Lots of people love to have flowers in their house. Flowers are always a wonderful gift both to give or receive. You can buy them for a friend’s birthday, for a co-worker that feels under the wetter, for a femily member that has recently graduated, as a house warming present or just to surprise your beloved on Valentine’s Day. Flowers look beautiful and most of them have a wonderful smell. There are flowers for almost everyone, so giving or buying flowers is almost never a bad idea. But where do you buy them? Do you go to a flower shop? Or would you rather like to order online. Serenata Flowers is one of the many places where you can order flowers.
About Sereneta Flowers
Sereneta Flowers is a flower company that offers the possibility to order flowers, bouquets, plants and other flowery items. On their website, you can filter by price or by collection. Their assortment varies from roses to orchids and Azaleas, and from Pyramid Buxus to olive tree. The flowers and plants can be put in a bouquet, flower basket or flower pot. All of them are potted, so your bunch of flowers or plant will have a long live. They have pots and plants for indoor as well as outdoor keep. Would you like a recommendation about what the best, most beautiful, popular and/or prettiest flowers are? They have a selection of bestsellers that display the flowers and bouquets that are ordered by most people. Or if you want a more specialised recommendation, than you might check the selection Florist’s Choice, where the florist recommends you on what kind of flowers are in popular demand or live the longest. Do you not have a lot of money to spend? Their budget selection offers flowers and bouquets for a reasonable price. According to their website, they are “thrifty but nifty, tight, not tight-fisted, cheap, but so much more than cheerful”. Try for instance their Aztec Sun. They have a special selection of Fairtrade Flowers, where Serenata Flowers displays flowers that are produced by local farmers all over the world that grow their flowers in a sustainable way. An example is their Fairftrade Fireflash Bouquet.
A Serenata Flowers promotional video
Services of Serenata Flowers
Seranata Flowers lets you order flowers online and have them delivered to your own doorstep. All you have to do is to create an account and to choose the flower, bouquet or that you want. The team will make ready your chosen item and safely pack it for the journey to your house. If you order before 10.00 PM, your order will be delivered the following day.
Complaints, Compliments and Tips for Serenata Flowers
What is your experience with Serenata Flowers? Are the flowers really as pretty as they look on the pictures? And did they stay beautiful for quite some time or did you have to throw away within the week? Would you recommend other people to order at Serenata Flowers? Let us know by leaving a review with your opinion.
Do you have experience with Serenata Flowers? Read reviews about this online shop for flowers, plants, bouquets and flower pots
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
I sent the flowers and gift for my daughter-in-low and my new born nephew. I made them a real surprise, especially because I ordered from România. So, thank you Serenata very much for your suport. Always with you Big hug
I sent my friend some flowers yo my friend just before Christmas and they are still look good now on the 9th January. I've used Serenata a few times now and they are and always will be my first choice. Sue Davies
Hubby ordered flowers £50+ for our golden wedding anniversary..when they had not arrived by 5pm he told me about the order and emailed serenata. Flowers arrived at 6pm..we were so disappointed..three roses, a lily three little sprays of white flowers and two tiny sprays of gypsophlia..the rest greenery! Company said it was Hubby s fault on delivery..will never recommend them..we had fabulous flowers arriving in the post from other companies..serenata are a rip off and now I can't believe how many bad reviews they've got but am not surprised!
Appalling service. Avoid at all costs. Ordered flowers on a Tuesday, to be delivered in the Saturday but they didn’t arrive. Spoke with customer service and they said I need to allow 48hours after my selected day for delivery.... Still haven’t arrived and it’s now 72 hours. Like many companies, they are blaming the pandemic for a bad service. Avoid.
I work at a private hospital and order numerous bouquets a week. I ordered two bouquets last week from Serenata as gifts and both were fit for the bin. Wilted and dead flowers and the size of flowers for what you pay is dreadful. I had to buy replacement at the local supermarket which were far superior and a fraction of price serenata charge.
What arrives resembles nothing like the website pictures. I would NOT recommend this company. No contact telephone number and customer service over email is appalling - rude and arrogant.
be warned your friend or family member will be very upset by what arrives.
Absolutely terrible experience and I would never recommend these people. We lost my grandpa last week and I sent flowers to my mum. I chose a £50 option to make an extra effort to make her feel loved and hopefully bring a little bit of sunshine to her. What arrived was NOTHING like the advertised photo, there were about half the amount of flowers, they were all wilted and some dead, there was no water in the bottom part, it was bone dry. I chose a sympathy card so they would have known I was sending them because of a family loss, yet still, they sent half-dead flowers that were nothing like what they advertise (total mis-selling and ripping off customers). And to think I was about to order the same for another family member too. I followed up with customer service. Instead of doing something remarkable to fix this and retain me as a customer, they said they will re-send them and "no additional cost to me" and made it sound like they were doing me a favour by offering this! I told them the damage has already been done and my mum is very upset. They said, in that case, they will also give me a 10% off voucher for a future purchase, that they are already going above and beyond, and that's all they are prepared to do! I was speechless! Clearly, they are just an agent or search engine, they aren't a florist and most definitely don't have any experience in the customer service area. I highly recommend staying away from these cowboys. Don't be misled by their great photos or you'll get ripped off. I never write reviews, but I took the time to share this so others don't make the same mistake I did. If I could rate them zero I would!
I am so angry with the delivery driver. Instructions were given to knock loudly or ring my doorbell but I heard a very faint tap on the door and once opened there were my flowers(a gift from my son) lying on the path with no delivery person in sight. Sadly for me my neighbour is a theif and would have walked off with them as could anyone else. My son payed good money for the fliwets and woukd have been most upset if I had not found them. I am really angry.
Do not buy from this company. The flowers I received were very poor quality, nothing like the picture and some of the flowers were dead. Very disappointing and embarrassing to give these poor quality flowers as a gift.
What a disappointment. Ordered flowers to be delivered for my daughter's birthday and after paying nearly £30.00 they sent her a bouquet that looked like a £5.00 bouquet from the supermarket. After complaining I was told that there's nothing wrong with the bouquet! Clearly there is ! It's completely different from the one pictured on their website, about half of the size and the flowers look horrible. Never again !
There are currently 62 customer review posted about Serenata Flowers. On average, they received a star-grading of 4/10, with 26% of the reviewers indicating that they would buy from the brand again.
What services or products do Serenata Flowers offer?
Serenata Flowers is mainly active in the General category, more specifically with Florists, Gift shops.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Serenata Flowers website with confidence. If not you can find many other brands to read about on our website!