BritainReviews

    Reviews LottoGo

    18+. LottoGo T&Cs apply
    Are you also a fan of lottery games? Then, you might be looking for the best website to provide these lotto games for you. After all, we all know that not all of them are reliable. One of the websites that you can choose from is LottoGo. But what kind of prizes will this lottery offer? How easy will it be to join the draw of one of their lotteries? How much chance will you have of winning one of their prizes or even the jackpot? And what kind of customer service can you expect from this lottery website when your ticket doesn’t arrive? Only people who already tried one of their draws can tell you more about LottoGo. Read their reviews to get a better understand of what LottoGo truly offers. Their opinions, ratings, experiences and comments can show you what joining a draw at LottoGo is really like.

    About LottoGo

    LottoGo sell bets for most of lotteries, tickets are only for EuroMillions and UK Lotto.

    LottoGo.com is operated by the Annexio Group of Companies with headquarters at Fort Anne, South Quay, Douglas, Isle of Man, British Isles, IM1 5BU.

    Teen Lotto Winner Says She's Miserable as a Millionaire | This Morning

    Services of LottoGo

    You can join their lottery via their website. Once you are a member of their website, you can play on your computer or via their app for your smartphone. You can buy just one lottery ticket, but there is also a subscription that adds you to any draw so you’ll never miss a chance of winning a great prize. And there is a LottoGo customer service to help you when you need some help.

    Complaints, Compliments and Tips for LottoGo

    If you have ever joined any of the prize draws from LottoGo, we would love to hear more about your experience with this lottery company. Have you ever won a prize? How enjoyable are their games? And was the LottoGo customer service ready to help you when you needed them? Write a LottoGo review and tell us what your opinion of LottoGo is.

    LottoGo
    Reviews, complaints and customer experiences (51)

    2.4
    22% Would buy here again!
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    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    Tickets

    Amazing, many games!

    By: Mark22-05-2020
    CORA KEYES05-06-2020

    Hi i payed £2 to begin with like last Thursday and i have now woke up to another £14 taken thismorning.. I didn't realise that this was going to happen, i would like my £14 returned to me and this not to happen again please and thank you....

    Iain MacDonald09-06-2020

    the same has happened to me. This is outrageous. I want my money back! This is theft. LottoGo are scammers beware!

    Bawan14-06-2020

    I want my money back this is not fear u took £14.00 on my account on 03/06/20 you scammer I will take legal action against you .LottoGo scammers scammers scammers .. and even I didn’t get the McDonald’s vouchers.. I need my money back

    Juliet 18-06-2020

    Just noticed £14 taken out of my account. I'm dumbfounded as nothing indicates that this would happen and what exactly is it for? I did not sign up for this, I agree this is theft and demand my money back. This is outrageous l!!!

    Alice 25-06-2020

    Scammers

    David Reed01-07-2020

    Same happened to me. Just stole £14 in broad daylight.

    Lucy Sedgwick01-07-2020

    Absolute scamming scum. £14 taken from me for no reason and I didn’t even realise I had signed up for a damn subscription?! Paid what I thought was £2 for the euros - then saw that it was rolling for two draws a week!! But random £14 taken and happenings to seemingly more and more people?? LottoNO. Feel ashamed I even placed a bet through their insidious little set-up!!! SCAMMERS SCAMMERS SCAMMERS DO NOT USE THEM!!! I fell for it with an email thinking it was usual lottery!!!

    William Joyce-Evans04-07-2020

    PLEASE CANCEL MY ACCOUNT

    Fatz07-07-2020

    Same this just happened to me its disgusting because there was nothing been said about about £14 been taken off when I sign up.

    Elaine C07-07-2020

    They took £17 without consent, thieves. Cancel my account NOW

    Ian Wall 11-07-2020

    Modern day robin hoods complete scam , compete bollocks , day light robbery avoid line the plaque you gave been warned !!!!😡😡😡😡😡😡😡😡😡😡😡

    Trebus 11-07-2020

    Total bollocks had to cancel paypal & all my cards thieving money left right & centre some bastards getting richer by the day .

    Shaun P 11-07-2020

    Another £14 taken from my account thieving cxxts !

    John Richardson 11-07-2020

    Scam , Scam , Scam , what more can l say .

    Kierran S11-07-2020

    Excellent customer service NOT , 1 things clear they only want your money , dont bother asking for any money back they have bought a penthouse , yacht & Ferrari on you .

    Eram 19-07-2020

    LottoGo took a total of £131 from my PayPal account. They claim it was an on going subscription but I never have permission for this much money to be take out. I am very sad. How do I get a refund??!!!

    Debbie Garton23-07-2020

    Same here have no idea how they accessed my pay pal account took .98p then £5 the £14 then another £14 . PayPal declined the appeal so somehow they have tricked me . I did get a response from them through Trustpilot but that seems to have drawn to a close

    Ndubuisi Kennedy Eje07-08-2020

    What a scam? They took £12 from my account without my consent

    I need stop.. i dont want spend 14 everymonth 12-08-2020

    Hai i need to stop 14£ taking from a/c am not halpy to continue

    Paula19-08-2020

    Robbed £17.99 out my account this morning after paying £2.50 for what I thought was for the draw last night, apparently I have signed up to a subscription

    Ash20-08-2020

    Guys I think that you've unknowingly authorised the weekly subscription, or some sort of subscription, click on the top right corner where there is a little human shaped figure and go to manage subscriptions.

    Marie Bell02-10-2020

    I need to contact this dreadful company, they keep taking money from my bank account!! Does anyone know how I can contact them or how to stop them taking MY money!!

    Clint04-10-2020

    Paid a quid for some numbers for one game, immediately saw the £14 subscription and cancelled, they kept the quid and told me any winnings I would get from that game will not be put in my account, complete scam despite what it says online.

    Mark12-10-2020

    Complete scam artists money robbing ba####ds i initially authorised £2 to be taken from my account found out then theyve taken £14 every 7 days to the tune of £98 appealed to pay pal and lost as they said i authorised the first £2 yes i did but not then £14 every 7 days so in my opion pay pal are just as bad

    Jack Meoff Daily03-12-2020

    These scum somehow managed to get into my account details and were deducting £6.00 weekly and it went on for months. When i finally discovered this i complained bitterly and was refunded some money but it was not the full amount that i had lost. These are out and out scammers and need to be ousted from the internet.

    Wayne Ivatt18-01-2021

    I'd like my account closed and money returned you use a card that was cancelled got new one still taking money out of my account

    Tracey broadwell 20-01-2021

    I am really not happy with this site as it as taken 77 pounds out of my bank account and I have Cancel my subscription and still taken money I phone my bank to stop this and they said to email you and get it back please

    Stanford Manzini17-02-2021

    As above

    Tara Laporte16-05-2021

    I paid £3 for lotto numbers never did it state that I was also paying for a subscription of another £17.50 if I had known I would have never bought the £3 lotto number in the first place, absolute scam just gutted I fell for it haven't got spare money to make you rich cancel my subscription now please Gutted

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    £2 (with consent) £14 (without consent)

    This website is fraudulently signing customers up for paid weekly subscriptions without their consent.

    By: CM24-05-2021
    CM24-05-2021

    Obviously I would NOT buy here again, just didn't check the box!

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    £2

    Lotto go gave me a ticket for £2 then took £14 a few days later then the next day to another two payments of £7 each wtf this site needs closing down

    By: Carl Wainwright03-04-2021
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    Lootogo

    8 have done same.ita scam I am. owend money not only my £14 but I won and no pay out

    By: Charlie Roper17-03-2021
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    £180 out of my bloody account

    Absolutely disgusted 😤 180. 00 out of my bank account. I've sent you 3 emails already. No reply. You should be ashamed of yourself.

    By: Frances Mccusker 24-02-2021
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    2 £ ticket

    I buy it a ticket for 2£ I couple days before and yesterday morning they took from my account 14£ without my confirmation a didn't know that will happen this is a fraud and please I need mu money back please

    By: Doralba Murati24-02-2021
    виктор23-04-2021

    почему у меня не принимают депозит?

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    mega millions

    *********SUBSCRIPTION WEEKLY SCAM*************
    TO UNSUBSRIBE LOOK FOR "PERSON ICON" TOP RIGHT OF SCREEN WHEN ON THE SITE. SCROLL THROUGH TO UN-SUBSCIBE.
    VERY DISHONEST WAY TO OPERATE AT THIS LEVEL.
    ***************PRISON TIME NEEDED****************
    *******MUST HAVE STOLEN MILLIONS BY NOW**********

    By: craig butler07-02-2021
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    Nothing

    Negative. Tried to contact a human being without success. They have a cheek to say their service is good. I am trying to contact them to cancel my application to bet. Nobody is listening to me. I cannot even contact them on web chat. You need far too much personal info to join. Please help. 😀😀😀😮😡😡😡😡😡

    By: Mr A I Bailey04-01-2021
    LottoGo05-01-2021

    Hi Mr Bailey, I'm really sorry to hear you have experienced this issue and am here to help get this sorted for you. If you could please send an email to support@lottogo.com our Member Support team can cancel this subscription for you right away. Alternatively, you can cancel a subscription at any time by using the following steps: 1) Click on 'My Bets & Tickets' 2) Select the subscription(s) you wish to cancel 3) Click 'Cancel tickets' Regards, Ellie LottoGo.com

    Verified

    John Joyce05-01-2021

    Please cancel my subscription

    LottoGo06-01-2021

    Hi John, no problem at all. Please can I ask that you email this request to support@lottogo.com and our Member Support team will be more than happy to get this sorted for you. Regards, Ellie LottoGo.com

    Verified

    Jo16-01-2021

    Please cancel my subscription

    Catriona Allan11-02-2021

    Please cancel my subscription I didn’t ask to join not happy at other wise will contact my lawyers

    Oluwaseun SALIU12-02-2021

    Good day, kindly cancel my subscription and delete my account from your database. You guys are thieves. You removed my 14pounds with no justification for it. I send a mail to support@lottogo.com there is no response. All I keep getting is mails for betting. I don't deal with fraudster like your company. Kindly delete my account and subscription. Thieves!!!!!!!

    charlotte walmsley15-02-2021

    CANCEL THE SUBCRIPTION I NEVER SIGNED UP FOR.

    Doralba Murati24-02-2021

    Please cansel my subscription i never signed for it

    Same here I don't play lotto at all but some how thay taken money out of my account how do I contact them please 01-05-2021

    How do I get my money back

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    4.5
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    Lotto go

    Paid £1 and now found out they have taken 2 lots of £14 pound of me. This was not what they said when you have your first go. Watch out they are thief's and I want my money back

    By: Ian Reilly24-12-2020
    LottoGo05-01-2021

    Hi Ian, I'm really sorry to hear you feel this way and would like to put this right. Customers are presented with the option to subscribe which can only be manually activated. We are strictly licensed and regulated, so must only ever place bets according to the wishes of members. If you could please send an email to support@lottogo.com our Member Support team can get this sorted for you right away. Alternatively, you can cancel a subscription at any time by using the following steps: 1) Click on 'My Bets & Tickets' 2) Select the subscription(s) you wish to cancel 3) Click 'Cancel tickets' Regards, Ellie LottoGo.com

    Verified

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    None

    Me too paid by Pay pal but this is a scam I am sure thought I was getting an Aldi voucher which would be useful as a pensioner and a widow! But no another £14.00 taken! I really do need my money back

    By: Jean Woodhouse15-12-2020
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    none

    I "won" a Tesco voucher and had to register to claim it. I made no deposit and immediately cancelled my account. Lottogo still took £14 without my authorisation and without my knowledge.

    I have written to them demanding a refund. If this doesn't happen I will be referring them to the gaming commision as this practice is dishonest.

    By: Ms AK Caldwell21-11-2020
    Ms AK Caldwell30-11-2020

    Try the following to get money back and stop them taking more: - register a complaint with the gaming commission on 0121 230 6666 opt 1 then 2 = contact your bank to block all payments to lottogo.com - email lottogo on support@lottogo (check the email address) with the subject FORMAL COMPLAINT and tell them you have done this. - if you "won" a voucher, send the original email to the company who supposedly sent you the email (in my case Tesco) and ask them if they are aware of this. You could also register a complaint with the Advisory Standards (it's really easy) as lottogo enticed you to register for a gaming site - make sure you unsubscribe on an email and if they then start sending texts to your mobile, you can contact your provider to block them - the Telephone Preference Service gave me the number 7726 but I'm not sure if that is for EE only. The TPS can block calls to a landline if you gave lottogo that instead of a mobile. By the way, the gaming commission chap I spoke to mentioned that lottogo have been in trouble before and were stopped, I guess they never stop trying to lure people in.

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    Zero

    Tried to buy tickets with a Nat West visa debit card it says credit cards are not accepted! First I've heard of, that a debit card is a credit card!!! Tried explaining it to the customer service, not their fault, its a technical hitch, please try with another debit card!! Err no thanks, quite rude customer service too

    By: Joe20-11-2020
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    FAQ

    Is LottoGo a trustworthy company?

    There are currently 51 customer review posted about LottoGo. On average, they received a star-grading of 2.4/10, with 22% of the reviewers indicating that they would buy from the brand again.

    What services or products do LottoGo offer?

    LottoGo is mainly active in the General category, more specifically with Bookmakers & Discounts Stores.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the LottoGo website with confidence. If not you can find many other brands to read about on our website!