The Bottle Club - Overall Rating based on 24 reviews
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Wine order
I've just ordered some wine from The Bottle Club, but it was a bit of a nightmare. Supposed to arrive in 3-5 days, but ended up taking 13 days because of a bank holiday and a mess-up with the delivery company. When it finally arrived, the wine was smashed. I had to reorder with express delivery, but that didn't happen, so I had to wait another 4 days. The Bottle Club's service was alright, but overall it was a pain with all the delays and messing about with the delivery.
Wine Delivery
I recently ordered some wine from The Bottle Club and I have to say, I was really impressed with the whole experience. The ordering process was so simple and easy to do. The service was quick and efficient, and the delivery driver even went the extra mile by sending me a text to let me know when my order would arrive. This was really helpful as it meant I could make sure someone was there to receive it. I just wanted to say a big thank you to The Bottle Club for their top-notch service.
Big order for a party
I ordered so many drinks for this party, but they took absolutely forever to get here! I ordered them last Friday for a party happening the next Saturday, but they didn't show up until the Tuesday after the party. Can you believe it? I even received an email saying my order was coming, but still no luck. I'm really let down by how long it took for them to dispatch and deliver my order.
a case of wine bottles
I was really disappointed with my experience at The Bottle Club. I ordered a case of wine bottles, but when it arrived, four bottles were missing. When I got in touch with customer service about it, they just dismissed me and said the order was the right weight. I felt so frustrated and let down by their lack of accountability and poor customer service. I've never dealt with such incompetence before. I would definitely tell others to avoid this company.
Wine purchase
I recently bought some wine from The Bottle Club and I have to say, I was really happy with the selection and quality of the products. The website was a breeze to use, and I easily found what I was after without any hassle. The customer service team was quick to respond and helped me out with my questions.
Variety of limited edition spirits and wine with promotional offers
I recently bought some limited edition spirits and wine from The Bottle Club and I was really pleased with what they had to offer and the deals they had going on. The website was super easy to use and I found exactly what I wanted without any hassle. The prices were good and I even got a free gift with my order. The delivery was quick and everything was packed really well so my items arrived in perfect condition. Overall, I had a great experience with The Bottle Club and I will definitely be shopping there again in the future.
Easy ordering process, great communication, timely delivery
My experience with The Bottle Club was absolutely brilliant from start to finish. Ordering on their website was a piece of cake, no stress at all. I really liked how they kept me in the loop with constant updates on my order until it arrived.
Beer and wine purchase
I bought some beer and wine online recently, and I was really impressed with all the different products they had. The website was really easy to use, so I could quickly find exactly what I wanted. Everything arrived well packaged, so nothing got damaged. Plus, my order came quite quickly, which I was really happy about. All in all, I was really pleased with my shopping experience at this online store.
Bought some drinks online
I ordered some drinks online and it was really simple and straightforward! They kept me updated on when my delivery would arrive, which was really useful. The bottles came in perfect condition, well wrapped and secure, so no damages. It was my first time ordering and I couldn't be happier - thank you so much!
Big bottle of bubbly
My mum asked me to order a large bottle of fizzy drink from this place, and it arrived a few days later. It was huge and packaged up really well. Now my parents are going to have a big celebration. I reckon I'll definitely order from here again!
Whiskey and gin
I have to admit, being a customer of The Bottle Club was a great experience. I usually get a bit wary when trying out a new website, but hearing so many good things about this company made me dive in. I got myself some whiskey and gin, and I have to say, the quality was top-notch.
Wine and delivery
Oh my gosh, the prices for the wine and delivery seriously need sorting out, they're just way too expensive! But on the flip side, the packaging and quality of the wine were really good, so I suppose that's a positive!
Bottles of alcohol
The price of the bottles and the delivery options were brilliant. I managed to find precisely what I was after at a decent price, and the delivery was fast and efficient. However, I was very let down by the excessive and non-recyclable packaging that my order came in. It's a shame that a company with such great products and services would neglect such a crucial aspect of sustainability.
Lots of cool stuff
Oh my goodness, I'm absolutely amazed at how great The Bottle Club is! My order arrived really quickly, and the packaging was fantastic. I'm so impressed, I'll definitely be shopping here again and again. I've already told all my friends to give it a go as well!
Mixed case of craft beers
I was constantly having to chase up my order because it seemed like it was being ignored. The delivery ended up taking longer than I had expected, but I have to say that the communication from the delivery team was excellent. It was really frustrating that I couldn't use the promotion for multiple cans. However, on the plus side, the craft beers in the mixed case were absolutely delicious, particularly the IPA and the wheat beer. Even though it was a bit of a hassle, I will most likely make another purchase because the beer is just so good.
Next day delivery, well packed bottle
I needed to grab a bottle in a hurry for my trip back to Asia, and luckily I came across a shop that guaranteed next day delivery. I went ahead and placed an order, and guess what? The bottle showed up at my hotel the very next day! It was all packaged up so nicely and securely, so I didn't have to stress about it getting damaged in my suitcase. I'm really chuffed that I decided to purchase from this shop - it definitely made my journey back home a lot smoother!
!2X750ml Evian water in glass bottles
Ordering is easy and delivery efficient but then the trouble starts.
Instead of using original Evian boxes, as delivered from France, every bottle is enclosed in stiff plastic sheath and the whole lot encased in a gigantic box. Besides being totally unnecessary, it makes unpacking laborious and tiring and disposal difficult.
Never again. I shall definitely be obtaining Evian from elsewhere.Cazcabel Tequila Reposado, and Monte Alban Mezcal with Agave Worm,
They are very good at taking your money but no service at all. They make promises that they do not keep eg. Hey Lesley,
Thanks for reaching out! I'd be happy to assist you with this.
Apologies for the delay.
Please allow us 1-2 days to get your package delivered to you.
Kind regards,Emma - OH man what joke............
They are just making it up as they go along another eg.I've canceled your last order, and issued a refund.
Please allow 3-5 business day for the refund to be processed. Reimbursement of funds will be allocated back to the original form of payment used for purchase.
Thank you.
Warm regards,
Shaik. This email I've received on the 25August 2021 another lie... these are lines they feed you to keep you waiting for nothing. TOTAL RIP OFFwine and spirits
my order turned up, but one bottle turned up broken. i contacted them and sent pictures of the broken bottle in the packaging, as requested. i then had to case them up after 2 weeks, as i had not had any further contact from them. i then had to sent the pictures a further 2 times, before the agreed to send me a replacement. but a further 3 weeks on and nothing!!!!!!! DO NOT USE THESE PEOPLE. They just want your money and if something goes wrong. they don't give a ... about there customers. PLEASE TAKE MY ADVISE. Spend your money with someone who cares.
bottle of triple cask whiskey
DPD delivered to a wrong address , sent 5 emails to bottle club with no reply . do not use them ..
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