All reviews of Martyn Tuttiett
Review about: CarMoney
Tried to get finance
Well where do I begin with Car Money, it is a very long and sad story from my part! I have been dealing with Car Money for around 3 weeks now, the total ineptness and communication between staff, leaves a lot to be desired to be honest. Initially I was informed my full finance application had been accepted, keeping in mind that I informed them my licence had expired due to requiring a medical examination, but I was entitled to drive under I believe Section 88 of the road traffic act, no issues were raised. However, it took so long to administer the finance, that the motorcycle I wanted, was sold. I was advised to 'look for another one' keeping in mind I had spent literally hours over several days finding the one I wanted. I found another bike, dearer in finance, but I went for this, informed car money's Ryan, to be informed I could not have this amount of finance, and my finance was reduced by several thousands of pounds! Disappointed to say the least, stressed most definitely, again 'look for another bike' I found another bike, the dealer kindly put this aside for me, it again took a great deal of time to get a response from Car Money, to be told, due to the mileage I could not have the finance for the bike, keeping in mind I was not informed of mileage restrictions previously. I had to let the dealer know, how embarrassing for me, and how inconvenient for the dealer. Again the advice, you got it, 'look for another bike' I found another bike, not what I wanted, but I was willing to compromise, I was asked for a code for DVLA to check if I had a full licence, which I do and have done for 15+ years, no issue was raised, until today, some 3 weeks down the line, the lenders are not willing to release the funds, until my licence shows as in date! Questions: why wasn't I told this earlier? Do the staff at Car Money actually know what they are doing? Why have I been wasting so much time, effort, stress etc with this company Car Money? Because I thought they were reliable, and my dream would be fulfilled! However, this has not happened, I have been left, with another loan to pay, because I needed further finance for the bike, by the way this is a high interest loan! So Car Money, my advice is, stay well clear, unless you enjoy, stress, you have plenty of time to waste, and you like being disappointed. Car Money Ryan, Rebecca and all other staff involved with my finance application, you should be ashamed of yourselves!