Ipsos iSay5 reviews
This score is based on 5 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Nearly gave up, glad I didn’t
I signed up a few weeks ago, mostly doing surveys in the evenings while watching telly, and at first it felt fine. Then I hit about £16 and one survey went weird — kept telling me I’d already done it and booting me back to the start. For days it sat there and I got no new ones, which made me doubt if it was worth the time. I messaged support and got a blunt "you've already done it" reply, which annoyed me, but after a bit of back-and-forth they eventually sorted it. I ended up getting a £10 Woolies voucher, so I’m actually pleased I stuck it out.
Halfway to a fiver
radio silence. Today they emailed asking me to update my profile and mentioned surveys coming soon; I'm annoyingly three points off a £5 voucher, which felt a bit daft. I was sceptical again, but within a couple of days a short poll arrived and actually paid out, which surprised me. So my doubts have eased, mostly.
Points promised, points not delivered
check terms before you start and don’t invest a long block of time in one unless the credit is guaranteed up front. In short, product-wise it works sometimes, but delivery of the promised reward and the service around it need work. Not a total scam in my view, but it’s shaky and frustrating — and that’s worth knowing before you sign up.
Hit-and-miss but getting better
expect bumps and don’t rely on it for steady income.
Misleading 20-minute survey, ended up losing time
I was doing these surveys between tasks, the sort of thing I do to squeeze in a few extra points while making tea or between calls. This one said 20 minutes, I clocked 42 and it still didn’t end — long pages of questions that felt like they repeated themselves. I’m fine with a longer survey now and then, but what annoyed me most was the lack of any points or a proper follow-up after I quit; I’d have stuck it out if the reward matched the time. I emailed them, got a polite reply saying incentives will be awarded to eligible members once the study closes — fair enough in theory, but two weeks later no points, and that’s the bit that stings. I get delays happen, data needs processing, but don’t promise a 20-minute job if it’s not even close, and don’t leave people hanging without checking completion status for a long time. On the plus side, their replies aren’t rude; the customer rep was polite and apologetic. Still, for my day-to-day use — topping up small treats or putting groceries on the tab with a few surveys — this felt like wasted time. Slightly disappointed, and I’ll be more cautious with claimed durations next time.
About Ipsos iSay
Ipsos iSay is an online survey panel operated by Ipsos, a market research and polling company. It recruits members of the public to take part in questionnaires used for market and social research, collecting opinions and consumer insights for research studies. Participation is typically managed through a member account, and surveys are completed online. The panel forms part of Ipsos’s wider research services, which include data collection and analysis for organisations in the public and private sectors.
This information is based on publicly available data and is provided for orientation purposes only.
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Services | Online Surveys & Panels Reviews & Experiences
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Last update: April 2026
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