Spotlight: What are our customers saying?
Delivery a bit panic-making but, after all, it was Christmas period and post was taking longer than usual. Smash Cake arrived on 23rd Dec, just in time! All recipients of my gifts were so surprised...Read on
Hamper arrived in good time, two bags of fudge were stale. Poor customer service, they said it was one of their top selling flavours and is replaced every couple of days, said they will test their ...Read on
Being a florist we understand what good flowers are and this didn't dissapoint. We ordered a chocolate bouquet for one of our members of staff who was leaving and it was amazing. Stunning look and ...Read on
Used Funky Hampers three times now and every time the gift has been amazing. Well impressed with them, good prices and arrive when I ask. I even asked of the last one to arrive on a Sunday and it d...Read on
Perfect present for a 21st birthday. Delivered on time. Thankyou so muchRead on
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1 Merry Christmas Sweet Hamper, 1 Giant Chocolate Bar, 1 Chocolate Orange Smash Cake
Delivery a bit panic-making but, after all, it was Christmas period and post was taking longer than usual. Smash Cake arrived on 23rd Dec, just in time! All recipients of my gifts were so surprised and delighted with the appearance and quality of their personalised gifts. Huge choice of gifts on website. Will buy from Funky Hampers again. Would definitely recommend.
Poor Customer Service & Stale
Hamper arrived in good time, two bags of fudge were stale. Poor customer service, they said it was one of their top selling flavours and is replaced every couple of days, said they will test their stock . If this is true then the batch I had is long gone and is not there for testing. Won't use again or recommend.
Being a florist we understand what good flowers are and this didn't dissapoint. We ordered a chocolate bouquet for one of our members of staff who was leaving and it was amazing. Stunning look and good value for money. You can see a lot of work went into the creation. Thanks
Used Funky Hampers three times now and every time the gift has been amazing. Well impressed with them, good prices and arrive when I ask. I even asked of the last one to arrive on a Sunday and it did!! Thanks guys
Perfect present for a 21st birthday. Delivered on time.
Thankyou so much
2 liquorice hampers
Less than a £5 of sweets in a hamper that cost over £20. Rip off
Cadburys Classics Chocolate Bouquet
Wow, this was a stunning gift. Arrived next day (ordered on a Friday at 2.30pm!). Arrived in a box and when opened it looked just like the photo. Would use again no probs.
Yankee candle bouquet
Amazing hamper, mum loved it for her birthday! Would buy again
The Yuletide Feast Hamper
Love this. What a beautiful hamper, arrived next day as well.
My wife and I received a Yankee Candle, Ferrero Rocher & Lindor hamper as a gift for our anniversary from Funkyhampers. I was absolutely disgusted to find that all of the chocolate in the hamper had been tainted by and had taken on the taste of the candles. The Ferrero Rocher were inedible and all we could taste is scented candle. This is absolutely unacceptable.
I sent them a message and got no response. I put a comment on their Instagram, which was removed without acknowledgement. Absolutely ridiculous excuse for customer service, extortionately priced poor products. Don't waste your time and money with them.
It looks really cheap, no value for money, the bouquet smells really bad that I can’t take it out of the box. I have never ever seen anything like it. Then the card arrive and it’s not in a envelope 🤦🏻♀️
Seriously, just wasted £30 pounds. Would not recommend at all.
The hamper was not as described. Most of the sweets included were very cheap. The better quality sweets listed were not included in the box. It was very disappointing as the children found very few sweets that they liked. Certainly not good value for money. It's a shame as it could have been so much better.
Not even arrived after two months
Extremely unprofessional and havent received a hamper that my wife was getting as a surprise for me! They've been ignoring our emails and didnt even track the parcel that they had apparently sent out! Would never recommend them!
SCAM! AVOID LIKE THE PLAGUE! 1 PERSON BAND!
3 TIMES I HAVE PAID FOR NEXT DAY DELIVERY & EVERY TIME THEY HAVE FAILED TO DELIVER!
EXAMPLE: PLACED ORDER FOR NEXT DAY DELIVERY ON 5/2/2020 .... IT IS NOW 14:15 ON 10/2/2020 AND STILL NOTHING!
THE PERSON WHO RUNS IT IS CALLED ZOE. SHE DOESN'T KNOW HOW TO USE A PHONE & REFUSES TO USE ONE!
YOU WILL CONSTANTLY GET FOBBED OFF WITH E-MAILS SAYING THEY ARE LOOKING INTO IT.
THEY DON'T HAVE A CUSTOMER SERVICE DEPARTMENT OR DIRECT NUMBER!
THEY USE A COMPANY TO TAKE CALLS/ORDERS BUT YOU WILL NEVER BE ABLE TO SPEAK TO ANYONE DIRECTLY FROM THE COMPANY!
EVEN THEY HAVE SAID THEY GET INUNDATED WITH COMPLAINTS FOR NO SHOW DELIVERIES & ZOE'S REFUSAL TO PHONE CUSTOMERS.
THEY DON'T STOCK THE PRODUCTS THEY ADVERTISE!
NOT A PROPER COMPANY. THEY PAY TO USE AN ADDRESS WHICH THEY DON'T ACTUALLY DO BUSINESS FROM.
THEY USE DROP SHIPPING COMPANIES WITH SOME PRODUCTS SHIPPED FROM ABROAD.
WILL BE REPORTING TO TRADING STANDARDS!
Ordered sweet bouquet but was never delivered. Have asked customer service about this 2 days ago and still nothing has been done. I feel like no one cares and I'm chasing up answers every day.
Not a good experience
I ordered a hamper for a wedding present o 27th Oct, it never arrived, contacted company by email and after a few random repeated questions from them they assured me a replacement would be sent out, nothing has arrived, I rang them, was put on hold, then told someone would ring me back, it is now 1st November, still no communication..... shockingly poor customer service, I will never order from this company again
Had an awful experience with this company. We ordered a cake for a family members birthday and it was to arrive two days before and it never arrived. We have phoned multiple times to ask for a refund and have just been told that they’d phone us back(which they never do). The customer service from this company is completely appalling, I’d advise everyone to stay away from them at all costs.
Order never showed up despite paying for next day delivery. Order was placed on the 6th Dec for a delivery on the 7th Dec and I waited until the 10th to contact them as it was the weekend and they used Royal Mail. When I spoke to the complaints department they assured me another package would be sent out. It’s the 22nd Dec and still no package. Not the first, nor the second; no sign of any of them. Tracking numbers are bogus and total waste of time entering them. Avoid this company at all costs!