KLM Reviews

About KLM

KLM (Royal Dutch Airlines) is one of the most well-known airline companies around. In Holland, where the company originated, it is the second-largest employer. But what does this mean for the customers of this huge company? Are they satisfied? What do the people who have flown with KLM think of the service, customer service, prices, destinations, food, leg space, and more? Does KLM really offer the reliability and healthy dose of Dutch pragmatism that they claim to be their mission? First read the ratings and reviews of real customers of KLM to estimate what you can expect if you book with this national Dutch airline company!

About KLM

KLM was founded on 7 October 1919 as the Dutch Royal Airline Company (the "Royal" label was bestowed at the inauguration by Queen Wilhelmina) and the first flight took place on 17 May 1920. The inaugural flight flew from London to Schiphol Airport. Throughout its history, KLM has achieved many significant milestones in the history of aviation. They proudly present an overview of these accomplishments on their website.

Currently, KLM is a major global player in the aviation industry. It is part of the KLM Group, which includes KLM Cityhopper, Martinair, and Transavia. In 2004, KLM merged with Air France, becoming the largest European airline group. Additionally, KLM has entered into various joint ventures and cooperations, such as a partnership with the airline alliance SkyTeam and a joint venture with Delta and Alitalia on the North-Atlantic route.

Services of KLM

KLM strives to attract as many passengers as possible to fly with their airline company. Many of their flights are direct (without time-consuming transfers), depart and arrive at convenient times, and KLM maintains high punctuality rates. They hold the top spot for on-time performance, proudly claiming to be the world's most punctual and safeairline.

On their website, you can easily search for airline tickets, compare prices, and make reservations. The website also provides accurate flight information and allows for advance check-in. If you want to arrange everything in one go, you can opt for a KLM package deal, which may include a hotel and/or car rental. Additionally, you can pre-order duty-free items. Booking a World Business Class ticket 3 months in advance offers an attractive early booking discount of up to 60%.

If you are a frequent flyer, or in other words, if you fly with KLM regularly, you can benefit from participating in the Flying Blue program. This program allows you to collect (free) Flying Blue Miles that can be redeemed for flights, hotels, car rentals, and more.

Complaints, Problems, Tips, and Compliments for KLM

If anything goes wrong before, during, or after a flight with KLM, there are various ways to contact the airline, depending on the nature of the issue. When possible, addressing the matter directly with the staff, such as a flight attendant or ground personnel, can be effective. KLM's main office is located at Schiphol Airport in Amsterdam. Customer service can be reached via social media platforms like Facebook, Twitter, LinkedIn, or by phone. A wealth of information is available online for various issues, including refunds, flight updates, special assistance, and baggage inquiries. Have you flown with KLM before? Share your feedback on BritainReviews and let us know about your experiences, opinions, complaints, and more regarding this major airline company!

Curious about customer opinions on KLM? Read reviews, experiences, complaints, and more about this leading Royal Dutch Airline company with flights worldwide.

Contact Information

🌐 www.klm.com

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