All reviews of Stefan
Review about: ASDA Tyres
asda tyres
On 01/11/2022 I've ordered 2 Bridgestone tyres (aASD2211364345). I went to Strood Elite Garages on 03/11/2022 to have the two tyres fitted and after the fitting I pointed to the garage staff that one tyre was Firestone instead of Bridgestone. The staff members acted like they didn’t notice the difference between my order and the fitted tyres. They’ve blamed it on asda tyres saying the wrong tyres were sent to them in the first place. I’ve asked the garage staff to refit my old tyres as the order was for two Bridgestones, but I was told that’s not necessary as all I need to do is call asda tyres and they will send out the right tyre for replacement.
Here where it all gets frustrating: asda tyres called the garage to ask about the tyres and the garage staff advised I was happy with the wrong tyres! That's obviously a big lie. Why would I ask for a written of wrong tyres fitted in the first place if I would be ok with the wrong tyres?
Asda tyres doesn't take responsability for sending the wrong tyres to the garage. The garage is lying about me accepting the wrong tyres and in the end I didn't get the tyres I paid for!
The lowest customer service you'll ever get is from asda tyres. Save yourself the trouble and frustration. Avoid asda tyres!