All reviews of Eric Marshal
Review about: Sheds
Sheds cover alot of renovation and build ups in my house
Whether is wooden fencing, or my garden area or my outer guestroom.
So me and amelia has been going through some major changes in our new bought home for last one year.
Sheds really made that easy with some great bargain at their prices and such expert of services.Absolutely disgraceful service. I have never, ever come across anything as poor as this. I ordered 2 x sheds on May 7th and due to the sheer incompetence of this company in getting back to me, I cancelled my order and took my business elsewhere. I have sent 6 emails, made 11 phone calls and yet I still don't have any response. I still don;t have my £288 returned and I am looking into involving my solicitor due to their refusal to return my money, resulting in additional bank charges. DISGRACE. Stay Away!!!
7x5 Adley /Mercia overlap Garden Shed
Terrible Product and Diabolical customer service.
My issue:
Their partner company delivers item
I raise issue with shed within hours to Sheds.co.uk - customer service
Nothing happens
I make the necessary improvements/purchases to ensure it is water tight and stable improvements.
Finally after me chasing and chasing - Ellis. Delayed responses and doesn't even read/understand the content of my emails and is unable to work with Forest Garden to secure me a refund of some sort even though it is quite clear the product is below standards.
6 months later - no refund. Deny everything and it is all my fault!?!?!
I spent £600 for a terrible shed with numerous faults and even though I followed procedure nothing has happened. Citizen Advice has advised me to contact solicitors, which I have started but just don't have the time to go through with it - but hopefully as I have been advised I can catch up with this later as I have all the emails etc.
I will follow this through to make a point that you can't rip people off and get away with it.