Tree2mydoor - Overall Rating based on 22 reviews
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60th Anniversary Rose purchase
I bought a 60th Anniversary Rose for my friends not long ago and I have to say, they absolutely loved it. Their reaction was just what I was hoping for. It had to be delivered on time for their anniversary, and I was really happy when it arrived bang on schedule. Thanks for making their big day even better with your lovely rose.
Late and damaged delivery
I placed an order last week and paid extra to have it delivered on a Friday. Unfortunately, the delivery was delayed multiple times and when it finally arrived, it was damaged and barely held together with a single piece of parcel tape. I sent an email to the company requesting a refund as I was extremely disappointed with both the service and the quality of the product. I have decided not to order from them again in the future.
Olive tree purchase
I absolutely loved the olive tree I bought from this company - it was just so cute! The way it was presented was top-notch, you could tell they really took the time and effort to package and deliver it properly. I'd definitely suggest this company to anyone in need of a special and meaningful gift. The tree itself was even better than I hoped for, I was really impressed with the whole thing.
Tree. Box. Garden.
My mate bought a tree in a box from here and she was chuffed to bits about it. It arrived on time, in mint condition for a boxed tree, and now it's thriving in her garden. We were well impressed that the box was recycled as well. Top job all round!
80th birthday surprise tree
I've used this company before and always liked what they offer. Yet, this time had a couple of issues. Firstly, I paid extra for a specific delivery date, only for my tree to turn up a day late. Secondly, the tree had been pruned so much that there wasn't a single bud or flower left on it, which left me feeling pretty let down.
Personalized plant gifts
I've been a loyal customer of this company for years now and I just want to say how thankful I am for their amazing services. I live in the US and I've been using Trees2MyDoor to send beautiful plant gifts to my loved ones in Scotland. These plants have brought so much comfort, peace, and joy to my special people during times when I couldn't be there in person. The quality of their plants is excellent, and I love the wide range they offer. I'll definitely keep using Trees2MyDoor for all my gifting needs because I know they always deliver top-notch products. Their customer service is fantastic, always quick and helpful whenever I have any questions or concerns. It's clear that this company genuinely cares about their customers and the products they sell.
Guaranteed Saturday delivery
I was really looking forward to getting my plants on Saturday, but they never arrived. I waited for ages, thinking they might be running late, but they never showed up. They then said they would deliver them on Sunday, but much to my surprise, they didn't turn up again! I was quite upset about the whole situation, and when I tried to discuss it with them, they didn't seem to care at all. I've decided not to order from them anymore. It was a complete waste of money, in my opinion.
Lemon Tree delivery experience
I bought a Lemon Tree from an online plant shop, and the delivery was a bit of a letdown. The box looked like it had been tossed around during shipping, all squashed and covered in 'resealed with care' stickers. When I opened it up, I saw that a branch and two lemons had gotten broken off because of the rough treatment. It was really sad because I had bought the Lemon Tree as a special 90th birthday gift for someone dear to me.
Lemon tree gift
I got a lemon tree for my mate's 50th birthday last year, but it unfortunately kicked the bucket recently. I got in touch with the company, and they kindly offered to sell me a new tree at half price even though it was out of warranty. The replacement tree turned up last week, and my mate is over the moon with it! The customer service from the company was top-notch, and now my mate has a brand new lemon tree! 🍋
Strong rose plant in a large pot
I bought a lovely rose plant in a big pot as a surprise present for my brother. He got it today and was really pleased with how good the plant looked. The shoots were strong, the plant arrived in perfect condition, and it looked just like it did on the website. The company's service and communication were top-notch throughout. I'm really impressed with how everything went and would definitely suggest this company to other people.
Rose purchase comparison
I originally left a negative review because I felt like the rose I bought from Trees2mydoor was overpriced compared to a similar one from a different company. However, I have to admit that Trees2mydoor dealt with my complaint really well. They not only matched the price but also gave me a goodwill gesture, which has completely turned things around for me. I'm impressed with their customer service and will definitely think about shopping with them again.
Live plant, express next day delivery
I bought a plant last week and paid extra for speedy delivery, but it arrived all dried up a week later. The company didn't even say sorry, just gave me a load of excuses. If you want a reliable and fast service, I would steer clear of this company. I definitely wouldn't recommend them if you want your plant to turn up on time.
Bay tree for sister
I bought a bay tree from this company as a present for my sister, and I have to say I was really impressed with the service. Everything from ordering to delivery was excellent. My sister loved the tree, and I'm so pleased with how it all went. The company kept me updated every step of the way, which was brilliant. I'll definitely be telling others about this company and won't hesitate to use them again.
Lime tree
The first lime tree I got was actually damaged by the delivery driver, but the company promptly sent me a new one that was in perfect condition, and they did it within a day. The customer service was top-notch and went above and beyond what I expected.
Lemon tree purchase
I've bought a couple of things from this company and each time the people who got them said the plants were in good shape. Turns out, the lemon tree I gave as a present has even grown a few fruits, great news! Everything went smoothly with the delivery and no problems with the chosen delivery date. I'm happy with the stuff I got and the service they gave me, good job all around!
Meaningful gift
I recently bought a lovely gift from this company and I have to say, I was really impressed with the whole process. From ordering to receiving the confirmation email, the delivery, and my relative getting the gift, I was kept in the loop every step of the way. The tree arrived in perfect condition, all thanks to the careful packaging and delivery. My relative loved the gift, which made it even more special. I also liked the personal note from the company's founder, it was a nice touch. All in all, I had a great online shopping experience and I would definitely recommend this company to anyone looking for a special gift.
Flowering tree gift replacement
I was given a flowering tree as a gift, but it sadly didn't do very well over the last year. I got in touch with Tree2mydoor for some guidance and sent them pictures of the struggling tree. They were super quick in sorting out a replacement, which arrived in great condition. Even though there was a small issue with the second replacement, their customer service team sorted it out promptly. I'm really happy with how they took care of things afterwards, and I can't wait to see my new tree flourishing and blooming.
Sorted out address issue
I had a bit of an issue with the postal address when I ordered my tree, but I got in touch with them and they sorted it out straight away. I was really impressed by how quickly they dealt with it, it was really cool of them. The customer service was excellent, honestly. I would definitely recommend them to anyone thinking of buying a tree online.
Rose bush gift for friend's 80th
Oh my goodness, I got a rose bush for my mate's 80th birthday and it was absolutely amazing! The wrapping was top-notch, and the delivery person was really careful with it. When I opened it up, the bush was packed with buds and healthy leaves - really adorable! Plus, it was a decent price, so I'm chuffed!
Rose bush gift
Absolutely brilliant. Didn't take long to come. Rose bush turned up beautifully presented. It came healthy. Very pleased Would highly recommend. Loved the fact they used a courier who did one hour slots so not waiting around all day. It was packed safely. I'm a first time customer and they have left me with a very good impression and would definitely use them again in the future
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