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    Reviews Holland & Barrett

    Are you looking for a web shop that has natural health products and , but also offers good service by shop assistants that know what they are talking about? Than you might want to visit Holland & Barrett. But read what other people have to say about this leading retailer first.

    About Holland & Barrett

    Holland & Barrett is UK’s leading Health retailer of Vitamins, Minerals and Herbal Supplements. They have more than 145 year of experience in the health supplement industry and more than 80 years of experience with helping customers find their way in the land of natural health products. This experience is passed on to everyone who is hired to work at a Holland & Barrett shop. All of their staff has undergone a comprehensive training program that teaches them all about the usage, background and workings of the supplements and foods that the shop sells. Their training program is the largest in the retail industry. This is why their shop assistants are ready to offer pretty much every question that you might have about the products that they sell.
    They health retailer offer an unparalleled assortment of more than 1,000 natural health products. Their product vary from food supplements to health foods and herbal remedies. Besides vitamins and minerals, they sell food products like nuts, tea, soya and meat alternatives, vegan and vegetarian replacements, herbs, spices, juices, protein drinks and much more. But they also sell body products like hair masks, hair colouring, lip balm, sun care, deodorant and soap. They also have sports drinks and foods, and products for losing weight. On their website, you can filter by kind of product or by ailment. They want to be sure that their products are not only good for the human body, but also for the world and its environment, which is why they use sustainable ingredients. As they say, they were ‘green’ before being green was fashionable.


    A Holland & Barrett advertisement

    Services of Holland & Barrett

    You can visit on of their many physical shops (find one via the online store locator), but it is also possible to order items online via their online web shop. In the last case, your items will be delivered to your door in 4 days day via standard express. If your order is above £20, the delivery will be free. They also provide the option of next day delivery. On their website, you can find a contact address and email address that you can reach out to if there are any problems with any of their products. They also have a phone number that you can call to. They give out a rewards-for-life card that works with a points system and can give you quite the discount if you use it on a regular basis. It comes with an app that helps you keep track of your balance and the number of points you have, your checking balance and your redeeming coupon. And if you want exclusive offers, you can sign up for their free online news letter.

    Complaints, compliments and tips for Holland Barrett

    Have you ever bought products at Holland & Barrett? What did you think of them? They might be healthy, but are they nice to eat as well? And do they actually work? Let us and others know by leaving a review.

    Is this health retail company really as good as they say? Do their products actually work? Read what customers have to say about their experience & opinion

    Holland & Barrett
    Reviews, complaints and customer experiences (5)

    4.6
    40% Would buy here again!
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    4.8
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    4
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    5.2
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    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    cheap and natural

    I love Holland & Barret, they are cheap but natural
    lots and lots of products and really cheap

    especially the beauty products such as the face wash are amazing for me

    By: Lidya 23-06-2017
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    Yes
    9.5
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    WARNING! DO NOT USE THE ONLINE SERVICE

    WARNING! DO NOT USE THE ONLINE SERVICE, YOUR ORDER WILL NOT ARRIVE BUT YOUR MONEY WILL STILL BE TAKEN. READ THE TRUST PILOT REVIEWS!!

    By: John 27-05-2020
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    2
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    >£95. Manuka honey, soy milk, oat milk, toothpaste + more

    During this time of crisis, of every retailer I've experienced H&B has been the worst. I'm a regular, loyal and loving customer to this company, but the way they've handled my most recent order has been beyond terrible. I placed an order worth >£95 on 1st April (not a joke), and it was estimated to arrive within 11-15 days, but my delivery date was updated t 16-22nd April, which was fine for me. However, by 25th, it hadn't arrived and was marked as 'in progress'. I called to say I no longer needed these items, and the person on the other end of the phone needed my order number and then said I must speak to someone else to cancel, and directed me back to the original switchboard after which nobody picked up the phone... Miraculously, the order was dispatched the next day.
    However, my order was split into '3 parts', and I only received 1 part. The second part arrived a week later. By May 5th, I was still waiting for the 3rd part of my order, which was still marked as 'in progress'. I contacted H&B again, and they asked for the order number and which items were missing, and I said I wanted to cancel it. Again, no communication received after that, and miraculously the order was dispatched the next day, and then they contacted me to say it's too late to cancel. Pathetic shopping experience. Extremely disappointed in H&B and will no longer be recommending you to others.

    By: C Akhoon 08-05-2020
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    2
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    Variety of products ordered online

    Order acknowledged in March. It would appear that the order has not even started to be processed yet and it is nearly May The Company has of course been paid for the goods.

    No meaningful feedback when the order was followed up.

    Totally unacceptable.

    By: Brian Matthews 29-04-2020
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    5
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    Misc food items

    Terrible experience, still not received my order 4 weeks after ordering. Can't get through one phone, they just send a generic response to emails.
    I'd have done 1 star for service, ordering and delivery but this site isn't letting me do one star

    By: NeverAgain 25-04-2020
    NeverAgain 13-05-2020

    I raised a PayPal dispute so items started to trickle through in multiple packages, unsurprisingly where I'd ordered 2 of an expensive item usually only one was sent. There is one item they acknowledge was out of stock and said they'd refund but haven't. They've offered a small amount via PayPal to resolve the dispute, no indication how they arrived at that figure as it doesn't match anything. No response to my customer services email listing what wasn't included and was damaged (food loose in one box). This is taking so much of my time it's not financially worth pursuing to me but I don't want to let them get away with stealing my money.

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