Riviera Travel

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Riviera Travel

67% Would buy here again

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Spotlight: What are our customers saying?

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John Adkin
My cruise was cancelled by Riviera. Their terms and Booking conditions are clear. If they cancel a refund is sent within 14 days. Not any longer. In spite of the consumer law they are not refu...Read on
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David Harris
Cruise cancelled by Riviera Travel due to the current situation. However refused a refund which is against their own T&Cs and the law. Offered a re-book or a credit note. Not acceptable and aga...Read on
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Judith Sagar
We have just returned from an excellent cruise on the Danube. The cabin was well appointed , the food good and the staff on board excellent, especially our cruise director, Leslie. This was our fir...Read on
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Valerie Wilby
I would like to give thanks to our guide ( Carlos Franco) at the Alhambra. I am deaf and Carlos went out of his way to make my visit special, his knowledge of the history and the care he takes to ...Read on
P
Penelope Franklin
A lovely week with Riviera on Lake Como. Great hotel - Grand Hotel Caddenabria - slightly dated but clean, great staff,wonderful food and a lovely position right on the lake. A very full, interesti...Read on

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    River Cruise

    My cruise was cancelled by Riviera. Their terms and Booking conditions are clear. If they cancel a refund is sent within 14 days. Not any longer. In spite of the consumer law they are not refunding for 20 months. They are issuing a credit note which they have the audacity to call a REFUND credit note. Avoid this company like the plague. And see whether they are still in business after the corona virus epidemic.

    Reporting a business behaving unfairly..
    Google: CMA GOV UK CORONAVIRUS REPORT A BUSINESS BEHAVING UNFAIRLY

    The CMA (Competition And Markets Authority) is the UK Government department responsible for protecting consumers.

    The CMA is asking the public for information about businesses behaving unfairly during the coronavirus outbreak.

    The CMA says it will not hesitate to take enforcement action if there is evidence that businesses have breached consumer protection law.


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    River Cruise May 2020

    Cruise cancelled by Riviera Travel due to the current situation. However refused a refund which is against their own T&Cs and the law. Offered a re-book or a credit note. Not acceptable and against the law. Will be taking legal action against the company and would advise others to think carefully before booking with Riviera. Maybe they have money flow problems and could be the next TUI.

    Reporting a business behaving unfairly..
    Google: CMA GOV UK CORONAVIRUS REPORT A BUSINESS BEHAVING UNFAIRLY

    The CMA (Competition And Markets Authority) is the UK Government department responsible for protecting consumers.

    The CMA is asking the public for information about businesses behaving unfairly during the coronavirus outbreak.

    The CMA says it will not hesitate to take enforcement action if there is evidence that businesses have breached consumer protection law.


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    Blue Danaube Cruise

    We have just returned from an excellent cruise on the Danube. The cabin was well appointed , the food good and the staff on board excellent, especially our cruise director, Leslie. This was our first river cruise with Riviera, following two excellent escorted tours, and we look forward to our next tour in four weeks time!


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    The Alhambra, Granada

    I would like to give thanks to our guide ( Carlos Franco) at the Alhambra.
    I am deaf and Carlos went out of his way to make my visit special, his knowledge of the history and the care he takes to make sure that everyone was included, was fantastic, his diction was perfect and so easy, even for me to understand.
    Carlos is everything a guide should be, knowledgeable, entertaining and at times amusing.
    Thank you Carlos.


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    A very enjoyable week

    A lovely week with Riviera on Lake Como. Great hotel - Grand Hotel Caddenabria - slightly dated but clean, great staff,wonderful food and a lovely position right on the lake. A very full, interesting week. Quite a lot of travelling to fulfill the itinery though. The highlight of the trip was the wonderful time we had on the Beenina Express - well worth the 7am departure. The holiday was 'made' by our superb tour manager Matt - experienced, knowledgeable, enthusiastic, informative, always helpful and available, passionate about Italy, humorous and calm in a crisis.Top marks! Our fourth Riviera holiday - we'll be back for more!


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    Sri Lanka

    This was a wonderful tour with excellent hotels and well planned toilet and lunch stops. Our tour guide Frances was excellent and nothing seemed to faze her. Our local guide Tikka gave us a tremendous amount of info concerning the island, it’s people and its history. We came away feeling we had seen everything. If anything was missing, I would have liked a glimpse of Colombo but well done Riviera.


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Riviera Travel

There are a lot of places where you can book a holiday. There are so many companies, travel agencies and hotel providers to choose from that it might be hard to pick just one. One of the companies that you can go to is Riviera Travel. But what can you expect from their holidays? In what kind of hotels will they make you stay? Where will these hotels be located? What kind of facilities do they offer? How easy is the booking process? And is there some customer service to help you out when you have some kind of problem or complaint that you need them so solve? Of course you can just rely on their website, but you can also read the reviews that were placed on BritainReviews by people that have already booked a holiday via Riviera Travel. The experiences and opinions of these customers can show you what holiday making at Riviera Travel really means.

About Riviera Travel
Riviera Travel is a travel agency. They offer holidays all over the world in continents like Asia, Australia, Africa, Europe, South America, North America etc. Think about countries like Egypt, Finland, France, Czech Republic, Madeira, Sri Lanka, Cyprus and Costa Rica. You can go on a solo trip all by yourself, but they also offer family holidays, couple’s holidays etc. They offer active holidays like wildlife tours, safari holidays and city breaks. These holidays enable you to discover more of the world by touring through the city or area. But they also offer holidays on the water like river cruises, tall ship cruises and yacht cruises. Flying not really your thing? They have a range of no fly holidays and rail holidays that don’t require you to step foot in an airplane. And they offer holidays near lakes and/or mountains.


Services of Riviera Travel
You can book a holiday via their website. You can check for available options by selecting the location that you want to go to, the holiday type that suits you best and the dates or arrival and departure. A couple of options will appear and you can book the one that you like best. Riviera Travel has a customer service that you can contact if any problem, question or complaint comes up. You can reach them via telephone, but also send them an email or chat with them via an online chat option.

Complaints, Compliments and Tips for Riviera Travel
Have you already been on a holiday, tour or cruise arranged via Riviera Travel? Then we would like to know what you think about this holiday provider. What was the hotel like? What kind of facilities could you make use of? What was included in the price? Hoe accessible did you think their booking process is? And was their customer service friendly and helpful when you had a complaint or problem? Write a customer review and share your Riviera Travel story with the rest of the world. That way, you can prepare potential customers of Riviera Travel for what booking a holiday at Riviera Travel really means.

What will a holiday, tour or cruise at Riviera Travel be like? Read reviews about their guided tours, solo holidays, safari tours, city trips and more