MonoSurveys39 reviews
This score is based on 39 genuine reviews submitted via BritainReviews since 2022.
Featured Reviews
Reviews (39)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Voucher still pending
Finished the surveys, asked for a £5 Amazon voucher, still waiting. Feels odd — did everything, then nothing. Tried the usual checks; would advise support to chase this up.
Cut off near the end
Halfway through a meaty 45‑minute survey I got dropped with "enough replies" — I was proper miffed. Then they emailed an apology and a small voucher; that’s when I felt oddly pleased.
Cash drama, solved eventually
In the end it worked, but barely. I thought I was stuck with CHF 5.39 and no replies; a few emails, crickets. A late message sorted withdrawal. I use it for coffee runs.
Not bad at all
Honestly, surprised — it's actually worth a go. I tried it last month, thought rewards would be tiny but they were small yet usable; first impressions decent, site easy, payouts came through. Mostly happy, glad it wasn't a waste.
Nearly there, then nowhere
By week two I was still refreshing the app — the voucher looked legit and the mock-up made it seem decent; it felt like something I'd actually use. First impressions were nice, then only automated replies, no proper help.
Bit of a faff
Had been saving up the small rewards for rent top-up, and this seemed practical. Using the site felt clunky — surveys added up to £5 but the redeem button said 'no rewards available'. I messaged support and got no reply. Annoying, but the surveys themselves were okay, so not a total disaster. I'd had worse, so slightly relieved.
Softly sceptical, paid twice
Funny thing — I tried this after a mate mentioned it in a forum, but I was cautious at first, worried by mixed reviews. They did pay me twice this year, €20 each, after I nagged support; replies came a day later and withdrawals opened. It's not flawless — slow, a bit clunky — but I'm still earning with them.
Halfway regrets
Halfway through signing up I nearly gave up — it felt like they asked for everything and still showed me surveys that weren't for me. I worried before joining they'd waste my time, and some doubts stuck. It's usable, not great, but okay. A proper pre-screen would help, honestly. I keep switching between it and others, could be better really.
Half the fun, half the pay
I kept opening emails thinking jackpot, like ordering a takeaway and getting a soggy pizza. They blast out surveys alright. Trouble is most links are dead or already closed. On the odd occasion I do finish one, the promised cash rarely lands in my balance. Tried to find the complaint form — it's hidden like a bad secret — and when I did, silence. I've had dodgy support elsewhere, but at least they answered. Here I'm pausing until they actually credit what they owe.
Not worth the bother
you'll spend ages getting bounced from surveys and hardly see any payout. It eventually coughed up a £5 Amazon voucher after about a year, but my balance has barely budged from £1.76. Logins sometimes fail, support ghosted me (no reply) and I would've preferred PayPal. Try other sites first — save yourself the time, it's a bit rubbish.
Quick delivery, a bit fiddly with the emails
kept saying wrong password, emails kept coming, and I had to chase them a couple of times. Not perfect, but overall it works and I’m pleased with the order itself. Tip for others: try to get a phone number from them if you can, that sped things up for me in the end.
Payment snag after my mate recommended it
I was halfway through the month and had a few small rewards stacked when I tried to cash out via PayPal. First time using that account and of course my old mobile number is gone, so I couldn't access PayPal. I switched the email on my MonoSurveys profile, tried to sort it, messaged customer service asking if they could send the payout to the new PayPal, but haven’t heard back. I actually found MonoSurveys after a friend tipped me and also signed up for Enques through their link, yet no surveys from Enques so far. The site itself is fine and surveys come, but the payout/customer service and delivery of money? That’s where it falls short, sadly.
My experience as a customer
I've had a right nightmare with this platform - been locked out of my account from day one. Kept getting asked to take surveys but couldn't even log in! And don't even get me started on trying to contact customer support by email - not a peep back. The "raise a ticket" button? Just leads to some error page. Was starting to think this whole thing was a scam, but then they asked me for feedback.
Survey experience
I was really looking forward to doing some surveys to earn a bit of extra cash but after spending ages on them, they told me my profile didn't match! I felt like I was being tricked. And now, I can't even log in because it keeps saying my username or password is incorrect, even though it usually remembers it for me. I'm pretty disappointed with MonoSurveys right now. Such a letdown!
Survey rewards disappointment
The surveys on this platform don't really offer much in terms of rewards for the effort you put in. I recently did a survey that took me about 25 minutes, and all I got was 19 pence - not exactly a great deal. What's even worse is that I found the same survey on another site and got £1.75 for it. The big difference in rewards for the same survey is pretty disappointing and shows that this platform isn't very fair when it comes to compensation.
On top of that, I've had times where I've been kicked out or told I don't qualify for surveys after spending a lot of time on them. It's really frustrating to almost finish a survey and then get nothing because of technical problems or issues with the system. All in all, my experience with the survey rewards on this platform has been pretty disappointing, and I wouldn't recommend it to anyone.Unanswered inquiries, inaccessible surveys.
I need to tell you how disappointed I am with the service from MonoSurveys. I tried getting in touch with them but didn't hear back at all. On top of that, I had a hard time accessing and filling out surveys on their website. To be honest, my overall experience was really disappointing and not what I had hoped for.
Survey participation experience
Taking part in surveys can be a bit tricky because you have to meet certain requirements, but it's worth it to get real and truthful answers. It's essential to keep going even when it's tough at the start so you can make the most of the surveys. In general, I've had a good time on this site.
Fast and efficient rewards claiming process
I've had a really good time using this survey site. There are loads of different surveys to choose from, and some of them are really interesting and informative. The rewards you get are fair for the time and effort you put in to complete the surveys. Plus, it's really quick and easy to claim your rewards.
Survey completion experience
They'll never consider me once they discover how old I am. So, I'm always deemed unsuitable. Do they really think my mind is slow and I don't know as much as the young people they're after? I haven't replied in ages, but I gave it a shot today, and yet still not good enough. I want to cancel my membership, but I'm not sure how to go about it. Terrible company.
Unsolicited survey emails
I find it really annoying getting these survey emails even after I've already unsubscribed. I mean, how difficult can it be to take me off your mailing list? It's such a waste of my time having to deal with these unwanted emails all the time.
About MonoSurveys
Many companies often need to conduct surveys to assess the effectiveness of their new products. However, organizing these surveys internally can be time-consuming and may not always yield accurate results due to a lack of expertise. An alternative solution is to outsource this task to a specialized survey company like Mono Surveys. To learn more about the experiences of customers who have used their services, we recommend reading the company's customer reviews here.
About Mono Surveys
Mono Surveys offers customers an opportunity to anonymously share their opinions by participating in various surveys organized by companies and organizations, including popular brands. These surveys cover a wide range of topics such as love, politics, cars, food, electronics, and more. By providing your feedback, you can help these companies make improvements based on valuable consumer insights.
Through surveys, companies can obtain crucial market information. For example, you might be asked to provide feedback on product packaging when a new product is being launched. Surveys are sometimes featured in reputable daily newspapers. Participation in surveys is always free, and participants are rewarded based on the survey's length, typically ranging from 0.40 to 4 euros for a survey lasting 5 to 20 minutes.
By using Mono Surveys, participants may have the opportunity to test new products, take part in phone and SMS surveys, as well as food and wine tastings. The company aims to offer a wide selection of surveys to maximize users' earning potential. Prior to taking a survey, clients are informed about the duration and reward amount. User privacy is strictly protected, with personal details kept anonymous and never shared with third parties except when necessary for survey participation.
Services Offered by Mono Surveys
Once customers earn a minimum of €10 in their user account from surveys, they can redeem their earnings. Payment via PayPal is secure and convenient, allowing customers to use their PayPal account across various online platforms. Alternatively, customers can choose to redeem rewards as an Amazon gift card once they accumulate €5, offering a wide range of purchase options. Amazon gift cards do not expire, providing flexibility to users. For those preferring a PaySafeCard, earnings can be claimed once reaching €10 in their user account, enabling secure online payments without a credit card.
Share Your Experience with Mono Surveys
If you have participated in surveys on the Mono Surveys platform, share your feedback on whether your anonymity was maintained and if you were able to cash out earnings. Your insights can help guide potential customers on their experiences with the company.
Details
Contact Information
Categories MonoSurveys
Online Surveys & Panels Reviews & Experiences | Services
Page Statistics
Last update: February 2026
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Extra source of income
Participating frequently on MonoSurveys has given me an edge in life. It made me independent in a way I really loved. I was depending on my parents before for almost all things ... Read onBy: Clancy