Titan Travel - Overall Rating based on 24 reviews
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Tour Guide, local guides, hotels, processed, food, coffee, crowded, noisy, locations, Puglia
I have to say, the Tour Guide and local guides were absolutely fantastic - so knowledgeable, friendly, and they really made the trip memorable. But the hotels were a bit disappointing, to be honest. They felt more like big conference venues where guests were just processed rather than looked after well. The food was pretty average, and let's not even mention the coffee - it was almost impossible to drink. The dining rooms were always crowded with too many tour groups, which made it feel really chaotic and noisy. On top of that, the hotels weren't in great locations for exploring local restaurants or attractions. It's a real shame because Puglia is such a stunning destination that deserves much better accommodation.
Inappropriate Mobility Level Booking
I think it's important for people to be really honest about their mobility limits when they're booking holidays. It just isn't fair to the other people on the tour if someone can't keep up with the pace. The tour guides shouldn't have to be the ones to step in and be the bad guys when some guests are clearly not accepting their own limitations.
Luxury travel experiences
I've been using this luxury travel company for a while now, and I can honestly say they never disappoint. The service is top-notch, and every trip is unforgettable. From the moment you make a booking, you know you're in good hands with their expert team. The way they meticulously plan every aspect of your trip is impressive, making sure your whole holiday runs smoothly. I've been to different places with them and have always been impressed by the accommodation, itinerary, and overall experience. If you're looking for a luxurious and stress-free travel experience, I highly recommend them.
Hotel transfer service
Our hotel transfer service was absolutely fantastic. Michael, the driver, really went out of his way to ensure our trip from St Austell to Gatwick was hassle-free and comfy. His professionalism and attention to our needs were outstanding. We felt completely looked after and secure throughout the whole journey. Thanks to Michael, we're now looking forward to the rest of our holiday in Sicily.
Nile trip extension query
I phoned up three weeks back to see about making my Nile trip longer, but I still haven't received the info I was after. I've phoned them three times now and they still don't have the details. Honestly, I'm not impressed with the service at all!
Solo tour Spain
I really enjoyed my solo trip exploring Spain with a fantastic tour guide named Karen, she was so cool and really looked after me. The hotels we stayed in were lovely and comfortable, and the food was amazing, I couldn't stop eating! Having door-to-door service took away a lot of the stress of getting around, it was great. I'm already looking forward to my next adventure!
Booking a Sicily trip
My trip to Sicily was such an intense experience, but I have to say, the service to Gatwick was brilliant. Most of the hotels were top-notch, apart from the Mercure in Palermo which was a bit of a letdown. The food throughout the trip was absolutely amazing, although the breakfast chaos at the Mercure left a lot to be desired.
The itinerary was so jam-packed, it would have been nice to have some free days at the beginning, middle, and end to balance things out a bit. The supposed free afternoons ended up just being a quick return to the hotel each time, which was a bit disappointing.
One major suggestion I have is to include gratuities in the package to avoid any awkward situations. It would definitely make things a lot smoother.First holiday booking
As someone who hasn't been on a holiday in ages, I thought I'd give booking a trip through a travel agent a go. The person I spoke to was fantastic - really knew their stuff and answered all my questions and sorted out any worries I had in no time at all. From when I first picked up the brochure to when I made the final booking, I was really impressed with how professional the company was. I'm sure I made the right decision going with them for my holiday.
Canada Tour May 2024
Our time with Titan Travel was absolutely amazing! From the moment we were picked up from our home and taken to Heathrow, everything was just perfect. Our driver, Trevor, was brilliant and really made sure we were comfortable. Meeting our tour director, Alex Cussins, at Heathrow was the start of a fantastic holiday. The planning, organization, places we visited, and accommodation were all amazing. The 2 days on the Rocky Mountaineer were definitely a highlight, especially with the seamless luggage arrangements. Big shout out to Alex for his incredible knowledge and to our coach driver, Baron Stroud, for his exceptional service throughout the 2 weeks. We're so thankful for the wonderful memories we made on our first Titan holiday and can't wait for more in the future. Thank you, Val and Steve, Tingley, West Yorks.
Canadian Rockies Grand Circle tour
Oh my gosh, I've just got back from this amazing trip to the Canadian Rockies and it was absolutely fantastic! We spent most of the time on a coach, but it was great because we saw so many beautiful sights in British Columbia and Alberta. Our driver was really friendly and the coach was super comfy. Plus, our tour manager knew everything about the area, which was really cool. The hotels we stayed in were all lovely, and even though we had to make some changes to the schedule, it was still a fantastic experience. The highlight was definitely the Rocky Mountaineer train ride, two whole days of breathtaking views. I felt like a VIP the whole time, big thanks to the company for making it such a special trip.
Canadian Rockies Grand Circle Tour
I've just got back from the Canadian Rockies Grand Circle tour and it was absolutely brilliant. Our tour guide really knew his stuff, the coach driver was great and made us feel safe, we saw loads of wildlife and visited some amazing places. The hotels were cosy and the restaurant recommendations were perfect. The journey to and from Heathrow was smooth and well-organised. All in all, it was a fantastic holiday.
Nepal and India holiday booking
I am really disappointed with the service we received from this travel company. We were so excited about our trip to Nepal and India, planning it for months, only to be let down at the last minute. We had double-checked the dates for April 2025 with our tour operator, and even looked on the website and brochure, but somehow Titan decided to cancel those dates without any explanation. It was really frustrating and we felt abandoned. We had been so looking forward to this trip, only to have it cancelled due to their unreliability. We won't be booking with them again, we need a travel company we can trust. Trailfinders, here we come!
València hotel stay
During our recent trip to València, we had a really nice time overall. The hotel was in a good spot for strolling along the Turia, and the city itself is just fantastic. We were lucky to have Jack as our guide, who made our experience even better. The hotel was clean, and the staff were friendly and helpful. But, the downside was the disappointing quality of the evening meals. On our final night, we were given a cold fish soup with no veggies, some overly salty brown meat, and dry fried potatoes. The other option was a bland salad with dry chicken on top, followed by a dessert of cold custard and a biscuit. Thankfully, we discovered a nearby restaurant where we could enjoy a delicious meal at a fair price. The food at the hotel didn't quite meet our expectations, which was a shame during our holiday.
Spain travel experience
Our tour guide Karen was absolutely brilliant, she truly made the trip so much more enjoyable and hassle-free. The hotels we stayed in were pretty good overall, but the one in Salobrena was a bit tricky because it was perched right on top of a cliff, which made it hard to get down to the beach and promenade.
Recent trip feedback
I really enjoyed the trip overall, it was good and interesting. However, I did feel a bit rushed at times, especially in Istanbul. I think more time in Istanbul and Gallipoli/Anzac would have been really beneficial. The brochure could do with more detail about all the walking and steps in Istanbul, Level 2 wasn't quite enough information.
The guide and driver were excellent, couldn't fault them. The village visit and having lunch with local families was definitely a highlight. However, I have to say that the boat trip in Istanbul wasn't really worth the money.Titan Rockies Grand Circle tour
The tour was everything the brochure promised, the hotels were mostly fantastic, and the Rocky Mountaineer was absolutely brilliant. The coach and driver were superb, led by Alex who was a very knowledgeable and helpful tour guide. While not everything went according to plan, we made up for it by seeing so much wildlife; truly breathtaking. The hotels were all beautiful and kept to a high standard. Except for the Lobstick Lodge Hotel we stayed at with Titan 20 years ago, it was tired-looking then and even more so now. It was disappointing that some of the tours were cancelled, like the Spirit Island cruise and the cable car in Whistler. We really could have used more time at Mt. Robson, Maligne Lake, and Lake Louise. Our stops there were too short. And there was too much time spent in Vancouver for our liking. Why does the company schedule these tours so early in the season when some attractions aren't even running yet? They should plan the holidays for when everything is open. Air Canada messed up the seat allocations for everyone on both flights! But the luggage handling and travel arrangements to and from the airport were spot on.
African Safari Experience
My African Safari Experience with Titan Travel was absolutely amazing. From the breathtaking Victoria Falls in Zimbabwe to the incredible wildlife encounters in Botswana, every moment was truly unforgettable. Going on game drives, river cruises, and even a light aircraft flight all added such a sense of excitement and wonder that I'll always hold on to. Our guide, Lech, was so knowledgeable and made sure we got up close with the incredible animals of Africa. The places we stayed were top-notch, and our guide Morag was an absolute joy. Massive thanks to Titan Travel for giving me a once-in-a-lifetime experience that I'll treasure forever. I wholeheartedly recommend this trip to anyone looking for adventure and wildlife experiences in Africa.
Zimbabwe Travel Experience
Our recent trip to Zimbabwe was absolutely amazing, full of incredible adventures and beautiful scenery. As soon as we got off the plane in Harare and got our visas, we were greeted with a warm welcome from our Titan tour manager. Everything about the trip was so well-planned and fun.
MV Amorena Adriatic Coastal Explorer
The crew and tour manager on the MV Amorena really looked after us well during our week from Split to Zadar. Our tour manager, Bobby, was so helpful with his tips and ideas. The little kitchen on board served up some amazing food, and I think everyone on the trip had a fantastic time.
Greek Island Medley
This was lovely holiday - well organised and a good mixture of tours, free time and relaxation.
We very much enjoyed the islands, the catamaran ferry travel and the varied hotels.
Any group having Paul Smy as their Tour Manager is privileged.
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