair volume yet which is a bit disappointing. I began the routine in December, thinking I might notice some improvement by now, but it's March already and my hair looks the same. I'll stick with it for the full 3 months as suggested and will let you know if anything changes for the better.
Review about: Route One
Shorts and t-shirts
I've been getting shorts and t-shirts from this company for ages, and I've never really had any big problems with my orders. Any little hiccups that did pop up were sorted out fast and without any hassle. I don't get why some folks are having such terrible times because my experience has always been good. The stuff they sell is decent quality and there's loads of options to pick from. The website is simple to use and ordering is a breeze. All in all, I'm happy with my buys from this company.
Review about: Bed Kingdom
Bunk bed
Purchased a bunk bed. Tried putting it up but clearly pre-used and/or returned. Screws loose in packaging damaging the wood. Couldn't put it together - they had sent two duplicate boxes and missed another box (4 boxes). They would not pick it up and replace it. Wanted us to figure out which pieces were duplicates (out of hundreds of pieces of wood and screws) and return those alone in order for to receive the missing box. They would not swap because it was pre used either, they only wanted us to do that. Had to get a refund and return it which was a pain in itself as they make you jump through loads of hoops to return it... pictures, proof, then they want to take it and check it before they issue the refund. So pre used and not new, and you don't get what you purchase - a complete bunk bed. Paid hundreds for some pieces of a pre owned bed. Their customer service was terrible all I wanted was them to take it and deliver the bed I had purchased, I had to ask them so many times and they just refused. Wanting me to figure out duplicates and give those back only for me to get the missing pieces and keep all I had received even though it was used. Absolute nightmare. Can only think it's a scam it's so bad.
Review about: Vodafone
SIMs and eSIM package purchase
I recently decided to switch over to Vodafone after checking out their deals for two SIMs and an eSIM for my smartwatch. The customer service rep, Leona, was amazing. She really took control of the call, listened to what I needed, and made sure I got the best offers, like 100GB data for each SIM and the smartwatch. Leona was so professional and polite the whole time, it really helped me feel good about switching to Vodafone. You could tell she loves her job and cares about giving top-notch service, which is important when you're making a big decision like this. Leona's commitment and knowledge really made a great impression on me and my experience with Vodafone.
Review about: Tru Clothing
Stunning suit
I recently bought a really nice suit from this company, and I'm over the moon with it. The quality of the suit is top-notch, and it was wrapped up so nicely when it arrived just a few days after ordering. The customer service was brilliant too, they even sent me an email to make sure everything went smoothly with the delivery. I would definitely suggest getting a suit from this company, you won't regret it!
Review about: Sweatband
New racket purchase
I've just got a new racket from Sweatband and I'm really pleased with it. It arrived super quickly, only took about two days. The racket is just as described and I haven't found any faults with it yet. I'm really looking forward to getting out on the court and using it!
Review about: Nanobebe
Flawed baby bottles
These bottles are an absolute nightmare! The lids are forever coming off, causing spills and risking harm to my child. Dealing with leaks all over the place, be it in the car, cot, pram, or travel bag, is incredibly frustrating. It's gone past being a joke and become just downright upsetting. I highly recommend against buying these bottles, unless you want to save yourself from the daily hassle they bring.
Review about: PHD
Protein powder and supplements
I really like the quality of their products, even though they are a bit more expensive, I think they're totally worth it. The advanced mass blend is like a magic potion for gaining muscle, it's really effective. I did have a problem with delivery, but their customer service, especially Beth, sorted it out quickly.
Review about: Kelsey Media
Gift subscription
I recently received a gift subscription from this company, but had a small problem with the delivery address. I got in touch with customer service and was really impressed by how quick and friendly Daisy was in responding. She sorted out the address change immediately and even said she could send a replacement if there were any problems because of my mistake. Luckily, my grandson didn't have any issues getting his magazines despite the address mix-up, but it was nice to see that they were willing to help out so much. So far, the magazines have been arriving on time and the customer service has been top-notch.
Review about: Molly Brown London
Birthstone locket for Christening gift
I had a great experience picking up a birthstone locket for a Christening present. The previous shop let me down, so I thought I'd give Molly Brown a go. I ordered on a Thursday afternoon and was thrilled when the locket turned up on Saturday morning, perfect timing for the Christening. The service was top-notch, and the locket is simply gorgeous. I'm really pleased with my buy from Molly Brown. Cheers!
Review about: Watermans
Haircare products purchase
I bought some haircare bits and bobs like shampoo, conditioning mask, protector, and gummies from this place about two months ago. I've been using them on a regular basis and I've really seen a big difference in how healthy and good my nails and hair look. My nails used to be flaky and breaking, but now they're way stronger and prettier. And my hair is fuller and doesn't need as much straightening as it used to.
Review about: BlueFin Fitness
Cyclette
Just bought a exercise bike and it's brilliant! Been hitting it every day and it's really enjoyable. Setting it up was a breeze, proper sturdy piece of kit. Had a small problem with it, but got in touch with customer service and they were so helpful, got it sorted out in no time. Would definitely recommend it to all my mates!
Review about: Leetchi
Donation for a cause
I'm really pleased to be able to help out a cause that I really care about, even if it's just in a small way. This donation might not change my own life, but it could make a real difference to someone else's.
Review about: Kuhn Rikon
Paring knives purchase
Even though some people didn't have good things to say, my own experience with the company was fantastic. I managed to snag a few paring knives at a discounted price, and they arrived really quickly. These knives are top-notch, super sharp, and just right for getting food ready. I am really happy with my buy.
Review about: SmartFoneStore
Easy navigation, good filters
I thought the website was really easy to use and navigate. The filters helped me a lot in finding exactly what I wanted. The products I bought were top-notch quality and the prices for shipping were fair. I've been using this website for a good while now and I can honestly say it's great for buying good stuff. I'll definitely be coming back as a customer. The reviews on here are way better than on other sites, so I feel confident in what I'm buying.
Review about: 4Gadgets
Used smartphone
I bought a second-hand smartphone from this shop not long ago and I have to say, I am really impressed with both the phone and the service I got. The phone was in great condition, just like they said on the website. The price was fair and competitive, especially given how good the phone was. Ordering it was easy and quick, with lots of info given along the way. The customer service team knew their stuff and responded quickly to any questions I had. All in all, I'm really happy with how things went buying from them.
Review about: LELO
Ben wa balls purchase
I struggled to get around the website, it was really hard to find replacement parts for the Ben wa balls I bought. Sadly, the silicone on the balls broke and I was gutted to see that I couldn't easily get replacement parts. It left me with things I couldn't use and felt like a waste that's bad for the environment. It would really help if the company made their website easier to use to find replacement parts.
Review about: Apollo Neuro
New gizmo for chilling out
I've got this new gadget that's meant to help me relax a bit. I've been using it for a while now and it's actually quite cool. I'm not sure if it actually works or if it's just placebo, but learning how it works is interesting. I've even tried it out on my younger siblings when they're getting stressed. The only issue is that the additional straps are a bit pricey. The customer service team is really helpful though, and I appreciate being able to chat with them.
Review about: Kiko Milano
Eyeshadow palette, lipstick, and mascara
I recently bought an eyeshadow palette, lipstick, and mascara from the store, and I have to say I am really impressed with how good they are. The eyeshadow palette had lots of lovely colours that stayed on well and were really vibrant. The lipstick had a nice texture and stayed on all day without smudging or fading. The mascara made my eyelashes look longer and thicker without getting clumpy. All in all, I'm really happy with what I bought and I'll definitely be going back to try out more things from the store.
Review about: Oxfam Online Shop
Charity Fundraising
I was really impressed by the charity fundraising team that popped by my house. There were two really polite and passionate guys, Marc Baffoe-Bonnie and Nuur Hassan, who represented the cause so well. It was clear they were truly dedicated to helping others, which was really commendable.
Review about: Ocado
Reliable grocery delivery
As someone who needs grocery delivery because of personal reasons, I have to say that this company's service has been amazing. I was a bit unsure about trying it after reading some bad reviews, but I'm pleased that I did. My husband had a serious health problem last year, so having a reliable grocery delivery service has been a real help for us.
Review about: Typo
Stationery and accessories
I felt really let down by the service I got from this shop. I ordered my stuff more than a week ago and I still haven't heard anything about when it will be sent. It's just not on, especially at this time of year when things are so busy. And to make matters worse, the delivery company they used said they didn't even have my parcel, which really annoyed me. I tried emailing them and chatting online, but I kept getting different stories about what was happening with my order. The way this company is refusing to be honest and take responsibility for their mistakes is just unbelievable.
Review about: Gentle Herd
I bought loads of stuff
I was planning on buying quite a few things, but after reading some negative reviews, I got a bit scared, you know, 'cause it was quite a lot of money. The website mentioned I could cancel my order through email within 24 hours, so that's what I did over the weekend. Surprisingly, I got a response on Sunday confirming that my order had been cancelled. Then, a couple of days later, I received a PayPal notification and another email about it.
Review about: P&Co
Clothing items
I've been really impressed with the products I've bought from this company. The quality and craftsmanship are top-notch. The attention to detail in their clothing design is amazing, and their products always surpass my expectations. Plus, the durability is great - I've got T-shirts that have lasted for years and still look good. The customer service is also excellent - deliveries are fast, and any issues with sizing or returns are dealt with promptly and professionally. Overall, I highly recommend this company for anyone after high-quality, long-lasting clothing.
Review about: Ever Pretty
Wedding dresses purchase
The dresses I got for the wedding were so nice, really top quality. They looked even better in real life than they did on the website. But sending back the dresses I didn't need was a bit of a pain. I tried to email for a return address like they said, but I didn't get any reply. And when I tried to use the 'chat now' button on the website, it wasn't working. It's the only problem I've had with the whole experience.
Review about: Joseph Turner Shirts
Blue striped dress shirt
I bought a blue striped dress shirt from your shop recently and I must say, I am really impressed with the quality. The fabric is top-notch and the fit is just right. I had to return something once and you were super quick in crediting me back, which I really appreciated. I'll definitely be coming back to shop here again in the future.
Review about: Axel Arigato
Shoes disintegrated quickly
I bought a pair of shoes from this shop not too long ago, but I was really let down by the quality. After only a few days of wearing them, the shoes started falling apart, which left me feeling really annoyed and not happy at all. It's pretty disheartening to spend money on something only for it to break so easily, especially when it was recommended by the staff in the store. I'd advise others to be careful about what they buy from there because my personal experience was a bit of a disappointment.
Review about: Stock Must Go
Faulty product
Unfortunately, the product I got was faulty. It seems like it wasn't checked properly before being sent out. But, I've got to give credit to the company for being really professional. They contacted me straight away to offer a full refund.
Review about: Garden Buildings Direct
corner summer house
I bought a corner summer house from Garden Building Direct and was so disappointed with the quality. The thin plastic windows were so cheap and nasty that they moved about in the wind. I had to pay over £200 to get them replaced with glass. The actual structure was of poor quality, with gaps between the wooden slats. Once up the summerhouse leaked like a sieve from every wall, even with sealant, and I ended up having to clad the whole lot to keep the rain out at a further cost of over £200. I got in touch with the company and they said that I should have built it more than 2ft from the fence, yet it was leaking from all sides some that were not near a fence. Then they suggested that it wasn't on the right base - I bought the eco base from them! I was disappointed that they took no responsibility, even after asking them to send someone round - which they didn't. I would have been better off using my old garden shed, that's been up for 20 years and never leaked!
Review about: Ultamodan
patchwork blouse
Same as everyone else:I never received my order after two months of waiting and couldn't reach the company by phone and my emails went unanswered. So I contacted the Citizens Advice Bureau who sent me a template letter to send by post referring to the Consumer Rights Act. I also contacted my bank - the bank pushed the company for a refund because I had not received an item I paid for within the specified time frame. Please please please contact Citizens Advice Bureau, Trading Standards and your bank to get your money back! Contact all three to get your money back and take this awful scam company down!
Review about: Shaw Academy
None
Tried out their 4 week trial. Love how they given constant reminders in case of rescheduling classes and even reminders about class starting time. Lessons were simple enough to understand.
Review about: Furniture in Fashion | FiF
Never used before but really excellent
Never used before but really excellent. Oder acknowledgement and delivery updates very quick
received item really quickly in 2 days. Packaging was really good. Item good quality. Impressed.Review about: Unineed
ELIZABETH ARDEN - RETINOL CERAMIDE, LINE, ERASING NIGHT SERUM (60 CAPSULES）
I have purchased the product from Unineed and this is my first time shop with them. After I received my product, I looked up the batch code online for the date of production. however, it couldn’t be found and showed error with this code. I sent two enquires to Unineed customer regarding this matter and questioning about whether the product is authentic and the reason why the code was not found. However, I never received any feedback from Unineed. This makes me more worried whether the items on Unineed are authentic.
Review about: GP Nutrition
Bikini me 7 days
4 days in of taking the products I started getting really bad stomach cramps, about 5 hours after taking the last drink so had to stop using it. I tried again a week later and again, after the drink really bad stomach cramps again! So definitely will not be re-purchasing!
I also think halving your calories is unrealistic. I’m usually on 1400 calories a day plus I exercise 5 days a week. I could not function on 700 calories!!
No weight lossReview about: Luggage Superstore
Excellent customer service
Quick delivery, good product and prices and an excellent customer service!!
I have the same issue and I compared the bottle to the authentic capsules bottle that I purchased from Elizabeth Arden, the bottles from Unineed looked weird and the prints/letters on the bottles are messed up, the actual capsules are thinner too.