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My Picture

60% Would buy here again

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Spotlight: What are our customers saying?

D
Dan Brown
I never had to go anywhere else when I first went here. I loved it great.. lot of stuff are there. I have been buying from here for a long time now. It is the best place to turn on whenever I ne...Read on
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Iain McBrearty
Ordered and paid for my item on 4th July 2022, has still not arrived on 15th July. Took me a while to find out how to contact them since all links on the site do not appear to take you to a custome...Read on
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Jacquie Malley
I ordered from my-picture.co.uk not realising it was based in germany ? Production took longer than it should have then when ready another week + to get ups notification we're 3 weeks now should b...Read on
I
Ian Higginbotham
Over 1 month since ordering and still no goods. I ordered a framed star map on 13/12/20 as an Anniversary present. On 21/12/20 the star map was delivered unframed. I contacted customer services ...Read on
A
Ann Husband
I would be very careful when ordering from this company. I had ordered and received 2 large prints from them and they were reasonable though not great quality. On the email delivery it said if I o...Read on

All reviews (5)

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    Would buy here again
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    Perfect gifting & accessories one stop shop

    I never had to go anywhere else when I first went here. I loved it great.. lot of stuff are there.
    I have been buying from here for a long time now.
    It is the best place to turn on whenever I need a gift or something great to buy
    Best range of products like photo gifts, photo frames, Photo books, mouse mats, children's books, wall decor, canvas etc.
    like everything people love

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    photo on a cushion

    Ordered and paid for my item on 4th July 2022, has still not arrived on 15th July. Took me a while to find out how to contact them since all links on the site do not appear to take you to a customer service forum. I wish I had known at the start that I was ordering from a German company and I also wish I had read the reviews. My experience has to be honestly described as disappointed as my order was a commemoration of a family member. Buyer beware, stay away from this company and do not waste your time and money on an obviously poor company with no customer satisfaction priority.

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    Photo pillow

    I ordered from my-picture.co.uk not realising it was based in germany ?
    Production took longer than it should have then when ready another week + to get ups notification we're 3 weeks now should be with me 12.02.21 still no pillow. They've now recorded as would give refund. Same situation slow ?? This was a present for my mum as my father had passed away needed 02.03 ordered in plenty of time. I've since ordered off of Amazon took 3 days to be made and sent to me excellent service. This company My-picyure are rubbish do not use them if in the UK

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    Star Map

    Over 1 month since ordering and still no goods.

    I ordered a framed star map on 13/12/20 as an Anniversary present. On 21/12/20 the star map was delivered unframed. I contacted customer services immediately and explained it was an anniversary present for the middle of January. They contacted me and said they were sorry and would remake the order. It then took until 7th January (17 DAYS) before they remade the order. It was shipped and sent UPS. I was told it would be delivered this week. Tonight I checked and it was still showing it is with UPS. I rang them and they said it was still in Germany and to contact MyPicture.co.uk! So faulty order, delay in putting right the error, slow shipping and then item not delivered in time for the Anniversary. Waste of money, extremely poor customer service and lousy delivery excuses by UPS. Would NOT recommend this company to anyone if you want your goods to be right or delivered on time.

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    Would buy here again
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    2 x canvas prints

    I would be very careful when ordering from this company. I had ordered and received 2 large prints from them and they were reasonable though not great quality. On the email delivery it said if I ordered another print I would receive a large discount, however when I used the discount coupon and paid for the item, I realised I'd actually been charged £8 MORE, than on the actual site! MAKE SURE YOU CHECK THOROUGHLY!

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