Simply Supplements29 reviews
This score is based on 29 genuine reviews submitted via BritainReviews since 2018.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Proper gear, dodgy website
Really satisfied with the stuff, but the site is a hassle so don't expect a smooth ride. I first saw them after a mate recommended them and I tipped another friend later. Product descriptions were spot on and prices fair — surprisingly good quality for the price. Service and delivery were okay, though the site kept crashing and a voucher expired while I struggled to check out. Annoyed by the ridiculous packaging and unwanted paper brochures, even after asking.
Finally sorted, but a faff
Opening the box, I saw the dent and just knew this was going to be awkward. I'd ordered it as a birthday present — had used them for years — so I emailed with photos. First reply was useless, they offered an empty replacement container, which was ridiculous for a sealed gift. After a couple more messages they actually sent a proper sealed replacement. Not perfect, took time, a bit of bother, but it worked in the end and the recipient was pleased.
A bit wary, then pleasantly surprised
I’ve been ordering from these lot for years — about £350 a year for me and my husband, mostly joint supplements. At first I thought the free delivery would be slow, but it’s usually stupidly quick and the brochures with tips land in the doormat often. As someone with dodgy knees I rely on their stuff to keep walking the dog and gardening. Customer service has been calm and helpful when I’ve phoned, so overall pleased.
Kept waiting, got the runaround
they admitted it wasn't in stock when they said it was. Asked for money back, told refund to PayPal in 3–5 working days. It did show up eventually as a refund, but the whole thing felt sloppy. I wouldn't use them again.
Too big to swallow, decent support
Took the plunge and ordered the max-strength glucosamine sulphate because my knees had been playing up after moving house and the 1500mg tablets weren't cutting it. The tablets are a pain — big and very hard. I tried to swallow, tried biting them, tried cutting them in half, and my teeth complained; even halves felt like a choking hazard. In the end I went back to the 1500s because I couldn't manage the 1858s. SS rang that day and offered a full refund for the ones I couldn't swallow, even though I knew I was past their 30-day window. Brilliant service, unexpected, would buy from them again but stick to the smaller dose.
Oddly disappointing
decent dispatch speed, simple site. Lately though they sent a subscribe-and-save order to my mum's house — she died 16 months ago — and I only found out when my card got charged, because they don't warn you before dispatch. I called hoping someone would be a bit compassionate and sort a refund or at least stop future orders, but they just cancelled the subscription and left me out of pocket for goods I never received. Bit annoyed and sad, so I'm moving suppliers.
Not what I expected, but it worked out
Saw these on the shelf in the chemist after my sister nudged me to try them, and I’m oddly glad I did. At first they were a bit of a faff — noticeably larger than older versions and the surface felt rough, so they stuck to my tongue and I nearly gagged a couple of times. I tried splitting them but the edges were scratchy, same problem. Then I crushed one into a spoonful of yoghurt and suddenly it was all fine, so that’s my go-to now. Bit annoying I had to experiment, but honestly I’m relieved it’s usable and I even tipped my mate about the yoghurt trick.
When service still matters
I remember the second or third delivery, standing at the kitchen table with a half-empty tub and thinking I’m not switching suppliers. It wasn’t just the price — which is genuinely better than most, and the subscribe-and-save helped a lot — it was the call I made when I needed to pause things. Their site didn’t let me do that, which felt a bit old-fashioned, so I braced for the usual phone maze. Instead someone answered almost straight away, sounded friendly, sorted the pause in two minutes and even apologised for the awkward online controls. That moment was when I knew I’d stick with them. I’ve had to call a few more times (yes, even on a Saturday morning) and always got through quickly to a helpful person. I’ve been with them for three years now, so it’s not a fluke. I’ve had far worse experiences with other companies — long waits and scripted replies — so this felt like a small surprise. Product works for my cat, price is fair, deliveries are prompt, and the people really make the difference. A bit rough online, but worth staying with.
Vitamins and supplements
I've been buying vitamins and supplements from this company for a good few years now, and I've always been really happy with their products and how quick their service is. Their website is easy to use, so I can quickly find what I'm looking for. I love that they use recyclable packaging, it matches my own beliefs on looking after the environment. My orders always come on time, and I've never had any problems with missing items or things being damaged. All in all, shopping with them has been great, and I'll definitely keep doing so in the future.
Cinnamon supplements purchase
I've just bought some cinnamon supplements online and I was really impressed with how quickly they were sent out and how everything was exactly as it was described. But, like with any supplement, it's difficult to tell if they're actually working until I start seeing some results, which I won't know for sure until my next regular blood sugar test. So, I'm keeping my fingers crossed that these supplements are doing the trick.
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I buy Glucosamine supplements twice a year from this company because I need them for my daily routine. Honestly, the quality is top-notch. I also love that I can save some money during their sales. It's the perfect combo of great products and good deals that keeps me coming back every year.
Save and subscribe order for an out-of-stock product
I recently ordered a pet supplement that I wanted to save and subscribe to, but it turned out to be out of stock until September. I got in touch with customer service and spoke to a really helpful lady called Natalie. She was really sorry that the product wasn't available and went out of her way to suggest other options that would work for my pet. Not only did she help me pick a good replacement, but she also gave me a discount, even though it was just a one-time order until my usual product is back in stock. I was so grateful for the amazing customer service from Natalie. It's nice to talk to someone who is friendly, knows their stuff, and genuinely wants to help customers.
Large order return
I've been a loyal customer of this company for many years and I've always been really impressed with how quick, reliable, and efficient their service is. The products they offer are top quality and always meet my needs. Recently, I accidentally clicked the "repeat" box on an earlier order, which resulted in a big order that I didn't mean to make. I got in touch with the company and I was pleasantly surprised by their response. They didn't hesitate at all to accept the return of the order, and they even gave me a Free Post address to send it back. They processed the return smoothly and refunded my money without any fuss. I can't praise their customer service enough, they're such a great company that really values their customers.
Impulse purchase
I made a bit of a spur-of-the-moment buy and wound up getting the wrong thing from this shop. But, turns out the returns system was dead easy and they even gave me a free post label to send it back. The people on the customer service team were really nice about it and suggested giving me a refund, but I thought I'd keep the credit to use for something later on. All in all, it was a good experience even though I messed up in the beginning.
Protein powder purchase
The protein powder I got from this place was really good. It mixed well, tasted great, and gave me a good energy boost for my workouts. I've been using it for a while now and I've seen great results. The packaging was also really secure, so I didn't have any problems with spills or damage during delivery. Overall, I'm really happy with my purchase from here.
Vitamins and supplements purchase
I bought some vitamins and supplements from this company recently and I've got to say, I was really impressed. The quality of the products is top notch and the prices are fair. The communication with the company was miles better than what I've had with other companies like it before. Keep it up, guys!
Cheapest supplement
I came across this supplement company that was really affordable and simple to mix in water. It was honestly so easy to prepare - like, the simplest thing ever. The taste was actually quite nice as well, unlike some other brands I've experimented with that taste awful. And honestly, it's the best value for money I've ever come across. I mean, you really can't find better prices than these.
Easy ordering, good value supplements, long-time customer
I've been a loyal customer of Simply Supplements for years now, and I must say, they are one of the most efficient and professional companies I've ever done business with. The staff are always so friendly and helpful whenever I give them a call, which makes ordering a piece of cake. Their website is really easy to use, so I can place my order in no time at all. And let's not forget about the top-notch quality of their supplements, all offered at great prices. I've never had any problems with my orders, and I plan on staying a happy customer for many more years to come.
Efficient and competitively priced supplements
I bought some supplements recently and I have to say, I was really impressed with how quick and affordable they were. The website was easy to use, placing the order was smooth, and they arrived really quickly. I'll definitely be coming back for more in the future.
Energy supplement purchase
I bought an energy supplement from Simply Supplements not long ago in the hopes of getting a bit of a boost during the day. I took the pills regularly for a couple of weeks, but I didn't really feel any change in my energy levels. If anything, I ended up feeling more tired than normal. I'd recommend talking to a healthcare professional before trying out any supplements. They might work for some people, but they didn't do much for me.
About Simply Supplements
Simply Supplements is an online retailer with over a decade of experience in providing premium quality supplements to customers worldwide. They are known for their four core promises of offering standardised extracts, laboratory-tested products with Certificates of Analysis, responsibly sourced ingredients, and GMP approved products. Simply Supplements categorizes their products by various ailments such as digestive support, hormonal imbalance, and vision, as well as by categories like dietary supplements, glucosamine, and multivitamins. They accept payment methods including MasterCard, Maestro, PayPal, and VISA. Customers can also share their experiences and insights through customer reviews on the website.
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Contact Information
Simply Supplements, PO Box 1330
PE2 2PW Peterborough
United Kingdom
📧 customercare@simplysupplements.co.uk
Categories Simply Supplements
Diet and Health | Losing Weight Reviews & Experiences | Vitamins & Supplements Reviews & Experiences | Fitness Reviews & Experiences
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Last update: November 2025
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Review with most votes
Great Products, truly
Supplements I am using since long time, but last year I switched to this shop, due to better quality. They are big sellers, supplying across the world There is some confusio... Read onBy: Elisha