Tesco Groceries - Overall Rating based on 42 reviews
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...Grocery purchase with coupons
I had a bit of a bad time at the grocery store recently, which really got on my nerves. I had got some coupons through the post and thought I'd pop into the store to use them. But, when I tried to use them, the cashier wouldn't accept them because the product I wanted to buy was a bit cheaper than the value of the coupons. I tried to explain that the coupons were legit and followed all the rules, but the cashier just wouldn't budge. I asked to speak to the manager, but they never turned up after waiting for ages. The whole lack of customer service and not respecting valid coupons really left me feeling pretty disappointed.
Online grocery shopping experience
I recently had a really disappointing time with a grocery delivery from this company. Basically, I ordered stuff and they messed up big time - some things were missing and when I tried to sort it out with customer service, they were all over the place. It was a right pain and left me feeling annoyed and let down by the whole thing. After this, I don't think I'll be bothering with their online shop again.
Quick and efficient online grocery order
I was so angry with the service I got from my online grocery order today. I placed my order first thing in the morning, expecting it to arrive between 9am and 10am. But by 1.30pm, I was still waiting for my stuff to turn up. When I finally got in touch with customer service for an update, they told me there were some "technical issues." Not exactly what you want to hear when you're feeling hungry and under the weather.
Jam doughnuts and lettuce
I recently ordered some groceries from this store and, overall, it was pretty good. However, there were a couple of things that didn't sit right with me. Firstly, I was a bit disappointed that I could only get packs of 5 jam doughnuts when I only wanted 1 or 2. This meant I had to throw away 3 doughnuts because I live alone and couldn't eat them all in time. It would be really helpful if they offered smaller quantities for things like this to reduce waste. Also, I noticed that the packs of 2 lettuces were close to their sell-by date, which isn't ideal for someone like me who only needs one lettuce. This kind of unnecessary packaging and forced buying in bulk only adds to the food waste problem we have in the country, where 40% of food ends up in landfill. It would be great if the store could be more flexible with quantities for certain items to tackle this issue.
Water bottles
I bought some water bottles from Tesco Groceries and I find the flip top lid quite annoying because it spills sometimes. I think it would be better if they had screw tops instead, especially for families with kids. Apart from that, I am happy with how quickly my orders are delivered. However, I have had some issues with the freshness of certain items like fruits, veggies, and other perishables. It's frustrating to get stuff that's already gone off or will expire soon after delivery.
Tesco Groceries Purchase
I've just bought a few bits from Tesco Groceries and, to be honest, I wasn't overly happy with what I got. The Gouda and Edam Crispies were a bit of a let-down - they didn't taste quite as cheesy as I expected and they were really hard to bite into. The texture wasn't great either; it felt a bit greasy in the mouth. I reckon they should think about changing the recipe to make it more appealing to customers.
Quick Grocery Order
Whenever I order my groceries online for delivery, I keep getting items that are about to go off, especially the meat. The website says there'll be at least 5 days until they expire, but that's never true. It's really annoying that a major supermarket can't even follow their own rules properly and is putting us customers in danger.
Grocery purchase
My experience with Tesco Groceries was not great. Ordering was a bit of a hassle and took up more time than I anticipated. It wasn’t very user-friendly and I kept running into problems. The service I got wasn’t that great either - the staff weren’t very interested in helping me out when I needed it. In terms of pricing, Tesco Groceries was a bit on the expensive side compared to other places. I felt like I was paying more for a service that wasn’t up to scratch. And to top it off, the delivery took longer than I was told, which was really annoying. All in all, my experience with Tesco Groceries left a lot to be desired, and I don't think I'll be giving them another go in the future.
Online grocery order
I got my groceries delivered last week and I was really disappointed. The stuff I got was nearly out of date and not very good quality. It's annoying when you're expecting fresh groceries and you get items that aren't up to scratch. Overall, I wasn't happy with the whole thing and I'll definitely be more careful before ordering again.
Tuna and Sweetcorn Pasta meal deal
I'm a frequent customer who orders groceries from your site and I recently bought the Tuna and Sweetcorn Pasta meal deal. To my disappointment, when I received my order, I found that it didn't come with a spoon or fork, which made it tricky to eat. I was frustrated because I assumed the utensils would be included in the packaging. Because of this, I won't be buying this meal deal again in the future.
Delivery cages cluttering aisles
There's been a real problem lately with all these delivery cages clogging up the aisles in the supermarket. It's making it really difficult for my wife, who has dementia, especially with the baskets in the centre aisle already causing her issues. The situation is getting worse for us and other shoppers. It's disappointing that some companies don't seem to see or care about how this is affecting people like us.
Groceries returned due to being out of date
I'm a Tesco Groceries customer and I recently had a bad experience trying to return an out of date item at the Cliftonville Margate store. The staff there were really unhelpful and unfriendly, it felt like they were all against me. They quickly brushed off my concerns, despite me having the receipt and proof that the product was expired. It was disappointing to see such poor customer service and lack of professionalism for a simple issue. What really got to me was how differently they reacted to potential shoplifters, being all hesitant and non-confrontational. I was left feeling really unsatisfied and frustrated with how they handled my situation.
Online grocery order
The service was top-notch and the products were fantastic. The delivery driver was really helpful and friendly, especially considering my troublesome back. He really went the extra mile to assist me with my shopping. I'm so thankful for his help!
Halal food purchasing experience
I was really disappointed with the online ordering experience for halal food from this retailer. The website interface was a bit clumsy and tricky to use, which made it really hard to find the specific products I was looking for. Plus, there wasn't much detailed info about the halal certification of the items, so I was a bit hesitant about making a purchase. When I tried reaching out to customer service to get some clarity, I just got a generic response that didn't really help with my concerns. Overall, I just felt let down by the lack of attention to cultural sensitivity and the importance of clear labeling.
Saturday morning grocery shopping
This morning was a nightmare. The shops were so noisy and busy, I couldn't even think straight! I tried to complain, but it never helps. I might have to escalate this and consider reporting them to have their music license revoked! Plus, the staff is so inattentive and doesn't seem to care about us customers.
Groceries and household items
I popped over to the self-checkout and noticed a lady with a little one trying to bag up her shopping but she was having a bit of a tough time. The staff were just stood around having a chat and pointing, not bothering to offer any assistance. It was pretty rude, to be honest! But on a better note, the chap at the travel money counter was really friendly and helpful. Tesco really needs to get their act together!
Groceries purchase
I went shopping for groceries at Tesco the other day and I was really happy with how everything went. The website was easy to navigate, they had a great selection, and the whole process at checkout was quick and hassle-free. The fresh produce I got was top-notch too, all fresh and nicely packed.
Lost glasses inquiry
I recently had a bit of a nightmare trying to get in touch with customer services about my lost glasses. It was so frustrating - I called them five times and got nowhere. The automated system was driving me mad, telling me to press buttons and then leaving me waiting forever before cutting me off. It's just not on, especially when they say all the staff are busy helping others. What's the point of having a phone number if you can't actually talk to a real person? And to top it off, the store is miles away so it's even more of a hassle. They definitely need more staff to sort out their customer service situation.
Customer service experience
I had a bit of a frustrating time with the customer service at that supermarket recently. I tried calling their customer service helpline to get some help updating my account info, but the instructions they gave me weren't much help at all. To top it off, the call ended suddenly, so I didn't get my issue sorted. It's really annoying to come across such poor service, especially when you're trying to sort out important account stuff.
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